testimonials banner

Silverpoint Court Residential Care Home Testimonials

Call 01268 515 564| 29-31 Silverpoint Marine, Canvey Island, SS8 7TN

Dedication, commitment and selfless kindness….

Dear Carers. Thank you so much for your dedication, commitment and selfless kindness in caring for Silverpoint's elderly and valuable residents. May you all stay safe and well during this difficult time. Love to you all and your wonderful families.

E&L, April 2020, Silverpoint Court Residential Care Home

The kindness and care has been very good….

The kindness and care of the staff to my brother and myself has been very good, especially the actual carers.

D M, sister of resident, March 2020, Silverpoint Court Residential Care Home

They treat her with kindness and respect…

My mother is in the late stages of dementia and is bedbound. The staff give 24 hours care, turning her every 3 hours and feeding her, even out of meal times when required. They treat her with kindness and respect keeping her clean and comfortable at all times. Sad to say, mum is oblivious to the family and rarely knows we are there. She is unable therefore to take advantage of any activities that take place within the home. I cannot comment fully on anything outside of mum's room except when passing through as a visitor.

PS, daughter of resident, May 2019, Silverpoint Court Residential Care Home

The team of amazing carers go above and beyond their duties…

Now the lift is working, all I can say is what a difference in all aspects of Silverpoint. My dad is happy again as he can now access all areas of the home, moving around as he pleases independently. The team of amazing carers, as always, go above and beyond their duties making sure my dad's needs are always met. I look forward to seeing the home getting back to the homely place it once was décor wise.

LF, daughter of resident, March 2019, Silverpoint Court Residential Care Home.

So lovely to see our friend laughing…

Staff are very caring, friendly and understanding. Nothing is too much trouble. Always a welcome for visitors and open to discuss their resident's needs. So lovely to see our friend laughing.

GC, friend of resident, January 2018, Silverpoint Court Residential Care Home.

The care and help that my mum received whilst at Silverpoint was excellent…

The care and help that my mum received whilst at Silverpoint was excellent. The carers were attentive and always had her best interests at heart. There was a warm and welcoming atmosphere and I was always welcomed with a smile. Whenever they were worried, they would call the doctor or district nurse so I had absolute confidence in leaving her in their care.

LR, daughter of resident, January 2018, Silverpoint Court Residential Care Home.

Nothing is too much trouble…

Staff are very caring, friendly and understanding. Nothing is too much trouble. Always a welcome for visitors and open to discuss their resident's needs. So lovely to see our friend laughing.

GC, friend of resident, January 2018, Silverpoint Court Residential Care Home.

Silverpoint Court has been first class…

The quality of care given to my Mother since she has been resident at Silverpoint Court has been first class. I have, in the course of my work, visited many care homes and very few appear to show the same standards exhibited.

BC, son of resident, December 2017, Silverpoint Court Residential Care Home.

The staff are helpful and cheerful…

All areas are very clean and bright, the staff are helpful and cheerful and treat the residents with respect, food is of a high standard. Only criticism is that there are times when the staffing levels seem low.

DE,  son of resident, December 2017, Silverpoint Court Residential Care Home.

This home has a relaxed, homely feel to it…

This home has a relaxed, homely feel to it. Its staff are courteous, friendly and show a passion for what they do. They care for the residents under their charge. The residents always appear happy and well cared for. The staff arrange a host of activities during the year to engage the residents and have occasional outings. Events involving outside organisations and companies are sometimes held, such as retail clothing, which allows the residents the chance to still experience life beyond the boundaries of the home. Personal services are also catered for by visiting hairdressers, chiropodists, manicurists and the like. All in all, after 4 years of care, it is still a place that I would recommend.

ST, son of resident, December 2017, Silverpoint Court Residential Care Home.

Her birthday was made special by the staff which again was so lovely to see…

My mother has lived in this Home for 19 months. It began with six weeks respite care and moved into residential care. On admittance, there was a warm and sincere welcome and Mum was soon put at ease. Not an easy thing as she was suffering extreme panic attacks. She was unwell following a hip operation caused by a bad fall. She has a single room which is bright and clean and as she is bed-bound the staff pop in and out to give reassurance and cheery conversation. Her appetite improved and she appeared content and far less fearful. Although her health has worsened, she is 93, the wonderful staff continue to care for her as if she was their own mother. This for me is the greatest gift of all. Mum is always clean and tidy, has her nails painted, and feet are healthy and pampered. Her birthday was made special by the staff which again was so lovely to see. Me and my family are greeted with friendly overtures, which gives a feeling of family. There are never nasty odours!

