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Outstanding in every way…

My husband is on respite here. The staff are lovely and are so kind to us both. We had been through an awful time at home before my husband came here. My husband had been in hospital for nine weeks, and the care package had failed after two days. We were completely exhausted and in total despair. When the manager and a member of staff came to see us at home, they were so professional it was such a relief. They understood our complex needs and the urgent situation. Even though we agreed that Princess Christians was not entirely suitable as they did not have a ceiling hoist, the manager assured us he would look into having one fitted. A week later, my husband had to go there as an emergency admission. The staff were able to use a suitable and safe mobile hoist to enable my husband to get out of bed. In the past few weeks, my husband has moved to a bigger room with access to a brand new refitted wet room, installed for his needs. They are amazing. I have worked in nursing homes and it’s outstanding in every way.