testimonials banner

Caring with compassion since 1988

We are very proud of the care services and support we provide to our residents and their families across our 13 Care Homes in Kent, Surrey and Essex. We really value feedback from those who have experienced our Homes first-hand as this helps us to continually develop and improve.

Abbotsleigh Care Home, Staplehurst

Mum has been a resident at Abbotsleigh Care Home for the past three years until her passing in March 2021. We couldn't have wished for a more friendly and atmospheric place for her to spend her final years. All the staff from the manager downwards were all very friendly and very caring in every way. Can't praise everyone enough. Thank you. Excellent on all counts.

Anne S, daughter of resident, April 2021, Abbotsleigh Care Home

Bromley Park Care Home, Bromley

My stepmother was transferred to Bromley Park at short notice. My initial trepidation turned to relief as I have found the Home to be excellent and well run. Management staff are impressive – 'hands-on' and engaged with residents, staff and relatives. Nursing and care staff are always readily available and appear to genuinely wish to do their best for my relative, making her feel safe, looked after and personally cared about. Information regarding all aspects of care and management has been delivered with regularity, anticipating the concerns and impact felt during the period of 'Covid'. Since the restrictions have eased, I have visited my stepmother and was gratified to see how well she looked and how settled she seemed – a testimony to the efforts of all concerned.

R B, stepdaughter of resident, August 2020, Bromley Park Care Home

Hengist Field Care Home, Sittingbourne

I came to Hengist Field for my husband's birthday today. I was met by the lovely helpful receptionist and the caring team. We had a pleasant birthday visit which made the day special, also with a beautiful cake.

J L, wife of resident, May 2021, Hengist Field Care Home

Loose Valley Care Home, Maidstone

Dear all at Loose Valley. I hope this message finds you well and that you are all looking after yourselves in lockdown. It’s been 7 weeks now that I had to put down my mic and haven’t been able to entertain anywhere. But I am looking forward to seeing everyone when things are a little safer to do so. I’m really missing you all and look forward to seeing you all again, hopefully very soon. Take care and sent with love.

Kevin Walsh, entertainer, May 2020, Loose Valley Care Home

Lukestone Care Home, Maidstone

The Carers, in fact all the staff at Lukestone, are simply the best. Nothing is too much trouble. They care for my husband 100%.

J G, wife of resident, March 2021, Lukestone Care Home

Lulworth House Residential Care Home, Maidstone

Meyer House Care Home, Dartford

The staff have gone above and beyond to ensure that my mum has stayed well during this period. This was not easy at the beginning; she was not eating or drinking very well. They have kept our family well informed. They have treated my mum and our family with compassion and kindness, and during what is a difficult time for everyone.

RE, daughter of resident, June 2020, Meyer House Care Home

Princess Christian Care Home, Surrey

Covid meant I could not visit my husband very often and always behind a screen. I had regular updates about my husband's condition and really appreciated the photos sent by the Activities Staff. The staff were caring and supportive, not only to my husband but to the family. He could not have been in a better care home. I was very impressed by how staff coped with frustrated outbursts and diverted his attention and calmed him down. I am so grateful to you all.

Rachel P, wife of resident, February 2021, Princess Christian Care Home

Silverpoint Court Residential Care Home, Essex

Dad was having bad falls in his home. He has some time in hospital, then rehabilitation. I knew he wasn't well enough to return to his home, at the age of 95. So he went into respite care. After only one week stay, my dad said he wanted to stay in the care home. He is being cared for 24/7. All staff and facilities are brilliant. He is so happy being there. Thank you.

Terry J, daughter of resident, May 2021 , Silverpoint Court Residential Care Home

Sonya Lodge Residential Care Home, Dartford

We have been so impressed with the quality of care provided to Mum and Dad. Everyone has been amazing and it is clear to us that Mum and Dad are very happy and cared for. My Mum, who has Dementia, is thriving in her new environment so a huge thank you to everyone for making such a difference to their lives, and ours, by reducing the worry and stress at such a challenging time. We really do appreciate it and are so happy Mum and Dad are at Sonya Lodge. Thank you.

MP, Son of residents, March 2021, Sonya Lodge Residential Care Home

St Winifreds Care Home, Deal

My dad has been in the care home now for a few months, and he is extremely well looked after. I am also well informed and updated by the staff about what is happening with my dad. Dad has had a couple of infections since being at the home, and both times, he received the medical attention that he required.

Andy C, son of resident, March 2021, St Winifreds Care Home

The Old Downs Residential Care Home, Dartford

It is always difficult for a relative to make that decision about a loved one moving to a care centre from living at home or community. I am pleased that I selected the choice of The Old Downs. I praise the manager and all of her team for their professional care and support given to my dad during his time at the care centre. They made his last few months of life comfortable, and he was engaged in all the activities on offer. He was a big part of The Old Downs community, always a smile on offer! I thank them for their support and kindness shown to me, it was faultless, even in the most difficult times of the pandemic.

Kerry H, daughter of resident, February 2021, The Old Downs Residential Care Home

Woodstock Residential Care Home, Sittingbourne

The standard of care at the Woodstock is excellent. The whole team strive to make life as comfortable and enjoyable as possible. The catering is really good, with a great choice and the team are flexible when it comes to likes and dislikes. The accommodation is good and maintenance is carried out quickly and efficiently when required. The activities team are fantastic and always try and do all possible to arrange visits within the current guidelines; nothing is too much trouble. Communication is consistently good and they always keep me updated regarding mum's ups and downs. I know the staff are working in very trying circumstances on several levels and I cannot praise them highly enough. Superb all round.

Steve G, son of resident, March 2021, Woodstock Residential Care Home

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND