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Caring with compassion since 1988

We are very proud of the care services and support we provide to our residents and their families across our 13 Care Homes in Kent, Surrey and Essex. We really value feedback from those who have experienced our Homes first-hand as this helps us to continually develop and improve.

Abbotsleigh Care Home, Staplehurst

People say that 'there is no place like home'. Well, I say there is no place like this Home. Abbotsleigh Care Home is what I dreamed of when looking for a safe, comfortable and caring place for my mum to end her days. I simply cannot thank the staff enough for the care she received during her 18-month stay. Every member of staff, whatever their role, gave their absolute all every single day – activities were stimulating and often tailored to the individual. My family was always treated kindly, and comfort and reassurance were always present. I have nothing but respect and admiration for the dedication and professionalism of the staff.

Marielle S, daughter of resident, April 2024, Abbotsleigh Care Home

Bromley Park Care Home, Bromley

Manager and staff are helpful and friendly, good atmosphere and appearance. When my partner went in, she looked happy there and I've seen no sign of a change in that. Cooks also look like people who care about their work. NHS supported this home. This home appears to be miles better than the other care home that my father was in, despite that being suggested by his GP.

L C, partner of resident, June 2024, Bromley Park Care Home

Hengist Field Care Home, Sittingbourne

On all my visits to a friend at Hengist Field, I have been amazed at the help, care and attention I have received just as a visitor. I have been with my friend when staff have been with him and the pleasant care that they have taken has been exemplary.

Alan J, friend of resident, April 2024, Hengist Field Care Home

Loose Valley Care Home, Maidstone

My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for nine months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.

Ian L, son of resident, February 2024, Loose Valley Care Home

Lukestone Care Home, Maidstone

The care Lukestone Care Home residents receive for their diverse needs is excellent. My husband required nursing care and every member of staff, the nurses and especially the Manager welcomed him with compassion. The care I received was excellent and I was updated on his well-being every day. During his short stay he enjoyed the socialising, was expertly nursed, cared for and finally passed away with dignity and at peace. I will be eternally grateful to everybody who made this possible. Thank you so very much.

Patricia L, wife of resident, May 2024, Lukestone Care Home

Lulworth House Residential Care Home, Maidstone

Mum has been at Lulworth House since the summer of 2023. At first, she went in for respite care but settled in so well that she is now a permanent resident. We picked Lulworth, as from the first conversation through to mum's arrival, the team were kind and thoughtful to her needs, and she loved the room that she was staying in. I am always made to feel welcome by the team when I visit. I can come and go as I wish, and mum always seems to be happy and involved in an activity. Not only has she settled in, but is thriving with the additional stimulus. Mum has always loved cooking and home-cooked food which was part of our decision to pick Lulworth. She really enjoys the food and also the cooking activities. It's nice to join her for some of these activities, quizzes etc, so we can spend quality time together. I feel that she is well cared for, safe and happy. Thank you all for the care you have given her so far.

Ian L, son of resident, January 2024, Lulworth House Residential Care Home

Meyer House Care Home, Dartford

My mother was brought from hospital to Meyer House on 18 June for end-of-life care. When I visited that day, I was very impressed with the cleanliness and professionalism of the staff. My mum's room was bright and airy. I was kept up to date about my mum's condition. Unfortunately, due to my mum being unable to drink or eat, she passed away three days later. I was informed immediately about mum's passing. Many thanks to all the staff who were involved in the care of my mum.

Michael S, son of resident, July 2024, Meyer House Care Home

Princess Christian Care Home, Surrey

My father currently resides at Princess Christian Care Home. Amazing service, attention to detail, kind staff, informative and professional nurses and doctors. Clean and cheerful atmosphere. Highly recommended.

Sophia N, daughter of resident, June 2024, Princess Christian Care Home

Silverpoint Court Residential Care Home, Essex

My dad is a resident of Silverpoint Court and the team looks after him; special mention to one who always goes above and beyond when he is in need of medical attention. The support team are always polite and friendly and have a great relationship with my dad. They make him feel safe.

Matt B, son of resident, June 2024, Silverpoint Court Residential Care Home

Sonya Lodge Residential Care Home, Dartford

Two years ago we unfortunately had to put our dear dad into care; after a lot of research we were lucky to find Sonya Lodge. It was a tough start for my dad but the staff never gave up on him, they treated him so kindly and got to know his triggers to disruptive behaviour. Sadly he had skin cancer which they dealt with brilliantly and always got him to hospital appointments on time, they supported us as a family with the difficult decisions and outcomes. Sadly dad passed away in March but the love and care shown to him and to us was so special at that time especially, it's a huge comfort that he was able to die in his Home surrounded by the absolutely wonderful staff – whether it's senior staff, housekeeping or dining room staff, they're the kindest, most caring people. Their love helped us through such a sad time. I so miss seeing the online photos of what my dad had been up to with the many activities. I send everyone there my hugest love and best wishes, I miss you all. Thank you.

Anne K, daughter of resident, July 2024 Sonya Lodge Residential Care Home

St Winifreds Care Home, Deal

My mum was a resident from December 2022 until she passed in June 2024. The care she received was second-to-none. The staff took the time to get to know mum and she was more than just a resident. Mum loved the activities, always having freshly painted nails, knitting, singing and quizzes. The end-of-life care they provided was incredible. They were kind, compassionate and so gentle with mum and us as a family. We camped out there for four days and they made us meals, washed our clothes and provided towels for a shower. Nothing was too much trouble. The Home itself is clean and secure, and the food always smells delicious. You won't find a better Home or staff to take care of your loved ones. They treat them like family.

Amy W, daughter of resident, July 2024, St Winifreds Care Home

The Old Downs Residential Care Home, Dartford

Having spent respite care at The Old Downs I feel fortunate my husband was accepted to remain in residential Alzheimer's care. He settled in so well and this is due to the ambience of the Home, the professional care he receives and all the staff who go above and beyond to socialise with every resident. I am always made so welcome when I visit my husband and when we sit together in the conservatory or weather permitting the garden overlooking the downs, we both feel content. Thank you to all concerned for making this possible after what has been a stressful 10+ years on my husband's Alzheimer's journey.

Patricia L, wife of resident, September 2023, The Old Downs Residential Care Home

Woodstock Residential Care Home, Sittingbourne

My mother has been in the Care Home for just over a year. You cannot fault the friendliness, standard of care and support given by all of the staff to the residents and family members. My mum enjoys the meals, but especially the cups of tea. She is settled and well looked after.

Sue M, daughter of resident, January 2024, Woodstock Residential Care Home