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Caring with compassion since 1988

We are very proud of the care services and support we provide to our residents and their families across our 13 Care Homes in Kent, Surrey and Essex. We really value feedback from those who have experienced our Homes first-hand as this helps us to continually develop and improve.

Abbotsleigh Care Home, Staplehurst

My mother was discharged from hospital into Abbotsleigh's care in February 2021, where she remained until she passed away in September. She received wonderful care, and as a family, we felt supported and involved in all aspects of her care. It's been a difficult year for everyone, but staff and management coped admirably with all the extra work surrounding family visits once the COVID restrictions were eased. We thank everyone at Abbotsleigh for looking after my mother, keeping her happy and safe, and for all the support they have given us.

Melanie R, daughter of resident, October 2021, Abbotsleigh Care Home

Bromley Park Care Home, Bromley

As my dad has become frailer and needed greater support – the care at Bromley Park has been excellent! The staff are sensitive, kind and very patient. Most importantly the team make a real effort to keep dad entertained and enjoying life as far as he can. Thank you.

Craig M, son of resident, October 2021, Bromley Park Care Home

Hengist Field Care Home, Sittingbourne

During my relative's time in the Home, she has been cared for, nursed and generally been extremely well looked after. Both the carers and nursing staff look after my relative with care, consideration and the utmost respect. I cannot praise them enough. My relative is in pain continuously and whilst moving her to wash, change dressings or pads the staff are careful to try and minimise any unnecessary movement to help alleviate any pain.

Leonard C, husband of resident, October 2021, Hengist Field Care Home

Loose Valley Care Home, Maidstone

Dear all at Loose Valley. I hope this message finds you well and that you are all looking after yourselves in lockdown. It’s been 7 weeks now that I had to put down my mic and haven’t been able to entertain anywhere. But I am looking forward to seeing everyone when things are a little safer to do so. I’m really missing you all and look forward to seeing you all again, hopefully very soon. Take care and sent with love.

Kevin Walsh, entertainer, May 2020, Loose Valley Care Home

Lukestone Care Home, Maidstone

The Carers, in fact all the staff at Lukestone, are simply the best. Nothing is too much trouble. They care for my husband 100%.

J G, wife of resident, March 2021, Lukestone Care Home

Lulworth House Residential Care Home, Maidstone

Meyer House Care Home, Dartford

My dad has been at Meyer House for only a short time but already we feel we made the right choice. The staff we have met so far are kind, caring and polite. There’s a real family feel. I can sleep at night knowing dad is happy, safe and looked after in the way he deserves.

Kim L, daughter of resident, August 2021, Meyer House Care Home

Princess Christian Care Home, Surrey

Dear Mario. Thank you very much indeed to you and your staff for enabling my brother to adjust so well over the past few weeks to being in your care since 23 September 2021. His wife, Maria, and I are truly grateful for the amazing atmosphere we have witnessed during our visits, created by the extensive kindness, cheerfulness, skills and commitment of all the staff members we have seen at this very sad time. I had a lovely visit yesterday when Derek smiled at and thanked everyone who came to his room – Cleaner, Carers and Nurses – telling us how wonderful they all were and couldn’t do enough for him. It was upsetting for visiting to be stopped for two weeks the day after he arrived at Princess Christian. Fortunately, Leo, the Psysiotherapist, saw Maria leaving some items for Derek and recognising her concerns, asked if she would like to speak to a volunteer relative for information about care. Sylvia Bryden-Stock rang Maria and after an initial conversation, she went far beyond expectations by arranging to meet Maria for coffee at a garden centre. She went even further by collecting Maria from her home as she doesn’t drive. As the widow of a former resident and an ex-Nurse, she was able to assure and comfort Maria, and consequently the rest of us, that Derek was in very good, very caring hands. Additionally, Kathleen, a Nurse on Knaphill, kept Maria informed about Derek. Shoba was the Clinical Lead on our recent three and a half hour ‘virtual’ NHS Continuing Care meeting. She was so knowledgeable and understanding of Derek’s condition and needs. I was invited to join the evening Zoom meeting of the Friends of Princess Christian which was conducted by Leo. I ‘virtually’ met you, Christine the Activities Manager, several other staff members, Sylvia and other relatives who are Friends. I found the meeting so positive and enthusiastic, and felt quite exhilarated by the end of it and relieved that my brother was with you. Maria and I have been so upset and worried all the time since Derek was diagnosed with brain conditions in May 2021. The past few weeks have been a great comfort. We very much appreciate the wonderful staff team spirit which produces the high standards we see and feel. For your information, prior to her death 11 years ago, my mother was in a nursing home for 13 years suffering with vascular Dementia. I believe I can recognise when I witness good care. Thank you all so much.

Rosalyn B, sister of resident, October 2021, Princess Christian Care Home

Silverpoint Court Residential Care Home, Essex

Visited my sister, all precautions were taken to avoid transmission of Coronavirus. The staff are very caring and helpful, my sister seems very contented and happy.

David G, brother of resident, October 2021, Silverpoint Court Residential Care Home

Sonya Lodge Residential Care Home, Dartford

We have been so impressed with the quality of care provided to Mum and Dad. Everyone has been amazing and it is clear to us that Mum and Dad are very happy and cared for. My Mum, who has Dementia, is thriving in her new environment so a huge thank you to everyone for making such a difference to their lives, and ours, by reducing the worry and stress at such a challenging time. We really do appreciate it and are so happy Mum and Dad are at Sonya Lodge. Thank you.

MP, Son of residents, March 2021, Sonya Lodge Residential Care Home

St Winifreds Care Home, Deal

My dad has been in the care home now for a few months, and he is extremely well looked after. I am also well informed and updated by the staff about what is happening with my dad. Dad has had a couple of infections since being at the home, and both times, he received the medical attention that he required.

Andy C, son of resident, March 2021, St Winifreds Care Home

The Old Downs Residential Care Home, Dartford

It is always difficult for a relative to make that decision about a loved one moving to a care centre from living at home or community. I am pleased that I selected the choice of The Old Downs. I praise the manager and all of her team for their professional care and support given to my dad during his time at the care centre. They made his last few months of life comfortable, and he was engaged in all the activities on offer. He was a big part of The Old Downs community, always a smile on offer! I thank them for their support and kindness shown to me, it was faultless, even in the most difficult times of the pandemic.

Kerry H, daughter of resident, February 2021, The Old Downs Residential Care Home

Woodstock Residential Care Home, Sittingbourne

The staff at Woodstock have being caring for our mum for around two and half years now. They all do a great job in keeping her safe, well and just as importantly – happy. Everyone, including the care, activity, administrative, cleaning, cooking and laundry staff do their bit to ensure that the residents lack for nothing, are kept stimulated and retain their dignity. They have a level of patience and care that is unique to care home staff. It takes a certain type of person with certain skills to do it well and these individuals have it in abundance. We would like to thank them all for their hard work at a very difficult time.

Katherine F, daughter of resident, July 2021, Woodstock Residential Care Home

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND