Meet our management and Head Office Team

Meet the people who make up the Management and Head Office teams at Nellsar Care Homes. Along with our team of 900 staff including Nurses, Carers, Chefs, Recreation & Well-Being Teams, Kitchen Assistants, Domestic Assistants and Laundry Assistants, we all work together to support our 600 residents and their families.

Martin Barrett

Managing Director

Martin joined Nellsar as Marketing Director in 2006 following a career in Recruitment Consultancy and running Care Homes for adults with Learning Difficulties. As one of the sons-in-law of the company owners and CEO, he became Managing Director in 2013. With an exceptional group of directors, managers and supportive staff, Martin leads a team of 900 people. Martin’s mission is to continue to make Nellsar better at seeing the person behind the individual needing care – with an emphasis on comfortable and purposeful Homes, with a highly-skilled and family-orientated team, superb food and lots of meaningful activities to join in.

Glenda Osmotherly

Director of Operations

Glenda worked as a Senior Nurse Manager in the NHS for many years before joining the private care sector. Since joining Nellsar in 2002, Glenda has managed the company’s strategy of successful growth and development, expanding the portfolio to the current 13 Homes and supporting the organisation to become the leading healthcare provider in Kent. Glenda’s significant experience and practical, no-nonsense approach helps inspire her team of operational and registered managers to be the best they can be. She is often seen in the Homes, usually deeply-engaged with a resident or staff member, motivating and driving excellence in care delivery.

Alison Ruddock

Operations & Compliance Manager

Alison joined us at the beginning of 2017 in a senior management role; she has been a Registered Nurse since qualifying in 1984 and has been in Care Home management since 1999. During her career she has commissioned new Homes, improved the service of failing Homes and embraced the dynamic changes taking place in Social Care. Since her arrival at Nellsar she has been supporting managers operationally to ensure regulatory compliance, been part of a team who have developed the Quality Assurance systems within the group and has taken on the task of implementing a Health and Safety Management System.
Silvia Barret Operations & Compliance Manager

Silvia Barret

Operations & Compliance Manager

Silvia has been with Nellsar from 2006 to 2012 in various different roles from Activities Coordinator, to Senior Care Assistant, to Deputy Manager and Acting Manager in Residential and Dementia settings. Qualifying as a Registered Manager in 2012, Silvia gained valuable Nursing Dementia Care experience, leading her to her current role as Operations & Compliance Manager when she rejoined the company in 2017. Silvia is passionate about caring for elderly people and their families. Providing strong leadership to her team of Managers, Silvia supports them to develop themselves and their teams, and provide the best quality care for our residents.
Gill Dixon Operations & Compliance Manager

Gill Dixon

Operations & Compliance Manager

Gill started with Nellsar in 2004 as Home Manager for The Old Downs. Gill loved the Home so much that she spent 10 years as the Manager, before being promoted into the role of Operations Manager for the Residential Homes. Having overseen the quality management of seven Nellsar Homes in this time, Gill is very highly regarded in Kent as a care professional committed to providing the very best home from home care for her residents. With an unwaveringly fair and compassionate approach to the hundreds of staff she has managed, Gill is a much-loved figurehead within Nellsar.

Marisa Spice

Operations & Compliance Manager / Training & Development

Having enjoyed a variety of roles with Nellsar since 2013, from Registered Nurse to Operations and Compliance Manager, Marisa now specialises in learning and the development of our staff teams. Marisa loves to share her knowledge, while being part of a rich and diverse culture of caring individuals who are also willing to develop themselves to improve the quality of lives of our residents. By accessing the best available training resources and working with industry professionals, outside organisations and governing bodies, Marisa’s main purpose is to support Home Managers to develop themselves and those in their teams.
 Jinu Jose, Recruitment and Resources Manager

Jinu Jose

Recruitment and Resources Manager

Jinu works as the Recruitment and Resources Manager for Nellsar Care Homes and has been with the company since 2006. Having started his career with Nellsar as a Registered Nurse, he then progressed to Deputy Home Manager, moving on to become Quality Manager, up until his current role. Supported by Ellie, Jinu is in charge of recruiting all Care Assistant staff – dealing with permanent and temporary staffing agencies, overseas staff recruitment and staff sponsorships. As authorising officer for sponsorship management with UKVI, Jinu works along with home managers and senior managers in staff retention.

Viv Stead

Recreation and Well-Being Manager

Viv joined the Nellsar team in 2017 primarily to set-up interactiveMe – a personalised online therapy tool – now unembedded into nine of our 13 Homes. Viv is responsible for the Recreation & Well-Being teams in our Homes and ensures that residents can enjoy daily activities that are individually tailored to them, living life to their fullest. Viv loves encouraging our residents to try new experiences and helping to fulfil their wishes. She feels privileged to be able to share in people’s life stories and see the positive impact that our staff teams have.
Leni Wood Nutrition and Wellness Manager

Leni Wood

Nutrition and Wellness Manager

Leni joined us in June 2017, cementing Nellsar as one of the first UK care providers to recognise the value of having a Nutritional Therapist onboard. Leni works with the catering departments in all our Homes and provides personalised assessments and meal plans for our residents, raising nutritional standards across the group. Since September 2018, Leni’s new role as Nutrition and Wellness Manager further reinforces the nutritional therapy we provide. While leading a team of Nutrition Champions, building links with care catering organisations and ensuring we consistently improve, Leni feels very proud to be part of such a hardworking team.
Victoria Highfield

Victoria Highfield

Head of Internal Communications

Victoria joined Nellsar in 2016, initially to develop the Head Office and bring on board a team of strong admin staff, in addition to supporting the Directors and Senior Managers. With years of past experience in Marketing and PR, Victoria is now Nellsar’s Head of Internal Communications. Building relationships is key to this role; something that she finds not only interesting but very rewarding. The ‘Nellsar family’ includes staff, residents and their relatives and Victoria is working closely with the Homes and Marketing team to strengthen all lines of communication throughout the company.
Ellie Rutherford Administration and Recruitment Assistant

Ellie Rutherford

Administration and Recruitment Assistant

Ellie joined Nellsar in May 2017 to work alongside Jinu Jose. As Administration and Recruitment Assistant, Ellie provides administrative support for the Senior Teams within Nellsar and she works closely with our teams of Business Support Officers at each of our 13 Care Homes. While managing the Nellsar Recruitment page on our website, ensuring job vacancies and applications are kept up-to-date, Ellie is very passionate about the work that is carried out across all areas within Nellsar, ultimately, with an aim to provide outstanding care.

Sarah Curtis

Administrator & PA Support Officer

Having joined the Head Office Team as Administrator and PA Support Officer in May 2018, Sarah’s roles and responsibilities include supporting the Operations Team of Managers with day-to-day duties, including administration and liaising closely with the Nellsar Homes and staff. Sarah also supports Viv Stead, our Recreation & Well-Being Manager, with interactiveMe – a personalised online therapy tool – by gathering information and setting up personalised tablets for our residents. Sarah feels very passionate for what Nellsar stands for and its values are close to her heart.

Our Care Home Managers

Alina Abagiu

Abbotsleigh Care Home Manager

Alina joined Nellsar in October 2017 as Home Manager of Abbotsleigh Care Centre. Coming from a Nursing background, she has a degree in Management. Alina’s manages the day-to-day running of the Home while ensuring full compliance to CQC and other statutory organisation standards. Alina is passionate about providing a very high standard of care for her residents which would not be possible without the support of her amazing staff team. Alina is proud to promote person-centred care and she consistently improves on customer satisfaction. Alina has and made Abbotsleigh a true home-from-home for residents, relatives and staff.
Khadija Kachra Bromley Park Care Home Manager

Khadija Kachra

Bromley Park Care Home Manager

Khadija Kachra is the Manager of Bromley Park Care Home. Growing up in Care Homes as part of a family care provider, Khadija has worked in the care sector for over a decade and instinctively knows how best to care for her residents, staff, families and visitors. Khadija consistently strives to provide her residents with happiness and laughter. Working alongside her team and colleagues at Nellsar, Khadija feels her personal core values reflect those of the Home and the company as a whole, enabling her to further develop and improve the quality of care for the people she looks after.
Neli Koleva Hengist Field Care Home Manager

Neli Koleva

Hengist Field Care Home Manager

Neli joined the Nellsar family in November 2018 with 34 years’ Nursing experience. Having worked in the UK and overseas, Neli’s experience includes a wide variety of healthcare settings, general hospitals and the private sector. As a qualified General Nurse with strong management knowledge, Neli is committed to delivering the very highest standards of care to her residents, while providing opportunities for them to enjoy their lives to the best of their ability. Neli leads her team in a way that empowers them to use their skills, knowledge and experience for the well-being of the residents we support.

Paula Persuad

Loose Valley Care Home Manager

Paula joined Nellsar in 2004, starting a Deputy Manager, progressing to Registered Manager status. Paula has Managed two other Nellsar Homes in the past and now Manages Loose Valley Care Home. While responsible for ensuring full compliance to CQC and other statutory organisation standards, Paula is ‘hands on’ and provides strong leadership to her team of staff. Paula is passionate about being involved with her residents – caring for them and catering to their individual needs, while making sure they are involved in making decisions about their care.
Karen Wilkins

Karen Wilkins

Lukestone Care Home Manager

As the Registered Manager of Lukestone Care Home since 2011, Karen is responsible for making sure that her residents receive the best compassionate person-centred care from all staff members, while maintaining CQC regulation and compliance. Supported by a wonderful team of Nurses, Carers and ancillary workers, Karen ensures her 42 residents feel a sense of wellbeing in a homely dementia-friendly environment. Priding herself on an open-door policy, Karen is passionate about sustaining a family feel in her Home where staff, residents and relatives can all feel supported by one another.
Catherine Singh

Catherine Singh

Lulworth House Residential Care Home Manager

Catherine joined the Nellsar team in December 2017 with eight years’ Management experience and has worked in the care industry her entire career. Catherine is passionate about providing person-centre-care and believes in the importance of helping her residents make the most of every day. Focused on creating a family atmosphere, Catherine and her staff team deliver the highest standards of care and support, while including residents in decisions involving them and their care. Catherine enjoys seeing her residents happy and knowing that the Lulworth House team has made a positive impact on their day.

Gill Redsell

Meyer House Care Home Manager

Gill joined Nellsar in 2007 as Manager of Meyer House Care Home, having previously opened the Home with CQC in 2006. As well as ensuring full compliance to CQC and other statutory organisation standards, Gill inspires and supports her wonderful staff team while leading by example. Supporting residents and relatives, Gill finds it most rewarding knowing that she and her team have made a positive difference to people’s lives. While residents receive the highest standards of care, relatives and friends feel welcomed into the Home as part of the family.
Mario Taherian Princess Christian Care Home

Mario Taherian

Princess Christian Care Home Manager

Mario is the Manager and driving force behind Princess Christian – one of Nellsar’s flagship Homes – a Surrey centre of excellence for elderly care and people with a diagnosis of Dementia. Supported by a team of exceptionally committed staff, Mario leads by example as an innovator and a strong advocate for the company values Care, Compassion, Competence, Communication, Courage and Commitment. Mario won the prestigious Surrey Care Association ‘Registered Manager of the Year Award’ in 2017 and the Home is well known for its achievements and pioneering commitment to high-quality care delivery.
Jacqueline Shuttleworth Silverpoint Court Residential Care Home Manager

Jacqueline Shuttleworth

Silverpoint Court Residential Care Home Manager

Jacqui joined Nellsar as Manager at Silverpoint Court in 2017, with 13 years’ experience in Care Home management, and qualifications in training & development and Dementia care. With a history in care that began in 1991 working as a Healthcare Assistant, Jacqui has worked in every role through to Registered Manager with various organisations. Jacqui promotes a strong culture of well-being for the people who live in her Home and she is passionate about ensuring her team members feel valued and supported in their development, to enable them to deliver excellent care for their residents.

Jean Wright

Sonya Lodge Residential Care Home Manager

Jean began her career with Nellsar in 1994 as Health Care Assistant having decided on a new career path after raising her family. With a true passion for delivering first class care, Jean progressed to Senior Carer and was promoted to Manager at Sonya Lodge Residential Care Home in 2005. Jean leads a devoted staff team and she finds a rewarding satisfaction knowing her residents are safe and feel loved by everyone around them. She is an advocate for person-centred care – taking into account everyone’s thoughts, needs and wishes to the highest possible level.
Karen Wilkins

Caroline Cheeseman

The Old Downs Residential Care Home Manager

Caroline joined Nellsar as Registered Manager for The Old Downs Residential Care Centre in May 2017. Responsible for ensuring that her 41 residents living with dementia can do so happily and safely, Caroline also offers ongoing support to their relatives and friends. While maintaining full compliance to CQC legislation and other statutory organisation standards, Caroline leads a strong care team of 50 staff. Caroline leads by example whilst upholding company values and finds nothing more rewarding than seeing the smiling happy faces of her residents knowing that she and her team have made a real difference.
Woodstock Residential Care Home Manager

Fiona Dinsmore

Woodstock Residential Care Home Manager

Fiona registered as a General Nurse in 1992 and has a wealth of experience working in elderly care settings, winning Nursing and Residential Care’s ‘Care Home Registered Nurse’ award in 2014. Having held Senior Management roles in the past, this is Fiona’s first time working as a Home Manager, joining Nellsar in March 2018. Passionate about providing person-centred care to her residents, Fiona remains as dedicated in her role as Home Manager, as she did when she first became a Nurse. Fiona consistently inspires her team with fresh ideas, all the while cementing person-centred care as the heart of her Home.

The Marketing team

Jodie Currey

Marketing & Branding Manager

As Marketing & Branding Manager, Jodie is responsible for the company’s online presence and website, as well all internal and external marketing materials. Working with Kirstie, the Marketing team manage all graphic design, photography, copywriting, editing and print requirements across the group – including the company newsletter. Jodie is in charge of dealing with external advertisers and provides internal marketing support to our Care Home teams. Jodie has worked with Nellsar since 2012 and is passionate about promoting the wonderful services that we provide for our residents and our amazing staff teams in our Homes.

Kirstie Newell

Marketing Executive

Kirstie joined Nellsar in January 2018 and as Marketing Executive she is responsible for all copywriting and proofreading. Kirstie works with Jodie on the company website, newsletter and all marketing campaigns, with both an analytical mind and a creative eye. Liaising with Care Home staff, Kirstie manages online news, assists with creating internal marketing concepts and writes content for a variety of marketing applications and materials. Kirstie’s marketing background makes her a driving force in reaching our stakeholders with what makes Nellsar such a great care provider.

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