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Loose Valley Care Home Testimonials

Call 01622 745 959| 15 Linton Road, Loose, Maidstone, ME15 0AG

Treated with great care and respect….

Visitors are always welcomed with a smile and chat. Patients are treated with great care and respect. In the case of my cousin, the family thanks everyone for their care in her last days and, indeed, her entire stay.

L B, cousin of resident, January 2020, Loose Valley Care Home

We will have happy memories of the time she spent at the care home…

My aunt entered the home as a very poorly, recently widowed 98-year-old. Under their sensitive, compassionate care she found a reason to smile again and eventually began to enjoy life again. We will have happy memories of the time she spent at the care home.

LH, niece of resident, August 2019, Loose Valley Care Home

All the staff work above and beyond…

Absolutely without question thoroughly recommend Loose Valley Care Home. All the staff work above and beyond their duty.

PD, son of resident, June 2019, Loose Valley Care Home

A large country house with beautiful grounds…

After viewing a number of care homes in the area it was immediately apparent that Loose Valley Care Centre was the one that I wanted my mother to go to. It is set out as a large country house with beautiful grounds and does not have the feeling of an institution. After securing a place for my mother the staff made every effort to make sure that there was a smooth transfer from the hospital and that she was comfortably settled in. She has been there for a couple of years and the nursing care is excellent. They are very responsive to her particular care needs and she settled in very well. I would not hesitate to recommend Loose Valley to anyone looking for a safe and secure environment for a loved one to live.

CT, son of resident, March 2019, Loose Valley Care Home.

I would recommend this care home to anyone…

The helpfulness during this trying time has been second to none. The manager and her team have been excellent. I would recommend this care home to anyone.

LB, daughter of resident, February 2019, Loose Valley Care Home.

They can’t do enough for her…

We have every confidence that my 101-year-old mother is looked after very well. As we live quite a long way away and are unable to visit very often, this gives much peace of mind. Mother is telling us all the time how good staff are to her and that they can't do enough for her. They really "went to town" on her 100th and 101st birthdays. We are grateful to all for the fact that she seems to be so happy.

JM, daughter of resident, September 2018, Loose Valley Care Home.

I would be happy to go again…

I enjoyed my two weeks respite and would be happy to go again.

KM, resident, September 2018, Loose Valley Care Home.

My wife was welcomed like a family member…

My wife was welcomed like a family member when she arrived. The formalities were addressed without concern. When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone seemed to have enjoyed looking after her. She was quite happy and pleased with their concern.

RS, husband of resident, August 2018, Loose Valley Care Home.

Nothing is too much trouble…

We found the home and staff to be very friendly and very caring. Nothing is too much trouble to help in all aspects of well being for the residents. The home is very well kept and always inviting.

ET, daughter of resident, August 2018, Loose Valley Care Home.

My father is over the moon and very happy…

I found the care centre to be first class. The staff are very friendly and helpful. My father is over the moon and very happy. Your Manager keeps the home running very efficiently.

RN, son of resident, May 2018, Loose Valley Care Centre.

The manager and all staff are welcoming and attentive…

My mother in law has now been a resident of Loose Valley Care Centre for over a year and my husband and I have been very happy with the care she receives. The manager and all staff are welcoming and attentive to her medical and social needs and are in regular contact to discuss her care plan and/or any changes. They openly discuss any concerns and act upon them immediately. There is regular access to the GP, chiropodist and hairdresser as required. There is a varied activity programme, external outings and themed events held regularly during the year. The food is home cooked with a wide selection of choice. The chef will adapt to any special food requests for residents as required. The garden is well maintained with a few small pet animals and numerous bird feeders to encourage wildlife. I would highly recommend this Care Centre for any person or relative who may be considering a care home placement for their loved one.

SF, daughter of resident, May 2018, Loose Valley Care Home.

Excellent staff. Very caring. Very efficient…

Excellent staff. Very caring. Very efficient. Look after all of Mum's needs wonderfully. Anticipate all care requirements, proactive in solving any health problems and keeping the family informed. All information required is readily available. All staff very good at welcoming and introducing themselves. Great food. Haven't seen Mum at so well for years. Mum feels secure and very content.

PJ, daughter of resident, March 2018, Loose Valley Care Home.

Very happy with the way my wife is looked after…

Both myself and my wife's son agree that we are very happy with the way my wife is looked after.

GM, husband of resident, January 2018, Loose Valley Care Home.

They are here to support you all the way…

The welcoming way to a new resident was warm, natural, hospitable and loving. Most of all we are family and they are here to support you all the way. No matter how busy, there is always time for them to assist when needed, with compassion. An innocent daughter of the chef, always talks to me candidly and brings scones and tea, keeping me company for a while. I will rate Loose Valley Care Centre 95%. With all my love.

EW, resident, January 2018, Loose Valley Care Home.

She was well cared for, respected and treated with dignity…

Our late mother had lived at the home for over a year and in all that time she was well cared for, respected and treated with dignity. End of life care was amazing and supportive of our mum's needs and the carers looked after us as a family also.

KW, daughter of resident, November 2017, Loose Valley Care Home.

She always received the care and reassurance she needed…

My family and I were very satisfied with the care given to my sister in Loose Valley Care Centre. She had a very good relationship with the staff and I think they liked her in return. They did not hesitate to call the local Doctor when she needed it and she always received the care and reassurance she needed.

FC, sister of resident, September 2017, Loose Valley Care Home.

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