testimonials banner

Princess Christian Care Home Testimonials

Call 01483 488 917 | Stafford Lake, Knaphill, Woking, GU21 2SJ

Always helpful, friendly and kind….

All the staff are always helpful, friendly and kind in a well-managed care home. Thank you Princess Christian Care Home.

Paul W, nephew of resident, November 2022, Princess Christian Care Home

Everyone really cared for Derek and myself. I can never thank them enough….

My husband Derek really didn’t want to go into a home but once there he thought everyone there was wonderful. He was looked after for the last four months of his life with humour, kindness, patience, understanding and dignity. The staff from the cleaners to the lead clinical nurses and everyone in-between really cared for Derek and myself. I can never thank them enough.  

Maria S, wife of resident, June 2022, Princess Christian Care Home

I am very impressed with the Home….

My husband has been at the Care Home since October 2021 and I have been very pleased with the care they give my husband the staff always take the time to inform me and the family of any problems. I am very impressed with the Home.

Shirley M, wife of resident, June 2022, Princess Christian Care Home

I never had to worry about his care or welfare as all the staff who looked after him were excellent….

My father was at Princess Christian Care Home for almost four years. The staff were always so good at dealing with his dementia and consequent behaviour. When there was a medical issue, from a cold to needing the doctor/hospital, they dealt with it straight away – keeping us informed of every detail of care with regular phone calls from the nurse on duty. Over the four years my father was there, my family and I never had to worry about his care or welfare as all the staff who looked after him were excellent. We also feel once he had settled into his care home life he was happy and felt loved by his care home family. We would thoroughly recommend Princess Christian Care Centre as a superb caring home.

Karen H, daughter of resident, June 2022, Princess Christian Care Home

The senior nursing and caring staff are exceptionally skilled and friendly….

My wife has been a resident at Princess Christian Care Home for over six years suffering from vascular dementia. The senior nursing and caring staff are exceptionally skilled and friendly, relatives are also well supported. In all an outstanding Care Home. Rooms, communal living areas, facilities and environment is comfortable and clean. Highly recommended.

Manuel F, husband of resident, June 2022, Princess Christian Care Home

I am very glad we found Princess Christian – it’s a very special place….

My husband has been at Princess Christian for two years and is receiving the highest care from the staff in his unit. He has dementia which can be very challenging but the nurses and carers know how to keep him safe and occupied and always treat him with kindness and respect which gives him a very good quality of life. The staff are well trained and have a very good understanding of dementia and the best methods of dealing with a variety of issues. The food is excellent and my husband eats heartily which is very reassuring. There is a dedicated activities team who constantly organise a variety of new and interesting things for the residents – my husband especially likes the singer who visits and encourages him to join in. I am very glad we found Princess Christian – it's a very special place.

Mindy M, wife of resident, June 2022, Princess Christian Care Home

The Home is extremely well run and standards are very high in all areas….

Princess Christian Care Home is exceptional in every way. The Home is extremely well run and standards are very high in all areas. The staff are wonderful, they treat everyone as individuals in their own right with great care, love and professionalism. They demonstrate remarkable skills and knowledge and are obviously well trained. My brother was very distressed and had difficulties with his behaviour when he first arrived, this has been managed with patience, compassion and skill which has resulted in a huge improvement. He seems contented and happy now which is so reassuring for me. I have no hesitation in highly recommending Princess Christian Care Home.

Carol F, sister of resident, June 2022, Princess Christian Care Home

I would 100% recommend….

My mum went into Princess Christian after a disastrous month in another care home, which lead her to be admitted to hospital. Her carer is absolutely fantastic. My mum is very settled and I am very impressed with their care abilities. They do lots of activities and have the highest care standard for your loved ones. I would 100% recommend.

Hayley G, daughter of resident, April 2022, Princess Christian Care Home

The level of care given to my father was off the scale….

It was a hard decision to put my father into a Home when we knew he didn't want to go into one. He suffered from Dementia and was terminally ill with cancer. It came to that point where my father's quality of life at home was not good, so after looking at Homes we chose this one and I'm so glad we did. For the four months he was there, his quality of life was as best as it could be. My father would often say to me and my mother they can't do enough for you, nothing is too much trouble. I'd often come in to see him laughing with the staff who do an amazing job. The level of care given to my father was off the scale, they go above and beyond.

Stephen S, son of resident, January 2022, Princess Christian Care Home

Their immense kindness, compassion and commitment to providing the best care is beyond measure….

The difference between a CQC Good Report and a CQC Outstanding Report is astonishing and very special in my experience. The incredibly high standard of professional, positive leadership of senior staff inspires the wonderful team spirit amongst the staff at Princess Christian and creates the most comforting blanket of a lovely, reassuring environment for everyone. Their immense kindness, compassion and commitment to providing the best care is beyond measure. It feels truly overwhelming to witness the delivery of outstanding care. I am so thankful that my brother is receiving end of life care here.

Rosalyn B, sister of resident, January 2022, Princess Christian Care Home

The staff are now part of our family….

The care shown to my father in the last few months of his life was exemplary. We will be forever grateful for the love both he and my mother were shown and would highly recommend Princess Christian to anyone looking for outstanding care for an elderly relative. The staff are now part of our family.

Anita H, daughter of resident, December 2021, Princess Christian Care Home

We very much appreciate the wonderful staff team spirit….

Dear Mario. Thank you very much indeed to you and your staff for enabling my brother to adjust so well over the past few weeks to being in your care since 23 September 2021. His wife, Maria, and I are truly grateful for the amazing atmosphere we have witnessed during our visits, created by the extensive kindness, cheerfulness, skills and commitment of all the staff members we have seen at this very sad time. I had a lovely visit yesterday when Derek smiled at and thanked everyone who came to his room – Cleaner, Carers and Nurses – telling us how wonderful they all were and couldn’t do enough for him. It was upsetting for visiting to be stopped for two weeks the day after he arrived at Princess Christian. Fortunately, Leo, the Psysiotherapist, saw Maria leaving some items for Derek and recognising her concerns, asked if she would like to speak to a volunteer relative for information about care. Sylvia Bryden-Stock rang Maria and after an initial conversation, she went far beyond expectations by arranging to meet Maria for coffee at a garden centre. She went even further by collecting Maria from her home as she doesn’t drive. As the widow of a former resident and an ex-Nurse, she was able to assure and comfort Maria, and consequently the rest of us, that Derek was in very good, very caring hands. Additionally, Kathleen, a Nurse on Knaphill, kept Maria informed about Derek. Shoba was the Clinical Lead on our recent three and a half hour ‘virtual’ NHS Continuing Care meeting. She was so knowledgeable and understanding of Derek’s condition and needs. I was invited to join the evening Zoom meeting of the Friends of Princess Christian which was conducted by Leo. I ‘virtually’ met you, Christine the Activities Manager, several other staff members, Sylvia and other relatives who are Friends. I found the meeting so positive and enthusiastic, and felt quite exhilarated by the end of it and relieved that my brother was with you. Maria and I have been so upset and worried all the time since Derek was diagnosed with brain conditions in May 2021. The past few weeks have been a great comfort. We very much appreciate the wonderful staff team spirit which produces the high standards we see and feel. For your information, prior to her death 11 years ago, my mother was in a nursing home for 13 years suffering with vascular Dementia. I believe I can recognise when I witness good care. Thank you all so much.

Rosalyn B, sister of resident, October 2021, Princess Christian Care Home

Nothing but praise for the way that Princess Christian Care Home looked after my husband….

I have nothing but praise for the way that Princess Christian Care Home looked after my husband during the final three years of his life with Alzheimer's disease. It was so comforting for me to know that he was in such good hands, especially during the covid pandemic.

Kathleen C, wife of resident, October 2021, Princess Christian Care Home

I can only say thank you….

Both parents have been cared for at Princess Christian Care Home until end of life. Both suffered from Alzheimer's – progressively deteriorating to bedridden and unable to communicate. Caring for the elderly is an extremely exhausting and emotional occupation but with the added disease of the mind – I can only say thank you.

Elasine D, daughter of resident, September 2021, Princess Christian Care Home

My father could not have possibly ever been in a better place….

It is impossible to describe the genuine love and care of all staff that just radiates throughout. Truly, very special. My father could not have possibly ever been in a better place. Professional from start to finish, but delivered with such love and care.

John C, son of resident, September 2021, Princess Christian Care Home

I will definitely recommend Princess Christian to anyone who asks me….

My wife was a resident at Princess Christian Care Home for just over 5 years and the care she receive was outstanding. I will definitely recommend Princess Christian to anyone who asks me for advice. All in all a splendid care home.

Bruce M, husband of resident, September 2021, Princess Christian Care Home

Care Homes in Kent

Care Homes in Surrey

Care Homes in Essex

Get in Touch

Download Quick Guide Icon

Download Quick Guide

Download Quick Guides for our Care Homes with contact details and links to further information

Book a Visit Icon

Book a Visit

Click here to book a visit to any of our Care Homes at a time convenient for you

Career Enquiry Icon

Career Enquiry

Visit our Recruitment website for current vacancies, benefits, and our training and careers at Nellsar

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND