Testimonials

"We are proud of the service we deliver and appreciate the lovely comments that come from residents and relatives. They are a motivating reflection of the hard work undertaken by our very special team".

The staff at Abbotsleigh are outstanding...

My Mum has been a resident at Abbotsleigh Care Centre for almost two years. My mum has very challenging behaviour at times due to her dementia. The staff at Abbotsleigh are outstanding, very caring and patient, not only to my Mum but to all residents. All of the carers and nurses show so much affection and care its so nice to watch, nothing is too much trouble and there is always a smile no matter how difficult the situation gets. I would highly recommend Abbotsleigh. The home is always very clean and my Mum is always looking and dressed just how she would love to be. I still play a role in my Mum's care but when I go home I know that my Mum will be very well cared for in my absence.
 
KW, son of resident, December 2017, Abbotsleigh Care Home.
Abbotsleigh Care Home testimonials

Thank you to everyone involved!..

Most impressive – staff; care standards; activities programme; welcoming, loving atmosphere. Going the extra mile, e.g. special chair so my mother can go downstairs and join in activities - delighted to hear she's had fun playing with a red balloon! We hear of those who “dump” their elderly loved ones. But I'm satisfied my mother's in safe hands, and benefits from professional levels of care and understanding that, as a layperson, I can't provide myself - would never have occurred to me to give her a red balloon to play with! We also hear care is expensive - but worth every penny, I think. Your staff work round the clock - unsocial hours, weekends, holiday periods. Work that's physically demanding; and emotionally exhausting in that you must become very fond of people who you know are drawing towards the ends of their lives. I can see you all really appreciate what an intelligent, wonderful, extraordinary person my mother is, and that she is flourishing. Thank you to everyone involved!
 
JS, daughter of resident, November 2017, Bromley Park Care Home.
Bromley Park Care Home testimonials

I'm so grateful. A beautiful place...

This care home is run professionally by kind, caring and understanding management and staff, having experienced dreadful care, this care home is at the other end of the spectrum. Staff treat visitors as well as residents with respect. They speak, explain things, and nothing is too much trouble. My mother is having top care. I'm so grateful. A beautiful place.
 
TS, daughter of resident, December 2017, Hengist Field Care Home.
Hengist Field Care Home testimonials

She was well cared for, respected and treated with dignity...

Our late mother had lived at the home for over a year and in all that time she was well cared for, respected and treated with dignity. End of life care was amazing and supportive of our mum's needs and the carers looked after us as a family also.
 
KW, daughter of resident, November 2017, Loose Valley Care Home.
Loose Valley Care Home testimonials

We felt the staff were a credit to the facility...

As the son of a resident, my brother and I felt that the level of care and genuine concern for his well-being was the best we could expect.
There were several initiatives worthy of note. He had very limited sight and mobility and could not talk coherently. Lukestone Care Centre utilised massage, reiki, reflexology and physiotherapy and provided tactile objects. To our knowledge, none of these treatments were applied in his previous home.
The staff were friendly, approachable and diligent, and we never had cause for concern over his wellbeing when we were not in attendance. Our father's welfare was of the utmost importance to us, and the decision for his move to Lukestone Care Centre, was not taken lightly, yet we were very satisfied with the outcome and would have no hesitation in recommending any family in the same situation, to follow the same path.
We felt the staff were a credit to the facility and they have proved to be more than capable with the management that is currently in place.
 
DO, son of resident, December 2017, Lukestone Care Home.
Lukestone Care Home testimonials

I never cease to be impressed by the patience and dedication shown by the carers...

My experience of Lulworth House has always been good and it has even got better over the years. At this time, the management and staff are excellent. I never cease to be impressed by the patience and dedication shown by the carers of the residents, sometimes in very demanding situations as the carers seem to remain, long term, which in itself is a good recommendation.
 
YS, wife of resident, August 2017, Lulworth House Residential Care Home.
Lulworth House Residential Care Home testimonials

The staff are very friendly and helpful...

My brother has been at Meyer House for 6 months and he has loved every minute of living here. The staff are very friendly and helpful. He looks so much better in his appearance and so much happier in himself than he has been for a few years, this is due to the care and meals he is eating.
 
MB sister of resident, September 2017, Meyer House Care Home.
Meyer House Care Home testimonials

The staff at Princess Christian Care Centre are fantastic...

The staff at Princess Christian Care Centre are fantastic, very caring and attentive. The home was always clean and welcoming. The staff that were on duty when my mum passed away were amazing and supportive. However, my only negative comment would be no aftercare or support offered.
 
SH, daughter of resident, December 2017, Princess Christian Care Home.
Princess Christian Care Home testimonials

The care at Silverpoint was very professional...

Silverpoint were very responsive to our request for a couple of weeks care for my father who was just discharged from hospital following a fall. The manager assessed my dad whilst in hospital in a rigorous but friendly manner and was very helpful about the uncertainty of a discharge date. The care at Silverpoint was very professional and knowledgeable and always performed in a dignified way as well as with a sense of humour and happy attitude. Overall, my dad's stay at Silverpoint was a relief both to him and his family.
 
ED, son of resident, November 2017, Silverpoint Court Residential Care Home.
Silverpoint Court Residential Care Home testimonials

Staff seem caring and helpful...

Pleased with the care so far. Any medical issues/medication changes have always been followed up with a phone call to us. Initial issue with laundry, but this seems to have been sorted. Food allergy (coeliac) was understood and dealt with quickly. Staff seem caring and helpful.
 
KH, son of resident, November 2017, Sonya Lodge Residential Care Home.
Sonya Lodge Residential Care Home testimonials

Always show compassion...

Friendly professional staff. Always show compassion and approachable to discuss any worry.
 
RS, son of resident, September 2017, St Winifreds Care Home.
St Winifreds Care Home testimonials

The staff were very, very pleasant...

If I had to go into care I would go there again to The Old Downs. The food was good. The staff were very, very pleasant. I have no complaints. The room with a view was absolutely perfect. It was all better than expected. Next time I'd like brown bread, please.
 
AH, resident, September 2017, The Old Downs Residential Care Home.
The Old Downs Residential Care Home testimonials

Thank you to the manager and all the staff...

My mum currently receives a daycare service from Woodstock since January 2016. I find the manager and staff kind, friendly and helpful. I also know she is well cared for and safe in a clean and pleasant environment. She herself speaks very highly of the staff and always enjoys her time spent there. There would appear to be a variety of games and activities on a daily basis, which stimulates her. In the future when mum needs full-time care, I would have no doubt Woodstock would be most suitable for her. Thank you to the manager and all the staff.
 
CJ, daughter of resident, August 2017, Woodstock Residential Care Home.
Woodstock Residential Care Home testimonials