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Lulworth House Care Home Testimonials

Call 01622 683 231| Queen’s Avenue, Maidstone, ME16 0EN

All the carers have been kindness itself and have shown mum genuine affection….

My mother-in-law has been a resident in Lulworth House for two years, following a stroke which left her unable to stay in her own home. The care she has received at Lulworth is outstanding. It is a medium-sized Home, with a real family atmosphere. All the carers have been kindness itself and have shown mum genuine affection, treating her with dignity and compassion. My wife and I have forged a close relationship with all the care staff. The leadership is strong and there is an atmosphere of calm throughout the Home. In two years we have found nothing of concern, or cause for complaint, and mum has been happy here. Several relatives of other patients have said much the same in conversations we have had with them.

Simon N, son-in-law of resident, September 2023, Lulworth House Residential Home

Very caring staff who got to know my mum’s personality and issues very quickly….

Very caring staff who got to know my mum’s personality and issues very quickly. I’m always updated promptly with any changes or concerns and the way they got her out of some long lasting personal care issues was excellent.

Russell L, son of resident, July 2023, Lulworth House Residential Care Home

All staff are friendly and treat the residents as part of their family….

There is truly a family atmosphere at Lulworth. Families are involved in all aspects of their loved one's care. All staff are friendly and treat the residents as part of their family. All residents are treated as individuals and staff take the time to really get to know their likes and dislikes. Good nutrition is a key part of what Lulworth offers along with regular events to which families are invited. There are regular trips out for residents. There are also regular family meetings for feedback, with key speakers to give helpful information to understand dementia and related emotional support to families. The Manager of Lulworth is down-to-earth, friendly and helpful and always thinks ahead in her drive to remain a first-class Care Home. My father will be 102 years old this year. He is happy and contented because of the high standards of care that Lulworth provides. Healthcare is also first class with a doctor on call.

Jacqueline C, daughter of resident, July 2023, Lulworth House Residential Care Home

The highest possible standards of care and empathy….

My dad stayed at Lulworth House Residential Care Centre recently. He had the highest possible standards of care and empathy shown to him. He sadly passed away a few days ago at the hospital. Thank you very much to you all for all that you did for him.

Geoffrey W, son of resident, April 2022, Lulworth House Residential Care Home

She has consistently received the best of care….

Since August when my mother was welcomed into Lulworth House, she has consistently received the best of care. She has been shown such kindness and particular thoughtfulness in support of her strong faith. When visiting, she always expresses her appreciation of the care given. Mum has experienced a number of health issues for which prompted medical advice has been sought and her condition monitored. I have appreciated regular updates too. My family and I are grateful for the sensitive care mum is receiving and feel reassured that she is in the right place.

Angela N, daughter of resident, December 2021, Lulworth House Residential Care Home

My wife is looked after by caring staff….

Lulworth House is a Home in which my wife is looked after by caring staff whose prime concern is the welfare, safety and happiness of the residents. A programme of activities is in operation in which residents are given every encouragement to take part.

David B, husband of resident, December 2021, Lulworth House Residential Care Home

Attentive and motivated staff….

The Home appears to be clean with attentive and motivated staff. Despite restrictions due to covid, the Home has continued to be as flexible as possible when arranging visits for family members.

Richard C, son of resident, Lulworth House Residential Care Home

Thank you all for your hard work and dedication….

Our mum became a resident in March of this year, and all the family cannot thank you enough for the care and attention which she and all the residents receive especially in these trying times. Our visits have been well orchestrated and we have enjoyed being able to see mum and hear all about the different activities she has been doing, especially with the newsletters as well. Thank you all for your hard work and dedication.

Gillian K, daughter of resident, November 2021, Lulworth House Residential Care Home

Friendly and polite….

Staff are always friendly and polite.

Paul G, son of resident, April 2021, Lulworth House Residential Care Home

The safety and care of residents and staff has been of a very high standard….

This review covers my experience through the lockdown and it's difficult to comment on the cleanliness and food as I have not been inside the Home. The management and staff have been amazing during this difficult time. Keeping the days interesting for residents with activities and stimulation. The safety and care of residents and staff has been of a very high standard and they couldn't have done more. I've been kept regularly updated and had weekly zoom meeting with my mum.

N J, daughter of resident, April 2021, Lulworth House Residential Care Home

Staff were respectful and attentive….

My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.

P C, husband of resident, June 2020, Lulworth House Residential Care Home

We can’t praise Lulworth enough for the care and love they give….

Auntie has been looked after with the utmost care, respect and compassion. She is always clean and well dressed. All the staff do an amazing job, they always make us welcome and keep us updated with any changes in Auntie's medication or her general health and mood. There are always plenty of activities for the residents and they can participate if they wish. We can’t praise Lulworth enough for the care and love they give, it definitely has a family feeling about it. The decor is also amazing, it has had a lot of thought put into it, making residents feel they are at home.

RS, nephew of resident, May 2020, Lulworth House Residential Care Home

We were very lucky to find such a caring home….

Sadly I became no longer able to care for my dear wife about a year ago. We were very lucky to find such a caring home for her with such a kind and well-motivated staff led by a manager who sets a very high standard. The response to the current Covid emergency was firm and decisive by "lockdown" from the start. A subsequent suspected case was immediately reacted to properly but has since proved negative after everyone in the home was swabbed by the medical authorities.

DB, husband of resident, May 2020, Lulworth House Residential Care Home

He is thriving under the care of this brilliant team….

My father has lived at Lulworth House for five-plus years. He has Alzheimer's. The care and support he receives is fantastic. The love that is shown to all residents is wonderful to see and each person is treated as an individual. The key thing for me is that the carers really help Daddy to flourish in his situation. He is thriving under the care of this brilliant team. Thank you all so much.

WT, daughter of resident, May 2020, Lulworth House Residential Care Home

Treated with compassion and dignity….

My mother is a resident and since she moved to Lulworth House I have been consistently impressed with the standard of care given to her from all the staff. I feel absolutely reassured that she is well looked after at all times and treated with compassion and dignity.

RP, son of resident, May 2020, Lulworth House Residential Care Home

All staff at all levels are angels….

After 21 months of joining the Lulworth family, we now don't know how we would manage without them! All staff at all levels are angels, they are caring and supportive to us, the families, as well as our loved ones (we have witnessed how difficult their jobs can be 1st hand). Plus, Lulworth's new re-vamp is great improvement all round - keep it up. Residents' family support meetings and interactive me are so important to us too. Like all care homes, still too expensive though!

Hilary C, daughter-in-law of resident, March 2020, Lulworth House Residential Care Home

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