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Silverpoint Court Residential Care Home Testimonials

Call 01268 515 564| 29-31 Silverpoint Marine, Canvey Island, SS8 7TN

All staff and facilities are brilliant….

Dad was having bad falls in his home. He has some time in hospital, then rehabilitation. I knew he wasn't well enough to return to his home, at the age of 95. So he went into respite care. After only one week stay, my dad said he wanted to stay in the care home. He is being cared for 24/7. All staff and facilities are brilliant. He is so happy being there. Thank you.

Terry J, daughter of resident, May 2021 , Silverpoint Court Residential Care Home

Thoughtful to mum’s needs and wishes at all times….

The staff are kind and thoughtful to mum's needs and wishes at all times and have been particularly mindful since the Covid outbreak. We have moved out of the local area last year, and the staff and management have made life a lot easier for us to keep in regular contact with mum. They are to be congratulated for the way they have handled this crisis.

Brian C, son of resident, May 2021, Silverpoint Court Residential Care Home

My mum is fortunate to be in such a convivial setting….

My mother has been here for seven years, and prior to the pandemic, I visited regularly. The staff have always been friendly and welcoming, and the Home has an air of calm and homeliness. I have got to know some of the residents and have always felt that they are content and happy in their situation. Friends and residents meeting was very regular, and any issues raised were taken seriously, and as far as I know, dealt with. All in all, I feel my mum is fortunate to be in such a convivial setting.  

Stephen T, son of resident, April 2021, Silverpoint Court Residential Care Home

The food was excellent and always on time….

I found the staff most helpful and always quick to answer the phone. My mother's room was always very clean and tidy. The food was excellent and always on time. In the three years, I have been visiting my mother, the Home has always smelt fresh.

David C, son of resident, April 2021, Silverpoint Court Residential Care Home

I thank you with all my heart….

I would like to say a massive thank you to all the staff through this very difficult time during the lockdown; you have gone above and beyond. You have given the care that families have been unable to give. You have sacrificed your own families to keep residents safe and protected, and for this, I thank you with all my heart. I have had the long-awaited visit inside the Home to see my mum, which was amazing. The strict checks before entering the Home were very much appreciated, knowing that the staff are still doing everything to the guidelines to protect our loved ones with no corners being cut and again, I thank you. I have no concerns with the reopening of the Home with these strict procedures being in place. Again, I thank you all and cannot wait to be able to enter the Home more often when we are able in a safe and protected way.

Lynne H, daughter of resident, April 2021, Silverpoint Court Residential Care Home

I cannot thank everyone enough….

Today I visited my mum for the first time in over a year. I had (and still am) receiving regular phone calls advising of her health etc, which I have found beneficial and gives me peace of mind. The COVID procedure today was efficiently carried out, and during my visit, a member of staff gave me another update. I cannot thank everyone enough for what they have done and are doing to ensure the safety and care of our family member.

Jacqueline W, daughter of resident, April 2021, Silverpoint Court Residential Care Home

They go above and beyond showing love and care for the residents….

I am writing to praise the staff at Silverpoint Residential Care Home. They are amazing, they go above and beyond showing love and care for the residents. I was able to enter the Home to visit my mum and was impressed with the strict procedures that are in place. Well done for allowing relatives to enter the Home but with the strict procedures, still ensuring that loved ones are still being protected. Thank you to all Silverpoint staff – you still greeted me with a smile and a warm welcome even though you have worked so hard through this very hard time, ensuring the residents are cared for so highly.

Lynne H, daughter of resident, April 2021, Silverpoint Court Residential Care Home

I have no hesitation in recommending Silverpoint Court….

Mum has been in Silverpoint for three months and we are delighted in the obvious improvement in her wellbeing. Previously she was struggling with most everyday tasks, but now she receives assistance and everything that she needs. When we visit, under well-managed COVID restrictions, she is so much happier than she has been for a long time. All the members of staff and management that we have spoken to have been so helpful and cheerful, and the Home always seems such a happy place. I have no hesitation in recommending Silverpoint Court as a Care Home for your loved one.

