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Meet our management and Head Office Team
Meet the people who make up the Management and Head Office teams at Nellsar Care Homes. Along with our team of 900 staff including Nurses, Carers, Chefs, Recreation & Well-Being Teams, Kitchen Assistants, Domestic Assistants and Laundry Assistants, we all work together to support our 600 residents and their families.
Martin Barrett
Managing Director
Martin joined Nellsar as Marketing Director in 2006 following a career in Recruitment Consultancy and running Care Homes for adults with Learning Difficulties. As one of the sons-in-law of the company owners and CEO, he became Managing Director in 2013. With an exceptional group of directors, managers and supportive staff, Martin leads a team of 900 people. Martin’s mission is to continue to make Nellsar better at seeing the person behind the individual needing care – with an emphasis on comfortable and purposeful Homes, with a highly-skilled and family-orientated team, superb food and lots of meaningful activities to join in.
Glenda Osmotherly
Director of Operations
Glenda worked as a Senior Nurse Manager in the NHS for many years before joining the private care sector. Since joining Nellsar in 2002, Glenda has managed the company’s strategy of successful growth and development, expanding the portfolio to the current 13 Homes and supporting the organisation to become the leading healthcare provider in Kent. Glenda’s significant experience and practical, no-nonsense approach helps inspire her team of operational and registered managers to be the best they can be. She is often seen in the Homes, usually deeply-engaged with a resident or staff member, motivating and driving excellence in care delivery.
Alison Ruddock
Operations and Compliance Manager
Alison joined us at the beginning of 2017 in a senior management role; she has been a Registered Nurse since qualifying in 1984 and has been in Care Home management since 1999. During her career she has commissioned new Homes, improved the service of failing Homes and embraced the dynamic changes taking place in Social Care. Since her arrival at Nellsar she has been supporting managers operationally to ensure regulatory compliance, been part of a team who have developed the Quality Assurance systems within the group and has taken on the task of implementing a Health and Safety Management System.
Silvia Barret
Operations and Compliance Manager
Silvia has been with Nellsar from 2006 to 2012 in various different roles from Activities Coordinator, to Senior Care Assistant, to Deputy Manager and Acting Manager in Residential and Dementia settings. Qualifying as a Registered Manager in 2012, Silvia gained valuable Nursing Dementia Care experience, leading her to her current role as Operations & Compliance Manager when she rejoined the company in 2017. Silvia is passionate about caring for elderly people and their families. Providing strong leadership to her team of Managers, Silvia supports them to develop themselves and their teams, and provide the best quality care for our residents.
Jacqui Shuttleworth
Operations and Compliance Manager
Jacqui first joined Nellsar as Home Manager at Silverpoint Court in 2017, with 13 years’ experience in Care Home management, and qualifications in training and development and Dementia care. With a history in care that began in 1991 working as a Healthcare Assistant, Jacqui has worked in every role through to Registered Manager with various organisations. Now as Operations & Compliance Manager, Jacqui promotes a strong culture of well-being for the people who live in our Homes. She is passionate about ensuring all team members feel valued and supported, enabling them to deliver excellent care for our residents.
Gill Dixon
Project and Development Manager
Gill started with Nellsar in 2004 as Home Manager for The Old Downs. Gill loved the Home so much that she spent 10 years as the Manager, before being promoted into the role of Operations Manager for the Residential Homes. Having overseen the quality management of seven Nellsar Homes in this time, Gill is very highly regarded in Kent as a care professional committed to providing the very best home from home care for her residents. Gill now works as our Project and Development Manager, and with an unwaveringly fair and compassionate approach, Gill is a much-loved figurehead within Nellsar.
Marisa Spice
Learning and Development Manager
Having enjoyed a variety of roles with Nellsar since 2013, from Registered Nurse to Operations and Compliance Manager, Marisa now specialises in learning and the development of our staff teams. Marisa loves to share her knowledge, while being part of a rich and diverse culture of caring individuals who are also willing to develop themselves to improve the quality of lives of our residents. By accessing the best available training resources and working with industry professionals, outside organisations and governing bodies, Marisa’s main purpose is to support Home Managers to develop themselves and those in their teams.
Paula Persaud
RN Development Manager
As a qualified Nurse for many years, Paula is someone who has never lost her passion for teaching others. Paula worked as a Midwife and Registered General Nurse before joining Nellsar in 2004. Paula’s long career with us has seen her in the roles of Senior Nurse, Deputy Manager, Registered Home Manager of three of our Homes, and as our Registered Nurse Development Manager since October 2019. This role is a great opportunity for Paula to work closely with Jinu Jose (Recruitment and Resources Manager) and Marisa Spice (Learning and Development Manager) for the recruitment and retention of Nursing staff.
Jinu Jose
Recruitment and Resources Manager
Jinu works as the Recruitment and Resources Manager for Nellsar Care Homes and has been with the company since 2006. Having started his career with Nellsar as a Registered Nurse, he then progressed to Deputy Home Manager, moving on to become Quality Manager, up until his current role. Supported by Ellie, Jinu is in charge of recruiting all Care Assistant staff – dealing with permanent and temporary staffing agencies, overseas staff recruitment and staff sponsorships. As authorising officer for sponsorship management with UKVI, Jinu works along with home managers and senior managers in staff retention.
Viv Stead
Recreation and Well-Being Manager
Viv joined the Nellsar team in 2017 primarily to set-up interactiveMe – a personalised online therapy tool – now embedded into nine of our 13 Homes. Viv is responsible for the Recreation & Well-Being teams in our Homes and ensures that residents can enjoy daily activities that are individually tailored to them, living life to their fullest. Viv loves encouraging our residents to try new experiences and helping to fulfil their wishes. She feels privileged to be able to share in people’s life stories and see the positive impact that our staff teams have.
Leni Wood
Head of Nutrition and Wellness
Leni joined us in June 2017, cementing Nellsar as one of the first UK care providers to recognise the value of having a Nutritional Therapist onboard. Leni works with the catering departments in all our Homes and provides personalised assessments and meal plans for our residents, raising nutritional standards across the group. Leni’s latest role as Head of Nutrition and Wellness further reinforces the nutritional therapy we provide. While leading a team of Nutrition Champions, building links with care catering organisations and ensuring we consistently improve, Leni feels very proud to be part of such a hardworking wellness team.
Victoria Highfield
Head of Internal Communications
Victoria joined Nellsar in 2016, initially to develop the Head Office and bring on board a team of strong admin staff, in addition to supporting the Directors and Senior Managers. With years of past experience in Marketing and PR, Victoria is now Nellsar’s Head of Internal Communications. Building relationships is key to this role; something that she finds not only interesting but very rewarding. The ‘Nellsar family’ includes staff, residents and their relatives and Victoria is working closely with the Homes and Marketing team to strengthen all lines of communication throughout the company.
Sarah Curtis
Administrator and PA Support Officer
Having joined the Head Office Team as Administrator and PA Support Officer in May 2018, Sarah’s roles and responsibilities include supporting the Operations Team of Managers with day-to-day duties, including administration and liaising closely with the Nellsar Homes and staff. Sarah also supports Viv Stead, our Recreation & Well-Being Manager, with interactiveMe – a personalised online therapy tool – by gathering information and setting up personalised tablets for our residents. Sarah feels very passionate for what Nellsar stands for and its values are close to her heart.
Beth Fernandez
Quality and Compliance Manager
Before returning in 2022 as Quality and Compliance Manager, Beth first joined Nellsar in 2011, working as the Deputy Manager of Princess Christian Care Centre until 2018. With a BSc in Nursing, Beth was responsible for assessing residents’ care needs, subsequent care planning and implementation, and the ongoing evaluations of all care plans. Beth is passionate about Palliative Care and was the project lead in Princess Christian’s Gold Standards Framework accreditation (now at Platinum status) and was instrumental in their acquiring an ‘Outstanding’ CQC rating. Providing day-to-day clinical leadership, clinical audits and promoting excellence in care practice has always been Beth’s forte.
Luminita Mandache
Quality and Compliance Manager
Lumi joined Nellsar in 2022 with over eight years social care experience in various roles from domiciliary care administration to quality improvement. Having achieved a Level 3 Business Administration qualification, Lumi became a Regulatory Compliance Analyst, and then a Quality, Governance and Development Facilitator, where she obtained a Level 4 Regulatory Compliance qualification. As Compliance Lead, Lumi helped care teams to obtain the best possible quality of life for their residents, while supporting a new Compliance Management System. The safety and happiness of those around her are extremely important to Lumi and this is what motivates her on a daily basis.
Tracy Wright
Quality and Compliance Manager
Tracy joined Nellsar in February 2022, bringing with her over 30 years’ experience in the social care sector. Having worked in various roles in residential Care Homes from age 16, Tracy’s career changed direction when she decided to become a Trainer and achieved a degree in Education. Tracy then worked as a Lecturer in Health and Social Care and Early Years, helping people begin or progress their nursing or care careers. Passionate about making a difference, Tracy enjoys helping her teams develop their skills; She works to ensure comforting environments and a superior person-centred care provision for all our residents.
Our Care Home Managers
Alina Abagiu
Abbotsleigh Care Home Manager
Alina joined Nellsar in October 2017 as Home Manager of Abbotsleigh Care Centre. Coming from a Nursing background, she has a degree in Management. Alina’s manages the day-to-day running of the Home while ensuring full compliance to CQC and other statutory organisation standards. Alina is passionate about providing a very high standard of care for her residents which would not be possible without the support of her amazing staff team. Alina is proud to promote person-centred care and she consistently improves on customer satisfaction. Alina has and made Abbotsleigh a true home-from-home for residents, relatives and staff.
John Hudson-Beddows
Bromley Park Care Home Manager
John joined Bromley Park as the Home Manager in February 2022. Having previously managed a medium-sized Nursing Home, John first began his care career as a Care Assistant, progressing into management over time. John’s previous role as a Metropolitan Police Officer translates to great leadership and communication skills with the Home, with a passion for Dementia care and making people feel safe. John leads a very strong, friendly, and reliable team, and together they ensure residents feel happy and content every day. As a Manager, John is caring and calm; he runs an open-door policy and enjoys empowering his team with support and professional development.
Neli Koleva
Hengist Field Care Home Manager
Neli joined the Nellsar family in November 2018 with 34 years’ Nursing experience. Having worked in the UK and overseas, Neli’s experience includes a wide variety of healthcare settings, general hospitals and the private sector. As a qualified General Nurse with strong management knowledge, Neli is committed to delivering the very highest standards of care to her residents, while providing opportunities for them to enjoy their lives to the best of their ability. Neli leads her team in a way that empowers them to use their skills, knowledge and experience for the well-being of the residents we support.
Diana Serban
Loose Valley Care Home Manager
Diana has always been passionate about nursing and healthcare; she graduated in Romania in 2005 before moving to the UK in 2008 to dedicate her career to caring for the elderly. Diana’s experience spans caring for individuals with a variety of conditions including dementia, and those with complex medical needs. While completing her Level 5 in Management, Diana is proud to work as the Home Manager of Loose Valley, with an ethos to treat each resident as family and ensure that they are happy and comfortable in their home. Diana leads her team by example, and she strives to make Loose Valley a welcoming, caring and safe environment for all her residents.
Catherine Singh
Lulworth House Residential Care Home Manager
Catherine joined the Nellsar team in December 2017 with eight years’ Management experience and has worked in the care industry her entire career. Catherine is passionate about providing person-centre-care and believes in the importance of helping her residents make the most of every day. Focused on creating a family atmosphere, Catherine and her staff team deliver the highest standards of care and support, while including residents in decisions involving them and their care. Catherine enjoys seeing her residents happy and knowing that the Lulworth House team has made a positive impact on their day.
Libby Mathew
Meyer House Care Home Manager
Libby first joined Meyer House in September 2019 as Deputy Manager and was proudly promoted to Home Manager in September 2021. As a qualified Nurse, Libby worked in the adult care industry for over 11 years; she has since achieved further qualifications for her clinical development, including NVQ Level 5, ACAS Conducting Investigations, Skills For Care (Well Led Course), Practice Assessor’s Course, Pressure Ulcer training, Grey Matter training and Clinical Skills for Care. Libby loves getting to know her residents well and catering to their needs, and she is extremely proud of her team for always striving to provide the best care and support for their residents and families.
Mario Taherian
Princess Christian Care Home Manager
Mario is the Manager and driving force behind Princess Christian – one of Nellsar’s flagship Homes – a Surrey centre of excellence for elderly care and people with a diagnosis of Dementia. Supported by a team of exceptionally committed staff, Mario leads by example as an innovator and a strong advocate for the company values Care, Compassion, Competence, Communication, Courage and Commitment. Mario won the prestigious Surrey Care Association ‘Registered Manager of the Year Award’ in 2017 and the Home is well known for its achievements and pioneering commitment to high-quality care delivery.
Gay Snowdon
Silverpoint Court Residential Care Home Manager
Gay joined Nellsar in March 2020 with 15 years’ care industry experience, a Level 5 Diploma in Leadership for Health and Social Care and an ICQ Level 2 Award in Employment Responsibilities and Rights in Health and Social Care. Gay achieved a Higher Level of Apprenticeship in General Adult Social Care and she has extensive training experience with Train the Trainer for Dementia Care. Gay leads a strong staff team who strive to ensure their residents have a high quality of life and are treated with dignity, privacy and respect, with freedom of choice and as much independence as possible.
Ami Barrington-Hunt
Sonya Lodge Residential Care Home Manager
When Ami joined Sonya Lodge in 2020, she had been caring for people from a young age, when she first began working in community care. No stranger to showing compassion, kindness and person-centred support to everyone who needs it, Ami has worked in social care since 2008 and has valuable experience in supporting elderly people and those with dementia. Ami progressed every two years within her career and worked for a period as a Deputy Relief Manager. Moving between Homes enabled her to gain valuable experience and understanding into how different Care Homes work – bringing the best of her knowledge and skills to Sonya Lodge.
Claire Davis
The Old Downs Residential Care Home Manager
Claire joined Nellsar as Home Manager at The Old Downs in June 2022 with over 30 years’ experience in the care industry. Working as a Registered Manager since 2008, Claire feels privileged to manage a team taking care of people living with Dementia. Claire leads by example and believes in nurturing her dedicated staff team – forming the foundations of the exceptional person-centred care provided to their residents. Claire is passionate about supporting the families and friends of her residents, and she finds the most rewarding aspect of her role is seeing the residents happy and content – living life to the full.
Roz Kelly
Woodstock Residential Care Home Manager
Roz joined the Nellsar family in November 2021 as the Home Manager at Woodstock Residential Care Centre. Having worked in the care sector since 1994, Roz has been a Registered Manager since 1999, specialising in caring for the elderly and those with Dementia. Roz is passionate about helping residents make their own choices in how they spend their time, whilst ensuring that all their care needs are met and that they feel safe and valued. Very proud of her achievements, and while leading a dedicated team at Woodstock, Roz strives to provide her residents with the very best person-centred care.
The Marketing team
Jodie Currey
Marketing and Branding Manager
As Marketing & Branding Manager, Jodie is responsible for the company’s online presence and website, as well all internal and external marketing materials. Working with Kirstie, the Marketing team manage all graphic design, photography, copywriting, editing and print requirements across the group – including the company newsletter. Jodie is in charge of dealing with external advertisers and provides internal marketing support to our Care Home teams. Jodie has worked with Nellsar since 2012 and is passionate about promoting the wonderful services that we provide for our residents and our amazing staff teams in our Homes.
Kirstie Newell
Marketing Executive
Kirstie joined Nellsar in January 2018 and as Marketing Executive she is responsible for all copywriting and proofreading. Kirstie works with Jodie on the company website, newsletter and all marketing campaigns, with both an analytical mind and a creative eye. Liaising with Care Home staff, Kirstie manages online news, assists with creating internal marketing concepts and writes content for a variety of marketing applications and materials. Kirstie’s marketing background makes her a driving force in reaching our stakeholders with what makes Nellsar such a great care provider.
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