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Abbotsleigh Care Home Testimonials

Call 01580 891 0314 | George Street, Staplehurst, Kent TN12 0RB

They all do a fantastic job to continually provide a kind, loving and safe environment….

Our mum was a resident at Abbotsleigh Care Home for three years, from January 2019 through to January 2022, when she passed away. The care that mum received in those three years was of a very high standard; we always knew that mum was very well taken care of and that was a real comfort for our family, especially during the pandemic when we were not able to visit as frequently. We are so grateful to the Manager and her team of dedicated staff, they all do a fantastic job to continually provide a kind, loving and safe environment.

Kate W, daughter of resident, June 2022, Abbotsleigh Care Home

Abbotsleigh Care Home hit the mark on all counts, faultless every visit….

The Home we chose for mum was based not only on the quality of the building, furnishings and care planning, but we needed to ‘feel’ that she would be in a loving environment. Abbotsleigh Care Home hit the mark on all counts, faultless every visit and went beyond care homes I have been involved with. I cannot recommend this Home enough, because the staff go the extra mile to ensure the residents are surrounded by love, given the attention needed medically and family kept up to date with any changes. Thank you for looking after my mum with the respect and dignity she would have wanted, I will always be in your debt for that.

Neal W, son of resident, June 2022, Abbotsleigh Care Home

The whole team have been extremely helpful and welcoming….

My husband has just been admitted and has appeared to settle very well. The whole team have been extremely helpful and welcoming to him and myself. Quite a relief for me having had to make the decision to put him into care.

Dorothy R, wife of resident, June 2022, Abbotsleigh Care Home

I would recommend this Home to anyone….

I worried a great deal about mum going in to care with Dementia. She has been at Abbotsleigh now for over two years and I have been very impressed with the care she has received. The leadership has been consistent, clear, transparent and firmly based on the well-being of the residents. All the staff are patient, attentive and caring and there seems to be a low turnover of staff which is good for residents. The nurses are excellent and the food is great. Mum has settled very well. I would recommend this Home to anyone.

Dominic K, son of resident, May 2022, Abbotsleigh Care Home

The manager is excellent and genuinely cares about the residents….

My mother-in-law has lived at this Home for over two years and has been very well cared for. The manager is excellent and genuinely cares about the residents and is constantly looking to improve things for them. The staff team remains consistent and the activity staff are constantly striving to introduce new and stimulating activities. This has of course been impeded by Covid, but as restrictions are lifting they will be able to get back to a wider variety of activities. The communication about my mother-in-law's welfare has always been very good.

Caroline K, daughter-in-law of resident, May 2022, Abbotsleigh Care Home

She had another family in all the wonderful people that cared for her….

Want to say a huge thank you to all the lovely staff that cared for my nan during her time at Abbotsleigh. Knowing that she was in an environment where she was cared for in the best way possible made me feel so at ease. I never got to visit her in the care home due to covid restrictions and the last time I saw her she did not know who I was, which broke my heart. In a way, she had another family in all the wonderful people that cared for her before she passed earlier this month, and I am so grateful for that. It cannot be an easy job to do but I think you are all amazing at what you do.

Michelle H, granddaughter of resident, January 2022, Abbotsleigh Care Home

The Home has gone above and beyond on every step of the journey….

My dad becoming ill has been a terrible time. The Home has gone above and beyond on every step of the journey to help and to try to make everything as easy and pain-free as possible. It is a huge relief to know that he is well looked after.

Dominic C, son of resident, January 2022, Abbotsleigh Care Home

They are caring and attentive….

The staff at Abbotsleigh are amazing. They are caring and attentive and I have the utmost confidence that they look after our family member to their absolute best ability. They are helpful and informative at every stage of the difficult time and we couldn't do it without them.

Maria D, daughter-in-law of resident, January 2022, Abbotsleigh Care Home

I always felt so happy that he was being taken care of so well….

The care given to my husband was excellent. They always made me feel welcome with a cup of tea and biscuits. My husband was always happy, and the carers always loved him. I always felt so happy that he was being taken care of so well.

Eileen J, wife of resident, December 2021, Abbotsleigh Care Home

He was shown the dignity every elderly person deserves….

Words cannot describe how truly grateful we have been to have found Abbotsleigh for our dad. He has been given the love, care and respect that only someone who is truly dedicated can give. He was shown the dignity every elderly person deserves. We will always remember every member of staff and we can not thank you enough.

Veronica B, daughter of resident, December 2021, Abbotsleigh Care Home

We felt supported and involved in all aspects of her care….

My mother was discharged from hospital into Abbotsleigh's care in February 2021, where she remained until she passed away in September. She received wonderful care, and as a family, we felt supported and involved in all aspects of her care. It's been a difficult year for everyone, but staff and management coped admirably with all the extra work surrounding family visits once the COVID restrictions were eased. We thank everyone at Abbotsleigh for looking after my mother, keeping her happy and safe, and for all the support they have given us.

Melanie R, daughter of resident, October 2021, Abbotsleigh Care Home

It is obvious residents are receiving excellent care and attention….

During the Covid pandemic, as visitors, we have been unable to see our relatives in their rooms, only in an office fitted and full of safety, on a Zoom. However, it is obvious residents are receiving excellent care and attention, and we are very grateful. Thank you.

Roger A, husband of resident, August 2021, Abbotsleigh Care Home

He always looks happy and is treated with dignity….

My dad has been a resident at Abbotsleigh Care Home for many years, I couldn't be more pleased with the care he receives, the staff are all so professional and pleasant. Despite the fact that he requires total care, his appearance is maintained to a high standard and he always looks happy and is treated with dignity. His nurse deserves a special mention for her caring nature and professionalism and the Manager always makes time to talk when I visit. I can't recommend the Home more highly.

Lisa H, daughter of resident, August 2021, Abbotsleigh Care Home

Excellent on all counts….

Mum has been a resident at Abbotsleigh Care Home for the past three years until her passing in March 2021. We couldn't have wished for a more friendly and atmospheric place for her to spend her final years. All the staff from the manager downwards were all very friendly and very caring in every way. Can't praise everyone enough. Thank you. Excellent on all counts.

Anne S, daughter of resident, April 2021, Abbotsleigh Care Home

This Home is tops in all care….

This Home has been good for my wife and myself. Since 2019 when I was coming at any time, the lockdown is very hard and it's unpleasant to get by with communication. She is blind. This Home is tops in all care.

William P, husband of resident, April 2021, Abbotsleigh Care Home

Nothing is ever a problem….

My mum has only been at Abbotsleigh for one month. The first 14 days were difficult due to the COVID isolation requirement. However, since that point, she has become a much happier person. The staff give her plenty of attention and time and she enjoys their company as well as making new friends. All the staff appear to be conscientious and happy. Nothing is ever a problem.

Jeremy S, son of resident, April 2021, Abbotsleigh Care Home

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