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Coronavirus Update

Thank you

We would like to thank you for your continued support during these COVID-19 related restrictions. We are extremely proud of our staff teams who all work tirelessly to maintain exceptional levels of care for our residents throughout these challenging times. We are very grateful for all the heartfelt cards, gifts, donations and messages of support that we have received; your kindness and generosity has been greatly appreciated.

Following guidance

Nellsar Care Homes continue to follow the latest government guidance and recommendations daily to ensure the health and safety of our residents and staff with regards to COVID-19. The physical health and mental well-being of our residents and staff is of the utmost importance to us and we are taking all necessary measures to ensure everyone’s safety.

Relative visits to our Homes

Many of our Homes are able to facilitate safe, socially distanced visits between our residents and their relatives. Where possible, we are currently creating safe indoor spaces with protective screens (visiting rooms) to enable visits to continue, now that the colder months are approaching, and outdoor visits may not be possible.

Please see below for a brief outline of the standard visiting procedure, which will be reviewed in line with changing government guidance:

  • Visits may be arranged by pre-booked appointments only, in 20-30-minute timed slots. All visitors must come wearing their own face covering and disposable gloves. All appointments will be fairly allocated and supervised by staff who will ensure that the two-metre social distancing rule is maintained.
  • The visiting area and all furniture used during the visit will be fully sanitised between visits. Refreshments will not be provided during visits. Visitors may bring their own refreshments, but they must not be shared with residents.

Visiting procedures

Please contact the Home specific to your enquiry for their comprehensive visiting policy, which will outline full details. Each policy will reflect the Home’s size and facilities available, including the allocated visiting areas for wet, dry, warm and cold weather conditions, as well as the agreed routes that will be used to access visiting areas.

We endeavour to keep our Homes open for pre-booked visits as long as possible. Visiting procedures will be evaluated regularly for effectiveness and compliance as the pandemic continues.

Failure to comply with visiting procedures and measures put in place to protect everyone’s health and safety may result in further visits being disallowed.

Please note: All visiting procedures are subject to change and cancellation at short notice due to the rate at which government guidance can change.

New admissions

As a family-run care provider since 1988, we are committed to caring for your loved ones. Our Homes with vacancies are able to admit new residents subject to health and safety protocols that will be outlined at the time of your direct enquiry. Please note, all newly admitted residents are required to isolate in their rooms for two weeks as a precautionary measure against the transmission of COVID-19 and other illnesses.

Click here for our Homes’ individual contact details

Alternatively, please contact our Head Office team with any enquiries by calling 01795 470272 or emailing HeadOffice@Nellsar.com

Recent Videos: Caring through the pandemic

100th Birthday Celebrations at Princess Christian Care Home

Having survived COVID-19 aged 99, Joyce’s 100th birthday was an extra special day to celebrate. She enjoyed being pampered and was escorted down a red carpet to a table of presents, cards, balloons and flowers. We fulfilled her birthday wish with a visit from a pony, which really made her day. Joyce was thrilled to receive her telegram from the Queen and celebrated in style with a delicious, double-tier chocolate birthday cake.

Nutrition and wellness at Nellsar

Our latest video talks about the benefits of Nutritional Therapy at Nellsar and how we maintain our superior catering provision across our 13 Care Homes. Hear how we have adapted to the dramatic changes that came about as a result of the Coronavirus pandemic, including how we approach food, dining and nutrition. Health and immunity are our greatest defence against viruses, including Coronavirus, so we look at ways of including additional immune boosting foods into our menus without compromising on our residents’ preferences.

Nellsar Nutrition and wellness – Coronavirus

An excerpt from the main Nellsar Nutrition and wellness video; how we look at ways of including additional immune boosting foods into our menus to help bolster our residents’ immune systems.

Nellsar Nutrition and wellness – Dining Experience

When it comes to the dining experience, residents can choose how they dine. Whether it’s in a shared social environment with friends or in the privacy of their own room. Many of our Homes offer dining areas with different atmospheres; this can be especially helpful for residents who have dementia.

Nellsar Nutrition and wellness – Food Presentation

All of our dishes are professionally prepared and presented beautifully. Some of our residents may have vision problems so we develop dishes that are colourful, bold on the plate and are served in well lit areas. We create puréed versions of our dishes for residents who have swallowing difficulties and we photograph our dishes so residents can choose what they want.

Nellsar Nutrition and wellness – Menu Reviews

Foods that evoke positive feelings have shown a beneficial impact on residents’ well-being in the past. An example of this is a resident who had not been eating well in their own home before moving to Nellsar. The Catering Team began making them their favourite traditional Caribbean foods and they began eating well again.

Nellsar Nutrition and wellness – Nutritional Therapy

Nutritional Therapy acknowledges the kitchen as the medicine cabinet and there’s vast amounts evidence based research to support the benefits of an individual tailored and nutrient-rich diet. As we age our bodies have different needs and better nutrition becomes particularly important. Understanding the foundations of good nutrition remains key to good health.

Outdoor activities at Princess Christian Care Home

Our Carnival Themed Party on Friday 14 August was a big hit with our residents. Despite these challenging times, we safely celebrated with familiar fairground games, stalls, prizes, food, music and dancing. Everybody entered into the spirit of things and fun and fond memories made the day very special. Contact our Activities Manager Christine Foster on 01483 488917 to learn more about daily life and leisure at the Home.

Outdoor visits at Princess Christian Care Home

We are now delighted to be able to facilitate safe, socially distanced visits between our residents and their relatives. Book your visit by calling Christine Foster at the Home on 01483 488917. Time slots currently available on Mondays, Wednesdays and Fridays.

Care Homes in Kent

Care Homes in Surrey

Care Homes in Essex

Get in Touch

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Career Enquiry

If you are interested in starting a career with Nellsar, please click below to contact our Human Resources department

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND