Loose Valley Care Home Testimonials

My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for nine months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.

Ian L, son of resident, February 2024, Loose Valley Care Home

My mum has been at Loose Valley Care Home for over a year. She has been extremely happy. Her care is second-to-none. All the Carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The Home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Home enough!

Gabriella M, daughter of resident, January 2024, Loose Valley Care Home

Loose Valley Care Home is such a friendly caring place. Very homely and the staff are so caring and conscientious. The Manager has always a friendly word when I visit. Mum is very happy here and feels so at home. I cannot praise the Manager and the staff enough.

L E, daughter of resident, January 2024, Loose Valley Care Home

Great Chef! Mum loves the dessert trolley. Good activities. Gardens are very pleasant and the house is grand and made of stone. Bedrooms are generous size. Well done and thanks!

Daniel P, son of resident, January 2024, Loose Valley Care Home

The team at Loose Valley Care Home are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the Home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley for this stage of her care.

Clare W, daughter-in-law of resident, January 2024, Loose Valley Care Home

All the staff at Loose Valley Care Home are amazing. From the Manager to the Care Assistants, to the Kitchen staff and all in between, they are just a fabulous team. I keep telling everyone that has a need to ask about mum and how we worked out by finding this facility and team. Mum is comfortable, and happy, and is treated with the utmost kindness and respect. Fantastic place.

Mark C, son of resident, December 2023, Loose Valley Care Home

A very good place to be here. I am not able to think of a better place to be, it feels as if I am in my own home. We have day trips, we have entertainment. Overall it's well-run, the staff and management are very good.

Robert B, resident, November 2023, Loose Valley Care Home

After my stepfather, at the age of 83, was diagnosed with cancer on top of other complications with three months to live, he was allocated a position at Loose Valley Care Home for terminal cancer. The staff from top to bottom were amazing, treating him with dignity and respect. I cannot thank them enough for all their hard work.

Alex F, stepson of resident, November 2023, Loose Valley Care Home

It's a job to put into words the care and support from Loose Valley. My wife and I are both in the Care Home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.

Douglas H, resident, October 2023, Loose Valley Care Home

Loose Valley Care Home was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional, thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about the Home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.

Mary G, daughter of resident, July 2023, Loose Valley Care Home

As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The Manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.

Michelle C, niece of resident, May 2023, Loose Valley Care Home

Lovely and caring home. I would recommend it to anyone.

J K, visitor, March 2023, Loose Valley Care Home

My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the Manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the Manager and a staff member were able to come and say goodbye to my mum at her funeral.

David B, son of resident, March 2023, Loose Valley Care Home

Loose Valley Care Home is fantastic. Staff – brilliant. Management – brilliant. Catering – the best. Cleanliness – first class. Care and consideration for clients go my way and beyond.

B C, sister of resident, February 2023, Loose Valley Care Home

My mother was a resident from 2018 to 2022 and couldn't have had better care. The building and location of the Home are lovely, but it's the staff (and Billy the cat) that make it so special. Mum settled in so quickly, and the staff couldn't do enough to make her feel at home. Loose Valley Care Home soon became home for my mum. The staff do a lot to ensure that the residents have fun (quizzes, films, visiting singers, visits to Christmas markets, visiting animals, etc) and therefore, in turn, remain stimulated. Even during the pandemic, they arranged 'visits' and theme days to India, France, Wales, Scotland and many more. The medical care was second-to-none, despite my mother's care becoming more complex and demanding. Mum also had to have a gluten-free diet and the kitchen produced lovely, delicious, freshly cooked food every day to suit mum's dietary needs. It's a great Care Home that has the best staff you could ever wish to have looking after your loved one.

J O, son of resident, October 2022, Loose Valley Care Home

My mother became a resident of Loose Valley Care Home back in September of 2021 after her severe arthritis and osteoporosis made it impossible for her to stay at home on her own, even with visiting carers. She was in a lot of pain, upset at having to leave her home and very frail. The wonderful staff made her feel safe and looked after, from the moment she arrived. I doubt she had felt that safe for a considerable amount of time. She settled in very quickly and soon felt at home. Our family were so happy to have found this wonderful place, knowing mum was happy and looked after. As far as I'm concerned, the staff there do a wonderful job, and I hope they realise what a huge difference they make to people's lives. Mum called them all angels. She sadly passed away this year due to health issues connected to old age, but I will forever be grateful to everyone there. It's a wonderful place. Thank you all.

Dave S, son of resident, September 2022, Loose Valley Care Home