I am writing to express our sincere thanks and appreciation for the love and care shown to my mother, Margaret Watts, who had been a resident at Meyer House since 31st January 2012 until she passed away on 5th May 2017.
Gill and her team could not have been kinder to Mum throughout her 5 years at Meyer House. The care given to her and ourselves during her last few days was exemplary, a member of staff being at Mum's bedside at all times.
Choosing a nursing home for Mum in 2012 was a difficult and emotional strain for us all, particularly as she did not want to leave the family home where she had lived for over sixty years. Unfortunately her health problems meant this was no longer possible. We visited a number of establishments, many operated by household names. However, when we came to Meyer House the warmth of Gill's welcome, her passion for the Home and in providing a high quality, professional and most importantly personal service for all of her residents made our decision easy. It was the best decision ever made and one we have never regretted.
I know Gill very much operates a strong team ethic rather than focussing on individuals. We totally understand and respect this but would like to express our particular thanks to not only Gill herself but also to Brenda, Pauline, Pat, Julie and Sharon who could not have been more loving, kind and supportive to Mum and ourselves, particularly during the more challenging times.
I should also like to express my gratitude to Abi for the professional and helpful manner in which she dealt with the financial matters relating to Mum's time at Meyer House.
Once again can I thank Nellsar Care Homes for the care and kindness given to Mum and ourselves and wish you all every success in the future.
GW, son of resident, May 2017, Meyer House Care Home.