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Silverpoint Court Residential Care Home Testimonials

Call 01268 515 564| 29-31 Silverpoint Marine, Canvey Island, SS8 7TN

She’s organised a Zoom meeting with my grandma every Tuesday…

I just wanted to get in touch to let you know what a great job Julie has been doing. My grandmother was moved to Silverpoint following multiple hospital stays; having not been able to see or even speak to her for many weeks I was very worried about her welfare. Julie has been amazing and has really put my mind at rest. She's organised a Zoom meeting with my grandma every Tuesday, no matter how busy she is. Initially she even made time to join us on the call which really helped grandma get the hang of it and also showed how good she is at interacting with my grandma. I can tell that she really does her best to make her feel settled and is always upbeat. It's given me great peace of mind to be able to have that visual contact every week and I'm very grateful for the effort Julie has put in.

N Thorpe, Granddaughter of resident, December 2020, Silverpoint Court Residential Care Home

You could not pick a better care home….

You could not pick a better care home. Staff are amazing and go above and beyond. The carers are loving, caring and treat my mum and everyone as if they were their own family members. Entertainment amazing, and nothing is too much trouble; so many activities every day from morning to evening – painting their nails, making them feel special, keeping relatives updated and filling visits to the best they can; thank you. The cleanliness of the home and laundry again spotless; always smells amazing. Kitchen staff are always helpful, will even serve your food to your loved one, if you want them to have something special.

Lynne H, daughter of resident, November 2020, Silverpoint Court Residential Care Home

Excellent management and staff….

As a life-long resident of Canvey Island, my aunt really didn't want to leave her home of over ninety years. When the time came for her to move to Silverpoint Court it was made much easier than expected by the excellent management and staff. Within a couple of weeks, she was smiling again and much happier than I've seen her in a long time. I have absolute confidence in leaving her in their care in these difficult times.

Barry L, nephew of resident, October 2020, Silverpoint Court Residential Care Home

Very happy with the service and care….

My mum has been in this Home for several years. I'm very happy with the service and care, and they are doing exceptionally well in the circumstances.

Davina E, daughter of resident, October 2020, Silverpoint Court Residential Care Home

Residents receive the utmost and appropriate care….

Silverpoint is located in a lovely area on Canvey Island and from the upstairs, you have views of the river, yacht club and boats. I have always found the staff and management hard working and very competent. Nothing seems to be too much trouble and, in my opinion, the residents receive the utmost and appropriate care. There is always a friendly atmosphere and the interaction between staff and residents is very professional. It is like a big family unit which is a positive reflection on the staff and management.

J W, daughter of resident, August 2020, Silverpoint Court Residential Care Home

All the staff at Silverpoint Court Care Home are amazing….

All the staff at Silverpoint Court Care Home are amazing and looked after my Dad for two and a half years. The Manager is great, as are all the seniors who are just lovely, amazing people, and every single carer there is second to none. We have become great friends with them all. My Dad loved them all so much and was very happy at Silverpoint. My Mum visited every day bless her, so also became a big part of her social life. I would highly recommend Silverpoint Court Care Home to anyone. The New Manager seems very lovely too. Big shout out to the Activities Coordinator, she is fab.

K B, daughter of resident, July 2020, Silverpoint Court Residential Care Home

The staff have hearts of gold….

My wonderful husband, who I miss so very dearly, was treated with love, respect and friendship. He was so very well looked after in Silverpoint – 100% of the time. The staff have hearts of gold and there was nothing that anyone of them would not do for him; in every respect, all of the time. He used to call it his other home! I spent many hours there with everyone, and I would not have any better caring team than the wonderful staff at Silverpoint. They all loved him, and he loved them all, so did I.

L T, wife of resident, July 2020, Silverpoint Court Residential Care Home

Dedication, commitment and selfless kindness….

Dear Carers. Thank you so much for your dedication, commitment and selfless kindness in caring for Silverpoint's elderly and valuable residents. May you all stay safe and well during this difficult time. Love to you all and your wonderful families.

E&L, April 2020, Silverpoint Court Residential Care Home

The kindness and care has been very good….

The kindness and care of the staff to my brother and myself has been very good, especially the actual carers.

D M, sister of resident, March 2020, Silverpoint Court Residential Care Home

They treat her with kindness and respect…

My mother is in the late stages of dementia and is bedbound. The staff give 24 hours care, turning her every 3 hours and feeding her, even out of meal times when required. They treat her with kindness and respect keeping her clean and comfortable at all times. Sad to say, mum is oblivious to the family and rarely knows we are there. She is unable therefore to take advantage of any activities that take place within the home. I cannot comment fully on anything outside of mum's room except when passing through as a visitor.

PS, daughter of resident, May 2019, Silverpoint Court Residential Care Home

The team of amazing carers go above and beyond their duties…

Now the lift is working, all I can say is what a difference in all aspects of Silverpoint. My dad is happy again as he can now access all areas of the home, moving around as he pleases independently. The team of amazing carers, as always, go above and beyond their duties making sure my dad's needs are always met. I look forward to seeing the home getting back to the homely place it once was décor wise.

LF, daughter of resident, March 2019, Silverpoint Court Residential Care Home.

So lovely to see our friend laughing…

Staff are very caring, friendly and understanding. Nothing is too much trouble. Always a welcome for visitors and open to discuss their resident's needs. So lovely to see our friend laughing.

GC, friend of resident, January 2018, Silverpoint Court Residential Care Home.

Silverpoint Court has been first class…

The quality of care given to my Mother since she has been resident at Silverpoint Court has been first class. I have, in the course of my work, visited many care homes and very few appear to show the same standards exhibited.

BC, son of resident, December 2017, Silverpoint Court Residential Care Home.

The staff are helpful and cheerful…

All areas are very clean and bright, the staff are helpful and cheerful and treat the residents with respect, food is of a high standard. Only criticism is that there are times when the staffing levels seem low.

DE,  son of resident, December 2017, Silverpoint Court Residential Care Home.

The care and help that my mum received whilst at Silverpoint was excellent…

The care and help that my mum received whilst at Silverpoint was excellent. The carers were attentive and always had her best interests at heart. There was a warm and welcoming atmosphere and I was always welcomed with a smile. Whenever they were worried, they would call the doctor or district nurse so I had absolute confidence in leaving her in their care.

LR, daughter of resident, January 2018, Silverpoint Court Residential Care Home.

Nothing is too much trouble…

Staff are very caring, friendly and understanding. Nothing is too much trouble. Always a welcome for visitors and open to discuss their resident's needs. So lovely to see our friend laughing.

GC, friend of resident, January 2018, Silverpoint Court Residential Care Home.

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