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St Winifreds Care Home Testimonials

Call 01304 375 758 | 236 London Road, Deal, CT14 9PP

St Winifreds is like a home from home….

St Winifreds is like a home from home. Very comfortable atmosphere, not the least bit clinical. My mother-in-law (89) is very happy and content thanks to the wonderful staff. She is a vegetarian and chef makes sure she gets a varied menu to choose from, nothing is too much trouble. Throughout the COVID-19 pandemic the home has been amazing, not one patient contracting the disease. I would highly recommend St Winifreds to all.

Wendy A, daughter-in-law of resident, July 2020, St Winifreds Care Home

There is no question that St Winifreds in Deal is the best….

My mother went into this home December 2019 just for respite due to my health and was to be only for a few weeks until I was able to continue to look after her. Mum was living in a flat on her own with myself visiting every day. Mum is a diabetic and with kidney problems she had good days and bad days. The staff at the home made her so comfortable, giving her the purpose for living, that she asked if she could stay on a permanent basis. Mum and I talked hard and long and I have not looked back since. She has friends around her and the care staff and nursing staff have looked after her and listened to her in the best way possible. I did get recommendations from family and friends when deciding which care home was best and there is no question that St Winifreds in Deal is the best. Keep up the great work you are doing.

Susan L, daughter of resident, July 2020, St Winifreds Care Home

She has been very well cared for….

My mother went to St Winifreds to live just over a year ago. She is 93 and has vascular dementia and Alzheimer's. She has been very well cared for, especially during this difficult lockdown period which was introduced by the Home before the majority of the country and I'm sure this decision has helped to keep everyone safe.

Sue H, daughter of resident, June 2020, St Winifreds Care Home

They have cared for her as if she was their own family….

My mother has been in the care of St Winifreds for almost 3 years now. She is very well looked after by fantastic staff and during the period of ‘lockdown’, they have cared for her as if she was their own family. They have kept her safe and happy. This is the third care home Mum has been in and I really wish we had found this one first, it is certainly the best!

Ann V, daughter of resident, June 2020, St Winifreds Care Home

It is an excellent place and would always recommend to anybody….

My mother is very happy here and they provide excellent care which meets her needs. During the outbreak, I have been updated regularly on her wellbeing along with photos by email from the manager. So apart from not being able to see my mum as of the understandable shutdown and precautions put in place I am pleased that all residents and staff have been well through this and I have no worries on the care for my mum and look forward to being able to visit in the coming weeks. I on a personal level have never had any issues with all involved and find it is an excellent place and would always recommend to anybody.

Grace S, daughter of resident, June 2020, St Winifreds Care Home

My wife started to mix again and wanted to explore on her first day….

I had to move my wife from the previous care home under considerable duress and I can’t praise St Winifreds staff and management enough. It was like walking into a different world. My wife started to mix again and wanted to explore on her first day. The carers do a great job and treat residents and visitors alike they always have time to update me on my wife’s condition and her general demeanour each day before I actually see my wife. The first thing I noticed was management and staff always have a smile for you – which helps a lot! I’d like to say a big thank you to them all especially for their work and amount of effort they have all endured due to the ongoing Coronavirus scare. Very well done!!

Neil C, husband of resident, June 2020, St Winifreds Care Home

The staff are all very pleasant and cheerful and keep me well informed….

My 93-year-old mother has now been a resident at St Winifreds for four years. She has vascular dementia and over the years her mental and physical condition has slowly deteriorated. The caring staff have constantly reviewed her care plan to ensure that she receives the best possible care. She is encouraged to eat the well-prepared meals and to take part in activities. The staff are all very pleasant and cheerful and keep me well informed.

Trudy F, daughter of resident, June 2020, St Winifreds Care Home

Excellent service and great staffing for all of the residents….

Excellent service and great staffing for all of the residents, who are very well looked after. Located in a quiet area with good access to the local shops and nearby amenities. Also well-location the seaside town in Deal, Kent we are very happy. With the services for our mother, who is a resident of the home.

Martin M, son of resident, June 2020, St Winifreds Care Home

The atmosphere is caring and warm….

We had to find somewhere for my mother at short notice last Autumn as she was discharged from hospital and could no longer cope on her own. The hospital found a place at St Winifred's which we had imagined would be short term while we searched for permanent care (I have to admit my knowledge of St Winifreds dates from the 80s and trust me it has changed a lot). 8 months later and mum is still there, really happy, cared for, and most of all safe. The team at St Winifred's are absolutely lovely, the atmosphere is caring and warm, I am so glad a place came up when we needed it. I would thoroughly recommend it.

Simon H, son of resident, June 2020, St Winifreds Care Home

The home looked after her extremely well….

My wife spent her last few weeks in the home, unfortunately, she passed away. The home looked after her extremely well and I know she was made really comfortable and happy whilst she was there. Although my wife was only at the home for a short time they did a fantastic job looking after her.

Stanley H, partner of resident, June 2020, St Winifreds Care Home

They took extremely good care of her….

My mother-in-law was only at the home for a short time as unfortunately, she passed away on the 10th. Whilst she was there they took extremely good care of her, she was quite unwell and they made her comfortable and happy in her last few weeks. We are extremely great full to all the staff for the attention and compassion they gave her during her last few weeks.

John B, son-in-law of resident, June 2020, St Winifreds Care Home

Fab place, fab staff….

My Stepdad used to go to St Winifreds for respite care until it got too much for us to have him at home, after one such stay he said he would happily live at St Winifreds full time! I think that says more than I ever can – he loves it there and they seem to love having him there. The staff are so good to him and nothing is too much trouble for them. Since the pandemic things are a little harder for the staff, residents and relatives but thankfully Dad is on the ground floor and I can 'speak' to him through the window when I take his TV paper. Also since the pandemic, the relatives get a weekly report from the Manager so we all know how the staff are coping, what is happening and how our relatives are. I know if I have any concerns I can ring and get any answers I need. Fab place, fab staff – says it all.

Trudi L, stepdaughter of resident, June 2020, St Winifreds Care Home

Always approachable, professional and friendly….

The staff at St Winifreds are always approachable, professional and friendly. They show an incredible amount of care and affection towards their residents. During the Covid crisis, we have been very impressed by their commitment to keeping residents safe and keeping relatives informed of progress. During 'lockdown', my mother celebrated a milestone birthday. Obviously, family members were unable to be with her in person but the staff went above and beyond expectations, making sure her birthday was celebrated and that she had a very special day. This is just one example of the personal care and attention my mother has received during her time at the home.

Carol H, daughter of resident, June 2020, St Winifreds Care Home

Management and the Staff are doing an exemplary job….

My Mother-in-Law has been a resident at St Winifreds for just over 5 years, and I am more than happy with the care and attention she has received. Due to various health issues in the past, every hospital visit/stay were organised with thought relieving me of that burden. Nellsar Group had the foresight to stop visitors almost 2 weeks before other Care Homes, thus protecting Staff and Residents. We are thankful that possibly that is the reason why there have been no cases of Covid-19 at St Winifreds. Regular updates are sent, which keep us well informed. The Management and the Staff are doing an exemplary job in these challenging times.

Pat C, daughter-in-law of resident, June 2020, St Winifreds Care Home

I am very happy my mother is there….

I have been extremely impressed with the way St Winifreds has handled this pandemic. At the beginning, they closed down visiting a few weeks before the actual lockdown, which was hard but very sensible. They have had very strict rules and no residents have caught the virus, the girls there have been keeping residents entertained and even has a carer that has been singing to them and learning more songs to keep them entertained. I know all of this because every week the Manager emails a newsletter tellings us what's going on and keeping us up to date, we also have pictures of our relatives, which are lovely to see after so long. I am very happy my mother is there, the girls (and boys) are all so lovely, I phone regularly and the staff are always happy to take my calls.

Lynda J, daughter of resident, June 2020, St Winifreds Care Home

We think we’re very lucky to have you….

We would like to say thank you to you and all your brilliant staff caring for Margaret. We think we're very lucky to have you and yours and very much look forward to getting back inside to see you all. You've very much become part of my life which I'm missing at the moment. All our best wishes.

I&T D, May 2020, St Winifreds Residential Care Home

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