Loose Valley Care Home Testimonials

We have every confidence that my 101-year-old mother is looked after very well. As we live quite a long way away and are unable to visit very often, this gives much peace of mind. Mother is telling us all the time how good staff are to her and that they can't do enough for her. They really "went to town" on her 100th and 101st birthdays. We are grateful to all for the fact that she seems to be so happy.

JM, daughter of resident, September 2018, Loose Valley Care Home.

I enjoyed my two weeks respite and would be happy to go again.

KM, resident, September 2018, Loose Valley Care Home.

My wife was welcomed like a family member when she arrived. The formalities were addressed without concern. When I collected her at the end of her respite stay a number of staff members came to wish her well, not only the one dealing with her departure. Everyone seemed to have enjoyed looking after her. She was quite happy and pleased with their concern.

RS, husband of resident, August 2018, Loose Valley Care Home.

We found the home and staff to be very friendly and very caring. Nothing is too much trouble to help in all aspects of well being for the residents. The home is very well kept and always inviting.

ET, daughter of resident, August 2018, Loose Valley Care Home.

I found the care centre to be first class. The staff are very friendly and helpful. My father is over the moon and very happy. Your Manager keeps the home running very efficiently.

RN, son of resident, May 2018, Loose Valley Care Centre.

My mother in law has now been a resident of Loose Valley Care Centre for over a year and my husband and I have been very happy with the care she receives. The manager and all staff are welcoming and attentive to her medical and social needs and are in regular contact to discuss her care plan and/or any changes. They openly discuss any concerns and act upon them immediately. There is regular access to the GP, chiropodist and hairdresser as required. There is a varied activity programme, external outings and themed events held regularly during the year. The food is home cooked with a wide selection of choice. The chef will adapt to any special food requests for residents as required. The garden is well maintained with a few small pet animals and numerous bird feeders to encourage wildlife. I would highly recommend this Care Centre for any person or relative who may be considering a care home placement for their loved one.

SF, daughter of resident, May 2018, Loose Valley Care Home.

Excellent staff. Very caring. Very efficient. Look after all of Mum's needs wonderfully. Anticipate all care requirements, proactive in solving any health problems and keeping the family informed. All information required is readily available. All staff very good at welcoming and introducing themselves. Great food. Haven't seen Mum at so well for years. Mum feels secure and very content.

PJ, daughter of resident, March 2018, Loose Valley Care Home.

Both myself and my wife's son agree that we are very happy with the way my wife is looked after.

GM, husband of resident, January 2018, Loose Valley Care Home.

The welcoming way to a new resident was warm, natural, hospitable and loving. Most of all we are family and they are here to support you all the way. No matter how busy, there is always time for them to assist when needed, with compassion. An innocent daughter of the chef, always talks to me candidly and brings scones and tea, keeping me company for a while. I will rate Loose Valley Care Centre 95%. With all my love.

EW, resident, January 2018, Loose Valley Care Home.

Our late mother had lived at the home for over a year and in all that time she was well cared for, respected and treated with dignity. End of life care was amazing and supportive of our mum's needs and the carers looked after us as a family also.

KW, daughter of resident, November 2017, Loose Valley Care Home.

My family and I were very satisfied with the care given to my sister in Loose Valley Care Centre. She had a very good relationship with the staff and I think they liked her in return. They did not hesitate to call the local Doctor when she needed it and she always received the care and reassurance she needed.

FC, sister of resident, September 2017, Loose Valley Care Home.

This is an excellent home, it gives every confidence in its services. The staff seem very happy and there's a good 'feel' to the place. I recommend it without reservation.

JM, son of resident, August 2017, Loose Valley Care Home.

Though the building is looking a little tired and dated, this should not put off anyone considering it for their parent. The staff care for my mother with compassion, understanding and love. She thoroughly enjoyed her time there and considered everyone from the cleaner to the chef (for whom she had a soft spot!) her new friends. It eased our minds to know that she was so well looked after. Thank you, Loose Valley.

AJ, son of resident, August 2017, Loose Valley Care Home.

My brother was a resident at Loose Valley Nursing Home for a few years and he received excellent care from all concerned and so did his family. I had no hesitation in recommending it to my friend's relations and she has been cared for with the same dedication for the past 4 years.

The staff are very dedicated, friendly and they certainly have the residents needs first and foremost. I have always had a good relationship with the management and I hope this will continue with the new management team. I try to visit once a week.

JM, friend of resident, July 2017, Loose Valley Care Home.

Staff all very friendly and helpful. Any queries all sorted almost immediately. Always say hello by name. Our first experience of a family member in a care facility, we have friends in homes and they are nowhere near as nice as Loose Valley. It's like a home, not an institution.

LH, daughter of resident, July 2017, Loose Valley Care Home.

My sister has been at the Loose Valley Care Centre since Dec 2014. I have found the staff and management to be friendly, caring and capable. My sister has been able to go out when she chooses and has been provided with a small garden area of her own which she enjoys greatly. I have noticed many improvements to both the home and grounds. My sister has needed regular nursing care which was arranged. There are outings and activities. All in all, it is a very nice place to be.

JG, brother of resident, June 2017, Loose Valley Care Home.

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