PJ, daughter of resident, December 2017, Silverpoint Court Residential Care Home.

Silverpoint Court has been first class…

The quality of care given to my Mother since she has been resident at Silverpoint Court has been first class. I have, in the course of my work, visited many care homes and very few appear to show the same standards exhibited.

BC, son of resident, December 2017, Silverpoint Court Residential Care Home

The carers/manager/office staff, do an amazing job…

My mum became a resident on the 9th October 2017. In this short time, I have seen a drastic change for the positive. Mum could not walk without a frame, now no longer needed. Her appetite has increased which has had a good impact with being insulin dependent resulting in levels that were 120% to now 64%. The carers/manager/office staff, do an amazing job and as we know it's more for the loves of the attendees than financial gain.

CT, daughter of resident, Silverpoint Court Residential Care Home, December 2017.

The care at Silverpoint was very professional…

Silverpoint were very responsive to our request for a couple of weeks care for my father who was just discharged from hospital following a fall. The manager assessed my dad whilst in hospital in a rigorous but friendly manner and was very helpful about the uncertainty of a discharge date. The care at Silverpoint was very professional and knowledgeable and always performed in a dignified way as well as with a sense of humour and happy attitude. Overall, my dad's stay at Silverpoint was a relief both to him and his family.

ED, son of resident, November 2017, Silverpoint Court Residential Care Home.

They greet her affectionately…

My mother has been a resident at Silverpoint Court for a few years, she has Alzheimer's and by choice prefers her own company, so does not participate in the many activities and entertainment provided. She does, however, always have a smile for 'all' the staff who pass her during the course of the day, whilst carrying out their various duties. In return, they greet her affectionately both verbally and physically.

JW, daughter of resident, November 2017, Silverpoint Court Residential Care Home.

Staff were kind and considerate…

I found the home very friendly. Staff were kind and considerate. I will certainly come back next year, placement team permitting! My wife can go away and know that I am being looked after properly.

RL, resident (Respite), October 2017, Silverpoint Court Residential Care Home.

Care Homes in Kent

Care Homes in Surrey

Care Homes in Essex

Get in Touch

Request a Brochure

If you would like us to post a brochure to you, please click on the button below and complete the brochure request form.

Book a Visit

If you would like to arrange to visit any of our Care Home, please click on the button below and request a date and time

Career Enquiry

If you are interested in starting a career with Nellsar, please click below to contact our Human Resources department

Nellsar has 13 Care Homes throughout Kent, Surrey and Essex

Care Home in Bromley

Bromley Park Care Home
BROMLEY

Meyer House Care Home in Maidstone

Meyer House Care Home
DARTFORD

Sonya Lodge Care Home in Dartford

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home in Deal, Kent

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home Surrey

Princess Christian Care Home
SURREY

Silverpoint Court Residential
Care Home ESSEX

Bromley Park Care Home
BROMLEY

Meyer House Care Home
DARTFORD

Sonya Lodge Residential
Care Home DARTFORD

The Old Downs Care Home in Dartford

The Old Downs Residential
Care Home DARTFORD

St Winifreds Care Home
DEAL

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential
Care Home MAIDSTONE

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential
Care Home SITTINGBOURNE

Abbotsleigh Care Home Staplehurst Kent

Abbotsleigh Care Home
STAPLEHURST

Bromley Park Care Home
BROMLEY

Care Home in Bromley

Meyer House Care Home
DARTFORD

Sonya Lodge Residential Care Home
DARTFORD

The Old Downs Residential Care Home
DARTFORD

St Winifreds Care Home
DEAL
St Winifreds Care Home in Deal Kent

Loose Valley Care Home
MAIDSTONE

Lukestone Care Home
MAIDSTONE

Lulworth House Residential Care Home
MAIDSTONE

Lulworth House Care Home in Maidstone

Hengist Field Care Home
SITTINGBOURNE

Woodstock Residential Care Home
SITTINGBOURNE

Abbotsleigh Care Home
STAPLEHURST

Princess Christian Care Home
WOKING

Silverpoint Court Residential Care Home
CANVEY ISLAND