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St Winifreds Care Home Testimonials

Call 01304 375 758 | 236 London Road, Deal, CT14 9PP

Management and staff are excellent….

The management and staff are excellent compared to the last Home. St Winifreds is so much better. Wished I had moved my sister earlier.

H S, sister of resident, October 2024, St Winifreds Care Home

Just excellent for everything….

I thought St Winifreds was the best Home I had seen (being an ex-Carer), they bent over backward. The care they go to to look after my husband was brilliant. I could not ask for better service. Just excellent for everything.

B B, wife of resident, October 2024, St Winifreds Care Home

The Home is bright, warm and welcoming. The staff are caring and supportive….

It is one of the hardest decisions to make when choosing a Care Home for your loved one, but take a look at St Winifreds Care Home when searching. The Home is bright, warm and welcoming. The staff are caring and supportive, from the Manager to the Nursing staff, Carers, Activities staff, Catering, Laundry and Janitorial workers (sorry if I've missed anyone!). There is a resident Chef who prepares a variety of fresh, nutritious food daily, to cater for all tastes, with vegetarian options available too. The dining room is very attractive with tables laid to a high standard, all with fresh flowers. Every day there are various activities provided by the Activities Coordinator and her team. The residents definitely enjoy the afternoon singalong! All residents are encouraged to join in but aren't pressured at all. There's a sense of fun. All staff engage with the residents but seem to know when a resident just needs a hug or a hand-hold for reassurance. I chose well!

Claire C, niece of resident, October 2024, St Winifreds Care Home

Her care was outstanding….

My mum was a resident of St Winifreds Care Home for a couple of months. She arrived not very enthusiastic but soon settled in and enjoyed the social element of this lovely Home. Her care was outstanding. She enjoyed a very varied menu with the food fresh on site. Sadly mum passed and she was treated with care and dignity. I can't thank St Winifreds Carers and staff enough.

Carol C, daughter of resident, October 2024, St Winifreds Care Home

My husband was treated with kindness and respect….

The staff were professional, thoughtful and caring at all times. My husband was treated with kindness and respect. The Home was clean and well-organised, and the food was excellent.

Carol B, wife of resident, September 2024, St Winifreds Care Home

The whole experience was wonderful…

On a visit to see family members today, the whole experience was wonderful. I left my mother sitting in the car nearby while I went to see if I could park there. I met a young carer outside who couldn't have been more helpful and took me to the office where the charming lady in admin sorted me out. We had a lovely time with our family, who were obviously happy and well cared for in a very nice double room. We had a great time catching up and hope to go back in a couple of weeks.

Suzanne M, niece of resident, July 2024, St Winifreds Care Home

They were kind, compassionate and so gentle with mum and us as a family….

My mum was a resident from December 2022 until she passed in June 2024. The care she received was second-to-none. The staff took the time to get to know mum and she was more than just a resident. Mum loved the activities, always having freshly painted nails, knitting, singing and quizzes. The end-of-life care they provided was incredible. They were kind, compassionate and so gentle with mum and us as a family. We camped out there for four days and they made us meals, washed our clothes and provided towels for a shower. Nothing was too much trouble. The Home itself is clean and secure, and the food always smells delicious. You won't find a better Home or staff to take care of your loved ones. They treat them like family.

Amy W, daughter of resident, July 2024, St Winifreds Care Home

She has been treated with much kindness, respect and dignity…

Throughout the time my sister has resided with you I feel she has been treated with much kindness, respect and dignity.    

Beryl W, sister of resident, July 2024, St Winifreds Care Home

Care and medical support is provided professionally and always with empathy….

Very pleasant Home with welcoming and helpful staff. Cleanliness and security are very important, all visitors are encouraged to think about the security of residents and to leave doors and gates secure. Care and medical support is provided professionally and always with empathy. All staff in all areas seem to be cheerful and happy to work and provide any assistance at any time.

Peter D, son of resident, June 2024, St Winifreds Care Home

My wife and I extend our thanks for all the care they gave my brother….

My brother was transferred from a hospice to St Winifreds for end-of-life care. It was his wish to go there and they looked after his needs/problems extremely well. He was happy and comfortable and was grateful to all the staff for looking after him. My wife and I extend our thanks for all the care they gave my brother and can recommend the Care Home to anyone wishing and in need of their service.

Keith A, brother of resident, April 2024, St Winifreds Care Home

Friendly, professional and very caring….

Caring facility. I'm so happy my mother is a resident there. The staff are all amazing, warm, friendly, professional and very caring.

Charles A, son of resident, April 2024, St Winifreds Care Home

I am always made welcome with a cheerful smile and any questions answered….

If there is ever a health concern or other problem, I am always promptly contacted with details of the issue, what is being done and if I have any comments myself. This month, saw mother celebrating her 90th birthday, and despite being very busy, all the wonderful staff went beyond expectations to make this a special day for us all. I am always made welcome with a cheerful smile and any questions answered and concerns rectified. It is a lovely arriving and hearing happy singing. Also, there are never any bad smells, always fresh smelling.

Denise H, daughter of resident, April 2024, St Winifreds Care Home

The staff were so kind to my father-in-law as he was at the end of his life….

The staff were so kind to my father-in-law as he was at the end of his life. They kept him comfortable and pain-free. They also really looked after my mother-in-law when she visited, showing such care and compassion. We could not have asked for more in such sad circumstances.

Sam S, daughter-in-law of resident, January 2024, St Winifreds Care Home

The nursing staff are knowledgeable and proactive….

They are looking after him very well and keeping him safe, making sure he doesn't fall. The nursing staff are knowledgeable and proactive in treating infections early, to prevent hospital stays.

J M, wife of resident, October 2023, St Winifreds Care Home

I have nothing but respect and admiration for the dedicated and caring staff….

My mother has been a resident at St Winifreds since mid-July 2023 where she was sent directly from a hospital stay when it sadly became clear she could no longer cope at home. It has been a great relief to our family to know that she is cared for and safe in her new environment. I have nothing but respect and admiration for the dedicated and caring staff I have encountered every day. When shopping for a Home, I was advised to look out for how the staff engage; well on every point they have met and at times surpassed our expectations. The Nurses and Carers are amazing and really understand how to work with challenging dementia patients. Of course not every day is perfect but whenever I have had a concern, the Manager and/or Liaison Officer have listened and heard me. I know it's safe to let them know if something isn't quite right on the odd occasion and they will get to the bottom of it and fix it. We feel fortunate that we found St Winifreds.

Susan G, daughter of resident, October 2023, St Winifreds Care Home

The staff were extremely kind and caring….

My parents came to live here in March and a suitable room was found for them to share. My father recently died and the staff were extremely kind and caring to him and my mum. I was particularly pleased that two members of staff were able to assist my mother to dad's funeral in a wheelchair using the minibus. This enabled her to go to the church, the burial and the wake and meet old friends. Wonderful.

R D, daughter of resident, October 2023, St Winifreds Care Home

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