Leslie R, son of resident, January 2021, Silverpoint Court Residential Care Home

She’s organised a Zoom meeting with my grandma every Tuesday…

I just wanted to get in touch to let you know what a great job Julie has been doing. My grandmother was moved to Silverpoint following multiple hospital stays; having not been able to see or even speak to her for many weeks I was very worried about her welfare. Julie has been amazing and has really put my mind at rest. She's organised a Zoom meeting with my grandma every Tuesday, no matter how busy she is. Initially she even made time to join us on the call which really helped grandma get the hang of it and also showed how good she is at interacting with my grandma. I can tell that she really does her best to make her feel settled and is always upbeat. It's given me great peace of mind to be able to have that visual contact every week and I'm very grateful for the effort Julie has put in.

N Thorpe, Granddaughter of resident, December 2020, Silverpoint Court Residential Care Home

You could not pick a better care home….

You could not pick a better care home. Staff are amazing and go above and beyond. The carers are loving, caring and treat my mum and everyone as if they were their own family members. Entertainment amazing, and nothing is too much trouble; so many activities every day from morning to evening – painting their nails, making them feel special, keeping relatives updated and filling visits to the best they can; thank you. The cleanliness of the home and laundry again spotless; always smells amazing. Kitchen staff are always helpful, will even serve your food to your loved one, if you want them to have something special.

Lynne H, daughter of resident, November 2020, Silverpoint Court Residential Care Home

Excellent management and staff….

As a life-long resident of Canvey Island, my aunt really didn't want to leave her home of over ninety years. When the time came for her to move to Silverpoint Court it was made much easier than expected by the excellent management and staff. Within a couple of weeks, she was smiling again and much happier than I've seen her in a long time. I have absolute confidence in leaving her in their care in these difficult times.

Barry L, nephew of resident, October 2020, Silverpoint Court Residential Care Home

Very happy with the service and care….

My mum has been in this Home for several years. I'm very happy with the service and care, and they are doing exceptionally well in the circumstances.

Davina E, daughter of resident, October 2020, Silverpoint Court Residential Care Home

Residents receive the utmost and appropriate care….

Silverpoint is located in a lovely area on Canvey Island and from the upstairs, you have views of the river, yacht club and boats. I have always found the staff and management hard working and very competent. Nothing seems to be too much trouble and, in my opinion, the residents receive the utmost and appropriate care. There is always a friendly atmosphere and the interaction between staff and residents is very professional. It is like a big family unit which is a positive reflection on the staff and management.

J W, daughter of resident, August 2020, Silverpoint Court Residential Care Home

All the staff at Silverpoint Court Care Home are amazing….

All the staff at Silverpoint Court Care Home are amazing and looked after my Dad for two and a half years. The Manager is great, as are all the seniors who are just lovely, amazing people, and every single carer there is second to none. We have become great friends with them all. My Dad loved them all so much and was very happy at Silverpoint. My Mum visited every day bless her, so also became a big part of her social life. I would highly recommend Silverpoint Court Care Home to anyone. The New Manager seems very lovely too. Big shout out to the Activities Coordinator, she is fab.

K B, daughter of resident, July 2020, Silverpoint Court Residential Care Home

The staff have hearts of gold….

My wonderful husband, who I miss so very dearly, was treated with love, respect and friendship. He was so very well looked after in Silverpoint – 100% of the time. The staff have hearts of gold and there was nothing that anyone of them would not do for him; in every respect, all of the time. He used to call it his other home! I spent many hours there with everyone, and I would not have any better caring team than the wonderful staff at Silverpoint. They all loved him, and he loved them all, so did I.

L T, wife of resident, July 2020, Silverpoint Court Residential Care Home

Dedication, commitment and selfless kindness….

Dear Carers. Thank you so much for your dedication, commitment and selfless kindness in caring for Silverpoint's elderly and valuable residents. May you all stay safe and well during this difficult time. Love to you all and your wonderful families.

E&L, April 2020, Silverpoint Court Residential Care Home

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