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Woodstock Residential Care Home Testimonials

Call 01795 420 202 | 80 Woodstock Road, Sittingbourne, ME10 4HN

Dad is happy and settled, and I couldn’t be happier….

I can't recommend Woodstock highly enough. The care and support that Dad has received since he's been here, is second to none. I was really worried when Dad first came, but my fears were soon put to rest by the amazing staff. Dad is happy and settled, and I couldn't be happier.

RW, daughter of resident, June 2020, Woodstock Residential Care Home

Just want to say a huge thank you….

Just want to say a huge thank you to you all for looking after mum and all the other residents at Woodstock. It is hugely appreciated.

A, daughter of resident, June 2020, Woodstock Residential Care Home

Woodstock staff have kept us all informed….

All the family really appreciate everything you have done and are still doing to help our mum and family cope with the coronavirus outbreak. The fact that we are able to Skype and talk to our mum made a lot of difference. It was very emotional and reassuring at the same time. Woodstock staff have kept us all informed and we really couldn’t have asked for more than that. Without all your hard work and commitment it would have been a lot harder for everyone. THANK YOU VERY MUCH!

R and family, June 2020, Woodstock Residential Care Home

My mum would be lost without you all….

We all appreciate everything that you all do and my mum would be lost without you all. Keep the good work going!

S family, June 2020, Woodstock Residential Care Home

Thank you all for making his life and ours happier….

D moved into Woodstock just before lockdown so we didn’t have long to get to know everyone there. All I can say is he is happy and well cared for. I can only imagine how busy and stressful this has been, but when I have phoned to see how he is I never feel I am being a nuisance. As a family we have no worries about D's welfare and thank you all for making his life and ours happier.

KS, relative of resident, June 2020, Woodstock Residential Care Home

You allow me to have a normal life, run a business and sleep at night….

Hello to all the Woodstock Angels. As I’ve said many times – thank you a million times for all you do for mum and all the residents. It’s a tough time for all of us during this awful pandemic. Knowing how hard you are working to keep the residents safe is a huge comfort for all us relatives. You are not just mum's Carers – you are her surrogate family and I am so grateful for your amazing dedication in all you do. It means that I know mum is as safe as possible as well as loved and cared for by a very special team. Management, Maintenance, Carers, Cooks and Cleaners and everyone else who contributes to a Wonderful Woodstock Team – a million thank yous. You allow me to have a normal life, run a business and sleep at night! All much harder before you came into mum's life and mine. I love and cherish you all every day. Keep up the great work.

KW, son of resident, June 2020, Woodstock Residential Care Home

They are patient and treat her with dignity….

We knew that Woodstock was the right place as soon as she arrived. It wasn't just because there were lots of activities, or plenty of singing and dancing. The staff (every member of staff) care about mum, have time for mum and respect her. Quite frankly they do a better job than we could. They are patient, allow her to make as many choices as possible for herself and treat her with dignity. We know that she can't see her grandchildren or go out for walks which can make her upset. However, they have done their best to distract her in very unusual circumstances. During this coronavirus pandemic they have worked extremely hard and at risk to themselves. Yet they have still given that level of care to mum, as well as being patient and understanding with her family. So - thank you.

KF, daughter of resident, June 2020, Woodstock Residential Care Home

All the staff are very attentive….

All the staff are very attentive and senior staff are very accommodating. The home is very well run.

JB, husband of resident, June 2020, Woodstock Residential Care Home

It is an excellent place….

My mum has been here a year today and I looked at several homes before I chose this one and it is an excellent place. The staff are very kind and always eager to help, there is always something for my mum to do. My mum is very happy being here and I am pleased that she is. The food is of excellent quality and I have tried the food so I do know. I have always been kept informed of anything that is going on in the care home. Any concerns I have over my mum have always been dealt with in a professional but kind and helpful way and this is a very difficult time.

CS, daughter of resident, May 2020, Woodstock Residential Care Home

Impressed with every aspect of her care….

My whole family have complete faith in Woodstock. After my grandmother moved in during Dec 2019, we have been 100% impressed with every aspect of her care. The public rooms are always spotless, as is my grandmother's bedroom. The staff go out of their way to entertain and accommodate her needs and interests. The food, snacks and drinks seem to flow freely and are of a high quality. It feels like we are leaving her with family and we are truly thankful for all they do.

KH, granddaughter of resident, May 2020, Woodstock Residential Care Home

The staff are very friendly, helpful and go out of their way to help….

Mother is very comfortable and happy here, which is my main concern. The staff are very friendly, helpful and go out of their way to help if you have any questions. Family and friends always welcome to visit and participate in activities with the residents.

SF, daughter of resident, May 2020, Woodstock Residential Care Home

Woodstock have gone over and above my expectations….

My father-in-law moved into Woodstock about three weeks before COVID-19 lockdown. The staff have been in contact weekly by email/phone updating me with events and images of him. They arranged for me to speak with him and he sounded happy and content. Most important things to him are food, comfort and having someone around if he needs them. Woodstock have gone over and above my expectations and I would highly recommend anyone considering moving an elderly relative into a home to visit Woodstock.

KS, daughter-in-law of resident, May 2020, Woodstock Residential Care Home

We are so grateful to you and all your staff….

Thank you for your email that is truly great news when you see and hear what has happened in many care homes in the UK. I have taken the liberty of passing on your email to my close family who are all so grateful to you and all your staff for taking great care of Patsy their mother. It is of great comfort to them to know she is being so well cared for. Please thank all of your staff on our behalf, I for one am looking forward to the day when I can visit the home and see her in the flesh and water her plants as I use to do daily. Tell your activity staff to keep the pictures coming.

RW, May 2020, Woodstock Residential Care Home

Our dear loved ones are so privileged to have all your love….

A massive thank you to you and all your wonderful staff for a brilliant job so far. It’s a real credit to all of your hard work and dedication which I know has tested your procedures, your stamina and your mental wellbeing, often your limits. Our dear loved ones are so privileged to have all your love, care and ongoing commitment to keep them safe and happy. Thinking of mum - smiling with her dollies blissfully unaware of these testing times reminds me of what a great choice I made to send her into such a special place. Thank you all so very much - love, strength and best wishes to you all. See you soon.

KW, May 2020, Woodstock Residential Care Home

You and your team have done a magnificent job….

You and your team have done a magnificent job of keeping all the residents safe. No words can express the relief and happiness reading your email. I know it’s a lot to ask, but if my mother Betty could attend the VE Day celebrations that would really give her a boost. I remember being at Woodstock last year and mum really enjoyed singing along. I appreciate mum's mobility is poor so it could cause a problem for the staff. Our family would like to show our appreciation by way of a gift for staff so if you have any suggestions that would be great. Keep up the good work and thank you all.

RH, May 2020, Woodstock Residential Care Home

Very pleased overall….

Very pleased overall.

M R, husband of resident, March 2020, Woodstock Residential Care Home

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