Woodstock Residential Care Home Testimonials

Woodstock certainly puts the Home into care home. The buildings have a real homely feel and the staff are so friendly and welcoming. We looked at other facilities before deciding on Woodstock but some were so cold and clinical. It is quite daunting to have to pick a care home for your parent but the staff at Woodstock were wonderful, giving us help and pointers, as we moved through the process. Mum has only been there a short while but she is joining in the activities and the change in her is amazing. She is happy and smiling and doing things that we never thought that she would ever do again. The staff always seem to go that extra mile to ensure Mum enjoys every day at the home. We can’t thank everyone at Woodstock enough and we are happy in the knowledge that we made the right choice.

AP, son of resident, May 2019, Woodstock Residential Care Home

My mum went into Woodstock Residential Care Centre as an emergency and from the very first contact with the home they have been reassuring and caring to my mum, dad and myself. Staff are welcoming and friendly, giving the home a positive vibe. The residents are treated with respect. The rooms are all clean and tidy. When you go to Woodstock you become part of the family. Lovely, lovely home.

SB, daughter of resident, January 2018, Woodstock Residential Care Home.

Woodstock is a beautifully run care home, most friendly and welcoming. The staff are highly professional and most caring, treating residents with respect and caring for them as individuals according to their various needs. There is such a happy atmosphere and just looking at the residents shows just how much they are cared for and respected. Visitors are always made to feel most welcome and the whole place presents as a home in the nicest possible sense. Within days of my father-in-law becoming a resident, his demeanour and appearance improved considerably and his happiness and contentment is so evident thanks to the excellent care he now receives. The contact made with relatives and the providing of information as necessary is also excellent.

JG, son-in-law of resident, December 2018, Woodstock Residential Care Home.

My mum has only been in Woodstock for 3 months, in that period of time I have found Woodstock staff exceptional in their handling of any queries or concerns I have had, they understood our apprehensions with the new way of life for mum and the family. I have seen how very considerate and caring they are towards all the residents, I know my mum is safe. I did visit a few homes before choosing Woodstock but I did not like their clinical vinyl floors and lack of homely feeling. I chose Woodstock because the building is a 'proper' home, it is warm and welcoming with the décor and clean without having a clinical (hospital) feel. Right choice.

CC, daughter of resident, August 2018, Woodstock Residential Care Home.

The staff at Woodstock are all very welcoming and friendly. They treat all the residents with dignity, respect and genuine affection. My mum settled in on day one – something I would never have believed unless I had seen it. Mum calls it ‘her home’ as if she’s always been there. It’s amazing how many activity days there are, with families and friends always made welcome. For the very first time in years, I have been able to relax when I’m not with mum knowing that she’s getting the best possible care available

KW, son of resident, May 2018, Woodstock Residential Care Home.

Whenever I visit Woodstock, I am welcomed at the door by a smiling member of staff, whether that is a senior member of staff, general helper or cleaner. The staff are easy to approach, always listen to any concerns and are happy to help even in difficult circumstances. I feel my mother is being looked after well and seems as happy as a 97-year-old with problems associated with old age may expect to be.

WH, daughter of resident, March 2018, Woodstock Residential Care Home.

We find the care home to be well managed, clean and tidy with plenty of activities for the residents to keep their minds active. The staff are always helpful to families visiting, and courteous to residents respecting their personal needs. The overall care in the home is extremely good, it takes time for residents to adapt to their new environment and to the staff, both seem patient and respectful of each others situations. Additional facilities for hair, nails etc are welcomed by residents.

JR, son of resident, December 2017, Woodstock Residential Care Home.

My mother received exceptional care. She was given choices in her diet and activities. All her needs have been met by pleasant caring staff. My mother went in for respite care but has chosen to stay as she enjoys her life at Woodstock Residential Care Centre.

JH, daughter of resident, January 2018, Woodstock Residential Care Home.

My mum currently receives a daycare service from Woodstock since January 2016. I find the manager and staff kind, friendly and helpful. I also know she is well cared for and safe in a clean and pleasant environment. She herself speaks very highly of the staff and always enjoys her time spent there. There would appear to be a variety of games and activities on a daily basis, which stimulates her. In the future when mum needs full-time care, I would have no doubt Woodstock would be most suitable for her. Thank you to the manager and all the staff.

CJ, daughter of resident, August 2017, Woodstock Residential Care Home.

My mother has been a resident at Woodstock for just over a month now and has settled in very well. Her room is lovely and she is happy in her new home. Her room is always clean and tidy and mum always appears well cared for. She has been able to visit the on-site hairdresser and staff have painted her nails. There are lots of activities on offer and mum is always given the opportunity to participate. The staff are always calm and respectful, treating everyone with the dignity they deserve.

MR, daughter of resident, August 2017, Woodstock Residential Care Home.

Very happy with the care that my mother receives from the care home and staff and very happy with the care home in general very clean and all round facilities.

CH, daughter of resident, July 2017, Woodstock Residential Care Home.

Have been very satisfied with every aspect of care received. A pleasant place to be in later life. Thanks very much.

VW, daughter of resident, July 2017, Woodstock Residential Care Home.

My mum has been in Woodstock since December 2016. She seems to have settled in well. She is a lot calmer and I feel she is safe so I don't have to worry. The staff are friendly and look after the residents well. It is a very bright and spacious home and has many activities for residents to join in.

JS, daughter of resident, July 2017, Woodstock Residential Care Home.

The home was very welcoming on first contact. When we visited it seemed well organised and managed. The room my mother was offered is lovely and the facilities are excellent. The staff are extremely pleasant and well trained. I feel very confident that my mother is getting high quality care.

GH, son of resident, June 2017, Woodstock Residential Care Home.

My mother has been a resident at Woodstock for several months and has been very happy. The staff are very friendly and call everyone by name. Thank you.

JB, daughter of resident, June 2017, Woodstock Residential Care Home.

Amazing home. Fantastic staff, kind, caring and compassionate. Loved seeing them and interacting with all the residents. Nothing was too much trouble. When my friend had to go into a Nursing home the manager helped and supported me in finding one. Priceless care and support. Thank you, Woodstock Residential Care Centre, staff and management.

JA, friend of resident, May 2017, Woodstock Residential Care Home.

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