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Loose Valley Care Home Testimonials

Call 01622 745 959| 15 Linton Road, Loose, Maidstone, ME15 0AG

Sent with love….

Dear all at Loose Valley. I hope this message finds you well and that you are all looking after yourselves in lockdown. It’s been 7 weeks now that I had to put down my mic and haven’t been able to entertain anywhere. But I am looking forward to seeing everyone when things are a little safer to do so. I’m really missing you all and look forward to seeing you all again, hopefully very soon. Take care and sent with love.

Kevin Walsh, entertainer, May 2020, Loose Valley Care Home

Thank you all from the bottom of my and my family’s heart….

My mum was in Loose Valley for nearly eight years, her care was exceptional. The staff were amazing, always was mum treated with the utmost care and compassion. The home was always clean and smelt lovely. The activities were always great, the food amazing. I always visited and was made to feel welcome, as was the rest of the family. Loose Valley became my mum's home, and I felt, my second home. I thank you all for the care and respect you gave Mum till the end. Thank you all from the bottom of my and my family's heart.

Janet B, daughter of resident, March 2020, Loose Valley Care Home

All the staff are very attentive and caring….

The home is extremely welcoming, the building itself is very homely and certainly not like an institution. All the staff are very attentive and caring, they also encourage residents to focus on what they can do rather than what they cannot. They treat residents as individuals whether they are there for the long or short term.The food is extremely good and caters for all needs and efforts are made daily to engage residents in the activities on offer and to socialise. I am especially impressed by contact with animals.

H D, daughter of resident, March 2020, Loose Valley Care Home

Nothing was too much trouble….

I cannot praise the staff enough. They were wonderful with my father, nothing was too much trouble. They sat and talked to him and really made his stay special. Thanks to them his final weeks were much better than they could have been.

J W, daughter of resident, March 2020, Loose Valley Care Home

An exceptionally welcoming home….

In my six weeks at Loose Valley Care Centre, I found the atmosphere comfortable and relaxed. There are opportunities for privacy, also for meeting others. Everyone is cared for appropriately and special attention is unobtrusive. The food is excellent with a delicious menu attractively presented and well suited to the range of residents. Staff are always polite and helpful. Their special kindness and warm friendliness are greatly appreciated and enjoyed. The management maintain a high level of efficient care for individuals in an exceptionally welcoming home.

A F, resident, February 2020, Loose Valley Care Home

The staff are friendly and kind….

My sister came here just before Christmas four years ago, thanks to your manager making a room available for her. During her time here, she has enjoyed the contact with the staff who are friendly and kind. She loved gardening and the manager made an area available for her to plant up and enjoy. Her room was comfortable with a TV and room for some of her own furniture, which she liked.

Joe G, brother of resident, February 2020, Loose Valley Care Home

Treated with great care and respect….

Visitors are always welcomed with a smile and chat. Patients are treated with great care and respect. In the case of my cousin, the family thanks everyone for their care in her last days and, indeed, her entire stay.

L B, cousin of resident, January 2020, Loose Valley Care Home

We will have happy memories of the time she spent at the care home…

My aunt entered the home as a very poorly, recently widowed 98-year-old. Under their sensitive, compassionate care she found a reason to smile again and eventually began to enjoy life again. We will have happy memories of the time she spent at the care home.

LH, niece of resident, August 2019, Loose Valley Care Home

All the staff work above and beyond…

Absolutely without question thoroughly recommend Loose Valley Care Home. All the staff work above and beyond their duty.

PD, son of resident, June 2019, Loose Valley Care Home

A large country house with beautiful grounds…

After viewing a number of care homes in the area it was immediately apparent that Loose Valley Care Centre was the one that I wanted my mother to go to. It is set out as a large country house with beautiful grounds and does not have the feeling of an institution. After securing a place for my mother the staff made every effort to make sure that there was a smooth transfer from the hospital and that she was comfortably settled in. She has been there for a couple of years and the nursing care is excellent. They are very responsive to her particular care needs and she settled in very well. I would not hesitate to recommend Loose Valley to anyone looking for a safe and secure environment for a loved one to live.

CT, son of resident, March 2019, Loose Valley Care Home.

I would recommend this care home to anyone…

The helpfulness during this trying time has been second to none. The manager and her team have been excellent. I would recommend this care home to anyone.

LB, daughter of resident, February 2019, Loose Valley Care Home.

They can’t do enough for her…

We have every confidence that my 101-year-old mother is looked after very well. As we live quite a long way away and are unable to visit very often, this gives much peace of mind. Mother is telling us all the time how good staff are to her and that they can't do enough for her. They really "went to town" on her 100th and 101st birthdays. We are grateful to all for the fact that she seems to be so happy.

JM, daughter of resident, September 2018, Loose Valley Care Home.

I would be happy to go again…

I enjoyed my two weeks respite and would be happy to go again.

KM, resident, September 2018, Loose Valley Care Home.

My wife was welcomed like a family member…

My wife was welcomed like a family member when she arrived. The formalities were addressed without concern. When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone seemed to have enjoyed looking after her. She was quite happy and pleased with their concern.

RS, husband of resident, August 2018, Loose Valley Care Home.

Nothing is too much trouble…

We found the home and staff to be very friendly and very caring. Nothing is too much trouble to help in all aspects of well being for the residents. The home is very well kept and always inviting.

ET, daughter of resident, August 2018, Loose Valley Care Home.

My father is over the moon and very happy…

I found the care centre to be first class. The staff are very friendly and helpful. My father is over the moon and very happy. Your Manager keeps the home running very efficiently.

RN, son of resident, May 2018, Loose Valley Care Centre.

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