We would like to thank you for your continued support during these COVID-19 related restrictions. We are extremely proud of our staff teams who all work tirelessly to maintain exceptional levels of care for our residents throughout these challenging times. We are very grateful for all the heartfelt cards, gifts, donations and messages of support that we have received; your kindness and generosity has been greatly appreciated.
Nellsar Care Homes continue to follow the latest government guidance and recommendations daily to ensure the health and safety of our residents and staff with regards to COVID-19. The physical health and mental well-being of our residents and staff is of the utmost importance to us and we are taking all necessary measures to ensure everyone’s safety. All of our Care Homes are completing a whole-Home vaccination programme.
Nellsar Care Homes are COVID Safe. We can offer peace of mind that we are doing all we can to keep our staff and residents safe.
Whole-Home Vaccination Programme
We are completing a COVID-19 vaccination programme for all our residents and staff.
Whole-Home Testing Programme
Whole-Home testing ensures everyone’s safety and reduces new resident isolation.
Stringent Infection Control
Strict measures protect against the transmission of COVID-19 and other infectious diseases.
We continue to adhere to the strict use of PPE keeping our residents and staff safe.
Relative visits to our Homes
When restrictions allow, many of our Homes are able to facilitate safe, socially distanced visits between our residents and their relatives. Where possible, we are creating safe indoor spaces with protective screens (visiting rooms) to enable visits to continue throughout the colder months.
Please see below for a brief outline of the standard visiting procedure, which will be reviewed in line with changing government guidance:
- Visits may be arranged by pre-booked appointments only, in 20-30-minute timed slots. All visitors must come wearing their own face covering and disposable gloves. All appointments will be fairly allocated and supervised by staff who will ensure that the two-metre social distancing rule is maintained.
- The visiting area and all furniture used during the visit will be fully sanitised between visits. Refreshments will not be provided during visits. Visitors may bring their own refreshments, but they must not be shared with residents.
Please contact the Home specific to your enquiry for their comprehensive visiting policy, which will outline full details. Each policy will reflect the Home’s size and facilities available, including the allocated visiting areas for wet, dry, warm and cold weather conditions, as well as the agreed routes that will be used to access visiting areas.
We endeavour to keep our Homes open for pre-booked visits as long as possible. Visiting procedures will be evaluated regularly for effectiveness and compliance as the pandemic continues.
Failure to comply with visiting procedures and measures put in place to protect everyone’s health and safety may result in further visits being disallowed.
Please note: All visiting procedures are subject to change and cancellation at short notice due to the rate at which government guidance can change.
As a family-run care provider since 1988, we are committed to caring for your loved ones. Our Homes with vacancies are able to admit new residents subject to health and safety protocols that will be outlined at the time of your direct enquiry. Please note, as a precautionary measure, all newly admitted residents are required to complete a COVID-19 test to help reduce the need to isolate in their rooms on admission.
Alternatively, please contact our Head Office team with any enquiries by calling 01795 470272 or emailing HeadOffice@Nellsar.com
Recent Videos: Caring through the pandemic
Handheld Visits within Nellsar Care Homes
Now that government guidelines have changed, it’s been really great that we’ve been able to welcome relatives back into our Homes to see their loved one and hold their hands. It’s so important to make these reunions feel as homely as possible and the Recreation and Well-Being team at Woodstock Residential Care Home created a special room just for these visits. Meaningful touch is extremely important for our sense of well-being, particularly for people with Dementia. Being able to interact with each other more freely, while staying safe, is a wonderful step forward.
A special thank you from Nellsar Care Homes
For World Poetry Day 2021, Nellsar Care Homes would like to thank everyone for their endless support throughout what has been one of the most difficult times in recent history. We couldn’t have predicted the COVID-19 pandemic and we are overwhelmed by the resilience of our staff and our relatives’ understanding through the challenges we have faced. We are so grateful to our local communities who generously donated their gifts and services; but most of all, we want to thank our residents for facing these changes with us and for keeping us smiling.
Princess Christian Care Home begin whole-Home vaccination programme
Vaccination is the only way out of the COVID-19 pandemic, and Princess Christian Care Home in Surrey were thrilled to begin their whole-Home vaccination programme on Sunday 17 January. 180 doses of the Oxford AstraZeneca vaccine were delivered at 9am and thanks to the outstanding organisation of their team most of their staff and residents were vaccinated by midday. It has instilled a real peace of mind among staff that they are doing all they can to protect their residents.
The Magic of Christmas at Nellsar
After all the major challenges of 2020, Nellsar Care Homes are on a mission to bring the joy of Christmas to our residents. From fabulous trees and decorations to German style markets and making mince pies, residents can look forward to a festive season full of fun and celebration. With carol singing in the courtyard or a visit to Santa’s home-grotto, our staff are going above and beyond to keep the magic alive this Christmas.
100th Birthday Celebrations at Princess Christian Care Home
Having survived COVID-19 aged 99, Joyce’s 100th birthday was an extra special day to celebrate. She enjoyed being pampered and was escorted down a red carpet to a table of presents, cards, balloons and flowers. We fulfilled her birthday wish with a visit from a pony, which really made her day. Joyce was thrilled to receive her telegram from the Queen and celebrated in style with a delicious, double-tier chocolate birthday cake.
Nutrition and wellness at Nellsar
Our latest video talks about the benefits of Nutritional Therapy at Nellsar and how we maintain our superior catering provision across our 13 Care Homes. Hear how we have adapted to the dramatic changes that came about as a result of the Coronavirus pandemic, including how we approach food, dining and nutrition. Health and immunity are our greatest defence against viruses, including Coronavirus, so we look at ways of including additional immune boosting foods into our menus without compromising on our residents’ preferences.
Nellsar Nutrition and wellness – Coronavirus
An excerpt from the main Nellsar Nutrition and wellness video; how we look at ways of including additional immune boosting foods into our menus to help bolster our residents’ immune systems.
Nellsar Nutrition and wellness – Dining Experience
When it comes to the dining experience, residents can choose how they dine. Whether it’s in a shared social environment with friends or in the privacy of their own room. Many of our Homes offer dining areas with different atmospheres; this can be especially helpful for residents who have dementia.
Nellsar Nutrition and wellness – Food Presentation
All of our dishes are professionally prepared and presented beautifully. Some of our residents may have vision problems so we develop dishes that are colourful, bold on the plate and are served in well lit areas. We create puréed versions of our dishes for residents who have swallowing difficulties and we photograph our dishes so residents can choose what they want.
Nellsar Nutrition and wellness – Menu Reviews
Foods that evoke positive feelings have shown a beneficial impact on residents’ well-being in the past. An example of this is a resident who had not been eating well in their own home before moving to Nellsar. The Catering Team began making them their favourite traditional Caribbean foods and they began eating well again.
Nellsar Nutrition and wellness – Nutritional Therapy
Nutritional Therapy acknowledges the kitchen as the medicine cabinet and there’s vast amounts evidence based research to support the benefits of an individual tailored and nutrient-rich diet. As we age our bodies have different needs and better nutrition becomes particularly important. Understanding the foundations of good nutrition remains key to good health.
Outdoor activities at Princess Christian Care Home
Our Carnival Themed Party on Friday 14 August was a big hit with our residents. Despite these challenging times, we safely celebrated with familiar fairground games, stalls, prizes, food, music and dancing. Everybody entered into the spirit of things and fun and fond memories made the day very special. Contact our Activities Manager Christine Foster on 01483 488917 to learn more about daily life and leisure at the Home.
Outdoor visits at Princess Christian Care Home
We are now delighted to be able to facilitate safe, socially distanced visits between our residents and their relatives. Book your visit by calling Christine Foster at the Home on 01483 488917. Time slots currently available on Mondays, Wednesdays and Fridays.
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