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Caring with compassion since 1988

We are very proud of the care services and support we provide to our residents and their families across our 13 Care Homes in Kent, Surrey and Essex. We really value feedback from those who have experienced our Homes first-hand as this helps us to continually develop and improve.

Abbotsleigh Care Home, Staplehurst

My mother was moved to Abbotsleigh after being discharged from hospital, having had numerous falls at home and looking very frail and thin. I was a bit apprehensive about her going into a care home because of the Covid-19 pandemic, but I need not have worried because her care has been second to none and they have not had one case of Coronavirus. She has now been there for five months and she is very happy. She has put on weight and enjoys taking part in the numerous activities that they arrange for the residents and especially enjoys the singing. The staff are so lovely and caring and on her birthday we sat outside enjoying the sun and the staff came out with a cake and sang 'Happy Birthday' to her; it was such a lovely gesture and I believe they do the same for all the residents on their birthdays. My brother and I would like to thank you all for looking after her so well especially at this difficult time.

Terry C, son of resident, September 2020, Abbotsleigh Care Home

Bromley Park Care Home, Bromley

My stepmother was transferred to Bromley Park at short notice. My initial trepidation turned to relief as I have found the Home to be excellent and well run. Management staff are impressive – 'hands-on' and engaged with residents, staff and relatives. Nursing and care staff are always readily available and appear to genuinely wish to do their best for my relative, making her feel safe, looked after and personally cared about. Information regarding all aspects of care and management has been delivered with regularity, anticipating the concerns and impact felt during the period of 'Covid'. Since the restrictions have eased, I have visited my stepmother and was gratified to see how well she looked and how settled she seemed – a testimony to the efforts of all concerned.

R B, stepdaughter of resident, August 2020, Bromley Park Care Home

Hengist Field Care Home, Sittingbourne

Many thanks for the opportunity to visit today. The visit was conducted in a very professional but welcoming manner which put me at ease. It was reassuring to see at first hand how well the staff were managing the current situation and care. Again many thanks and take care of yourselves.

GN, November 2020, Hengist Field Care Home

Loose Valley Care Home, Maidstone

Dear all at Loose Valley. I hope this message finds you well and that you are all looking after yourselves in lockdown. It’s been 7 weeks now that I had to put down my mic and haven’t been able to entertain anywhere. But I am looking forward to seeing everyone when things are a little safer to do so. I’m really missing you all and look forward to seeing you all again, hopefully very soon. Take care and sent with love.

Kevin Walsh, entertainer, May 2020, Loose Valley Care Home

Lukestone Care Home, Maidstone

I merely wanted to write to you as I am thinking of you and all your lovely staff, who cared so well for my Dad, at what must be such a trying and stressful time - to put it mildly.I remember still how dedicated and loving you all were and I can still picture some of the residents who shared the home with dad and I can only guess how difficult it must be for you, the residents and their families and also for your own families.I think of you all when I clap for carers on a Thursday evening and I just wanted to get in touch to wish you and the staff well and hope that you are managing somehow and to say how much admiration I have for you all for the work you did for us and for the work you are doing now. Please take care of yourselves and send my best wishes to everyone there. I keep you all in my thoughts and prayers.

YC, April 2020, Lukestone Care Home

Lulworth House Residential Care Home, Maidstone

My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.

P C, husband of resident, June 2020, Lulworth House Residential Care Home

Meyer House Care Home, Dartford

The staff have gone above and beyond to ensure that my mum has stayed well during this period. This was not easy at the beginning; she was not eating or drinking very well. They have kept our family well informed. They have treated my mum and our family with compassion and kindness, and during what is a difficult time for everyone.

RE, daughter of resident, June 2020, Meyer House Care Home

Princess Christian Care Home, Surrey

We were very pleased with the care my mother received at Princess Christian Care Home and with the professionalism of all the staff. She was always dealt with in a caring way, even when displaying challenging behaviour. We were kept fully informed and given a chance to say goodbye even under the difficult Covid regulations. We feel very lucky that she was at Princess Christian, who we would highly recommend.

A S, daughter of resident, October 2020, Princess Christian Care Home

Silverpoint Court Residential Care Home, Essex

You could not pick a better care home. Staff are amazing and go above and beyond. The carers are loving, caring and treat my mum and everyone as if they were their own family members. Entertainment amazing, and nothing is too much trouble; so many activities every day from morning to evening – painting their nails, making them feel special, keeping relatives updated and filling visits to the best they can; thank you. The cleanliness of the home and laundry again spotless; always smells amazing. Kitchen staff are always helpful, will even serve your food to your loved one, if you want them to have something special.

Lynne H, daughter of resident, November 2020, Silverpoint Court Residential Care Home

Sonya Lodge Residential Care Home, Dartford

I would just like to thank each and every one of the great members of staff that are working through this time and always. I really appreciate all your hard work and commitment to all the residents and not to mention my dear dad. Thank you so much. Hope to see you all soon in person.

Zoe B, November 2020, Sonya Lodge Residential Care Home

St Winifreds Care Home, Deal

St Winifreds is like a home from home. Very comfortable atmosphere, not the least bit clinical. My mother-in-law (89) is very happy and content thanks to the wonderful staff. She is a vegetarian and chef makes sure she gets a varied menu to choose from, nothing is too much trouble. Throughout the COVID-19 pandemic the home has been amazing, not one patient contracting the disease. I would highly recommend St Winifreds to all.

Wendy A, daughter-in-law of resident, July 2020, St Winifreds Care Home

The Old Downs Residential Care Home, Dartford

I want to thank all the workers in your care homes for what they are doing to look after our most vulnerable people. If you could pass this on to all your homes but in particular to Old Downs in Hartley Kent. I live opposite that home and see people arriving for work. I am praying for protection for the staff and the residents. Thank you.

KC, March 2020, The Old Downs Residential Care Home

Woodstock Residential Care Home, Sittingbourne

This is the hardest email I will ever have to write. Our Mum is finally at peace now. I don't have words that describe the gratitude I feel for the Care Team that looked after our mum. From the first time I stepped into the Home I had a feeling mum would love it. It made it easier to sleep at night knowing mum was safe and we prayed mum would like it there too. Looking at the activities photos of mum put our mind at ease. It was so nice seeing mum enjoying herself considering how confused she was. The best thing near the end was seeing mum smile at the Carer each time they spoke to her. That is something I will never forget. Jo and I miss having a chat and updates with the team. Our eternal thanks to you all – Leah, Marina, Lauren, Carly, Emma, Sarah, Hannah, Elizabeth and all the team from the Cooks to the Managers.

Ruth H, daughter of resident, November 2020, Woodstock Residential Care Home

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND