testimonials banner

Caring with compassion since 1988

We are very proud of the care services and support we provide to our residents and their families across our 13 Care Homes in Kent, Surrey and Essex. We really value feedback from those who have experienced our Homes first-hand as this helps us to continually develop and improve.

Abbotsleigh Care Home, Staplehurst

My mother moved to Abbotsleigh last December, having suffered repeated falls at home. From my first contact with the staff, I have been impressed with the level of kindness, care and professionalism exhibited. (I am a registered nurse). The staff worked quickly to get my mother assessed and transferred from the hospital. I was fortunate to have a choice of rooms and have always been involved in decisions regarding her care. I have been impressed by the number of activities and entertainers that have visited the home. Staff are always welcoming. When I have sat with my mother in the lounge, it has been lovely watching staff spending time interacting with the other residents. Obviously, things have been very different since the Covid pandemic. The home went into lockdown early, which was difficult for both residents and families, but I have been very impressed with the measures put in place to keep the residents safe. Thankfully, visiting (with social distancing) is now possible, and I have been delighted to find my mother is thriving. Obviously, she would rather be at home, but as this is not possible, I am confident she is somewhere where she is respected and well cared for.

KM, daughter of resident, July 2020, Abbotsleigh Care Home

Bromley Park Care Home, Bromley

My stepmother was transferred to Bromley Park at short notice. My initial trepidation turned to relief as I have found the Home to be excellent and well run. Management staff are impressive – 'hands-on' and engaged with residents, staff and relatives. Nursing and care staff are always readily available and appear to genuinely wish to do their best for my relative, making her feel safe, looked after and personally cared about. Information regarding all aspects of care and management has been delivered with regularity, anticipating the concerns and impact felt during the period of 'Covid'. Since the restrictions have eased, I have visited my stepmother and was gratified to see how well she looked and how settled she seemed – a testimony to the efforts of all concerned.

R B, stepdaughter of resident, August 2020, Bromley Park Care Home

Hengist Field Care Home, Sittingbourne

Hello to all the staff, My dad has just forwarded me the email regarding the latest news COVID-19. I wanted to reassure you that as a family we fully support your policies this matter and want to thank you wholeheartedly for your care of Mum. It’s such a difficult time for everyone, but we are worried for all the residents and wonderful staff and wish you all good health. Thank you, we think you’re amazing. Best wishes.

AA, April 2020, Hengist Field Care Home

Loose Valley Care Home, Maidstone

Dear all at Loose Valley. I hope this message finds you well and that you are all looking after yourselves in lockdown. It’s been 7 weeks now that I had to put down my mic and haven’t been able to entertain anywhere. But I am looking forward to seeing everyone when things are a little safer to do so. I’m really missing you all and look forward to seeing you all again, hopefully very soon. Take care and sent with love.

Kevin Walsh, entertainer, May 2020, Loose Valley Care Home

Lukestone Care Home, Maidstone

I merely wanted to write to you as I am thinking of you and all your lovely staff, who cared so well for my Dad, at what must be such a trying and stressful time - to put it mildly.I remember still how dedicated and loving you all were and I can still picture some of the residents who shared the home with dad and I can only guess how difficult it must be for you, the residents and their families and also for your own families.I think of you all when I clap for carers on a Thursday evening and I just wanted to get in touch to wish you and the staff well and hope that you are managing somehow and to say how much admiration I have for you all for the work you did for us and for the work you are doing now. Please take care of yourselves and send my best wishes to everyone there. I keep you all in my thoughts and prayers.

YC, April 2020, Lukestone Care Home

Lulworth House Residential Care Home, Maidstone

My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.

P C, husband of resident, June 2020, Lulworth House Residential Care Home

Meyer House Care Home, Dartford

The staff have gone above and beyond to ensure that my mum has stayed well during this period. This was not easy at the beginning; she was not eating or drinking very well. They have kept our family well informed. They have treated my mum and our family with compassion and kindness, and during what is a difficult time for everyone.

RE, daughter of resident, June 2020, Meyer House Care Home

Princess Christian Care Home, Surrey

My husband could not have had better care from the moment he arrived, to his end of life. All the staff were wonderful.

Sue M, wife of resident, August 2020, Princess Christian Care Home

Silverpoint Court Residential Care Home, Essex

Silverpoint is located in a lovely area on Canvey Island and from the upstairs, you have views of the river, yacht club and boats. I have always found the staff and management hard working and very competent. Nothing seems to be too much trouble and, in my opinion, the residents receive the utmost and appropriate care. There is always a friendly atmosphere and the interaction between staff and residents is very professional. It is like a big family unit which is a positive reflection on the staff and management.

J W, daughter of resident, August 2020, Silverpoint Court Residential Care Home

Sonya Lodge Residential Care Home, Dartford

Always clean and tidy when visiting, mum always presentable, and staff caring, accommodating with 'window' visits due to restrictions of Covid-19. Very happy with the care mum receives at Sonya Lodge.

I G, son of resident, September 2020, Sonya Lodge Residential Care Home

St Winifreds Care Home, Deal

St Winifreds is like a home from home. Very comfortable atmosphere, not the least bit clinical. My mother-in-law (89) is very happy and content thanks to the wonderful staff. She is a vegetarian and chef makes sure she gets a varied menu to choose from, nothing is too much trouble. Throughout the COVID-19 pandemic the home has been amazing, not one patient contracting the disease. I would highly recommend St Winifreds to all.

Wendy A, daughter-in-law of resident, July 2020, St Winifreds Care Home

The Old Downs Residential Care Home, Dartford

I want to thank all the workers in your care homes for what they are doing to look after our most vulnerable people. If you could pass this on to all your homes but in particular to Old Downs in Hartley Kent. I live opposite that home and see people arriving for work. I am praying for protection for the staff and the residents. Thank you.

KC, March 2020, The Old Downs Residential Care Home

Woodstock Residential Care Home, Sittingbourne

Always find the staff helpful and friendly. Mum is well looked after and happy. Only downside is not to have an ensuite room and mum has to use a commode instead of a 'proper' toilet. Other than that, the room is bright and pleasant. I am always made welcome and kept informed of mums needs etc. Overall, I am happy with everything Woodstock do for mum. Thank you all.

AR, daughter of resident, August 2020, Woodstock Residential Care Home

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND