Nellsar would like to assure you that we are working in accordance with NHS Guidelines and Government advice to ensure the safety and wellbeing of all our residents, families, staff and visitors to our Homes.
We are currently closed to all visitors.
As of Friday 13 March 2020, the UK Chief Medical Officers have raised the risk of Coronavirus (COVID-19) to ‘moderate’ and we are updating our Homes on a daily basis on any changes to the situation and give advice for keeping everyone protected.
After careful consideration and following our daily review of our COVID 19 Risk assessment, we have taken the decision to robustly restrict visitors to our Homes.
Therefore, with immediate effect and until further notice, we respectfully request no visitors unless there are extreme circumstances which will be assessed on an individual basis with the Home Manager or Deputy.
We understand how upsetting and inconvenient this is for family and friends, but we believe this necessary to manage the risks to all residents and staff.
We will of course help you to keep in touch with your relative or friends via phone, Skype, Face Time etc wherever possible.
Advice for visitors to our Homes
To help us reduce the risk of the virus being brought into our Homes we politely request that all visitors follow these guidelines.
- Give careful attention to washing your hands on entering and leaving the Home.
- If you or someone you live with has returned from any of the high risk areas/countries we respectfully request that you do not visit until you have either self-quarantined for 14 days or have contacted NHS 111 to arrange for testing. We will require evidence of negative test results. Click here for a list of high-risk areas.
- Understand the symptoms and what you need to look out for. Please click here for further details.
- Keep yourself up-to-date with the developments of Coronavirus. Click here to find out more.
- Make a note of who to call if you are concerned that you, or someone you know, may have Coronavirus. Click here to find out more.
- Do not visit your GP or hospital. Call NHS 111 for immediate advice.
What we are doing in our Homes
The Department of Health has said care workers do not need to wear face masks, stating they ‘only need to be worn by infected individuals when advised by a healthcare worker, to reduce the risk of transmitting the infection to other people’. Also, that it ‘remains very unlikely that people receiving care in a care home or the community will become infected’.
They have also informed us that ‘there is no need to do anything differently in any care setting at present.’ If any of our staff do become infected through travel to affected countries our local Health Protection Team will carry out a risk assessment for our Home.
In accordance with government advice we have requested our staff to wash their hands often – with soap and water or use alcohol based hand sanitisers (at least 60% alcohol content)
Our staff have been made aware of how to clean and disinfect our Homes and offices.
If you have any questions about whether you should visit our Homes please speak directly with Home Manager who will be happy to advise you. We will of course keep you fully updated with any new developments that arise.