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Lulworth House Care Home Testimonials

Call 01622 683 231| Queen’s Avenue, Maidstone, ME16 0EN

Staff were respectful and attentive….

My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.

P C, husband of resident, June 2020, Lulworth House Residential Care Home

We can’t praise Lulworth enough for the care and love they give….

Auntie has been looked after with the utmost care, respect and compassion. She is always clean and well dressed. All the staff do an amazing job, they always make us welcome and keep us updated with any changes in Auntie's medication or her general health and mood. There are always plenty of activities for the residents and they can participate if they wish. We can’t praise Lulworth enough for the care and love they give, it definitely has a family feeling about it. The decor is also amazing, it has had a lot of thought put into it, making residents feel they are at home.

RS, nephew of resident, May 2020, Lulworth House Residential Care Home

We were very lucky to find such a caring home….

Sadly I became no longer able to care for my dear wife about a year ago. We were very lucky to find such a caring home for her with such a kind and well-motivated staff led by a manager who sets a very high standard. The response to the current Covid emergency was firm and decisive by "lockdown" from the start. A subsequent suspected case was immediately reacted to properly but has since proved negative after everyone in the home was swabbed by the medical authorities.

DB, husband of resident, May 2020, Lulworth House Residential Care Home

He is thriving under the care of this brilliant team….

My father has lived at Lulworth House for five-plus years. He has Alzheimer's. The care and support he receives is fantastic. The love that is shown to all residents is wonderful to see and each person is treated as an individual. The key thing for me is that the carers really help Daddy to flourish in his situation. He is thriving under the care of this brilliant team. Thank you all so much.

WT, daughter of resident, May 2020, Lulworth House Residential Care Home

Treated with compassion and dignity….

My mother is a resident and since she moved to Lulworth House I have been consistently impressed with the standard of care given to her from all the staff. I feel absolutely reassured that she is well looked after at all times and treated with compassion and dignity.

RP, son of resident, May 2020, Lulworth House Residential Care Home

All staff at all levels are angels….

After 21 months of joining the Lulworth family, we now don't know how we would manage without them! All staff at all levels are angels, they are caring and supportive to us, the families, as well as our loved ones (we have witnessed how difficult their jobs can be 1st hand). Plus, Lulworth's new re-vamp is great improvement all round - keep it up. Residents' family support meetings and interactive me are so important to us too. Like all care homes, still too expensive though!

Hilary C, daughter-in-law of resident, March 2020, Lulworth House Residential Care Home

My brother is treated with kindness and good care….

My brother is treated with kindness and good care. All the staff we have are very pleasant and friendly. It was lucky you had a vacancy when we needed one.

Jeffrey H, brother of resident, March 2020, Lulworth House Residential Care Home

I can not praise the staff and manager highly enough….

My mother has been a resident at Lulworth House for 20 months. In the last 3 months she has needed hospital treatment, the staff have been amazing, administering the extra care and support she needs to improve and get better. I can not praise the staff and manager highly enough. They really care, nothing is too much trouble and they keep me updated at every stage, I can't ask for more.

Nicola J, daughter of resident, March 2020, Lulworth House Residential Care Home

Go the extra mile at all times….

I have found all staff to be extremely caring and helpful, who go the extra mile at all times to keep all residents in a happy, comfortable, environment. The food and drinks provided are excellent and plentiful. The indoor activities and external excursions are well organised and brilliant. If medical attention is required for any resident, it is organised very quickly and efficiently, family members are contacted and informed of the situation without delay.

Gareth B, brother of resident, February 2020, Lulworth House Residential Care Home

He is in such a safe and caring environment…

The management and staff of Lulworth House have made the transition for my 92 year old father from independent living to a care home as comfortable as possible. Great effort is made to treat him with respect and to find out how to engage him following a stroke which severely affected him. It resulted in him being diagnosed with vascular dementia and suffering from visual and hearing loss. He is very settled now and enjoying his new surroundings. I am very happy he is in such a safe and caring environment.

A B, daughter of resident, January 2020, Lulworth House Residential Care Home

The personal and kind care shown for my wife is exemplary…

I have little to go by in judging the standard of this home but it is well spoken of by other relatives. The personal and kind care shown for my wife is exemplary and their efforts to get her to settle and be happier despite some resistance from her, is untiring.

DB, husband of resident, July 2019, Lulworth House Residential Care Home

The standard of care and the staff are excellent…

My mother has been living at Lulworth House since February 2019. The standard of care and the staff are excellent. The staff are all so friendly and approachable. I viewed other homes before Lulworth, but the level of cleanliness, atmosphere and general observations were nowhere near the standard at Lulworth. I feel totally confident in my choice and feel secure that my mum will spend the rest of her life in a safe, loving caring environment.

DA, daughter of resident, July 2019, Lulworth House Residential Care Home

I could not have wished for a better care home…

Sadly my wife passed away on the 28th December. She had been a resident at Lulworth for almost two years. In that time I could not have wished for a better care home or staff. This is more of a thank you to all who work there.

JJ, husband of resident, February 2019, Lulworth House Residential Care Home

Caring and very approachable for families too…

My Mother-in-law has been at Lulworth House since June 2018, much to the family's relief.... she appears physically healthier, is eating better and enjoying company and activities (especially music, singing, dancing and playing silly games!). The staff are caring and very approachable for families too, we feel we can voice any concerns to duty staff. Some changes to the decor of the home are gradually being made, to 'brighten up' Lulworth House. My husband and I are feeling the benefit of the support group meetings every 6 weeks.

HC, daughter-in-law of resident, February 2019, Lulworth House Residential Care Home.

Treated with dignity and compassion..

My wife is being well-taken care of and treated with dignity and compassion. The staff do a good job under difficult conditions and always welcoming to visitors.

DH, husband of resident, February 2019, Lulworth House Residential Care Home.

She is in the best place for her needs and care…

In the short time my mother has been in Lulworth House I am convinced that she is in the best place for her needs and care. I have found the staff very friendly and caring. There are a lot of activities and entertainment to keep the residents happy.

BI, son of resident, August 2018, Lulworth House Residential Care Home.

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