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Hengist Field Care Home Testimonials

Call 01795 473 880 | Pond Farm Road, Borden, Sittingbourne, ME9 8LS

Thank you wholeheartedly for your care of Mum…

Hello to all the staff, My dad has just forwarded me the email regarding the latest news COVID-19. I wanted to reassure you that as a family we fully support your policies this matter and want to thank you wholeheartedly for your care of Mum. It’s such a difficult time for everyone, but we are worried for all the residents and wonderful staff and wish you all good health. Thank you, we think you’re amazing. Best wishes.

AA, April 2020, Hengist Field Care Home

The staff are very approachable and nothing is too much trouble….

My father has been a resident of Hengist Field Care Centre for over a year. He has been looked after extremely well and has told me that he loves living at Hengist. On a personal note, we feel that the staff are very approachable and nothing is too much trouble, they are kind, caring and always ready to provide advise and comfort at times of need. We feel as a family very lucky to have been able to get my father a place there.

Sheree G, daughter of resident, March 2020, Hengist Field Care Home

Staff are attentive and patient….

Staff are attentive and patient with my wife who is chair bound. My wife is even-tempered and of a pleasant manner which staff seem to appreciate. She has been cared for at Bromley Park for some 5 years now and appears to be content.

A L, husband of resident, March 2020, Hengist Field Care Home

Caring and helpful….

Staff are caring and helpful.

H P, daughter of resident, March 2020, Hengist Field Care Home

Focused on the needs and welfare of residents….

Nice facility, some issues with plumbing but resolved and always updated by phone in a timely manner. Staff caring and focused on the needs and welfare of residents.

S M, son of resident, March 2020, Hengist Field Care Home

Staff are pleasant and helpful….

The is my second visit. Staff are pleasant, helpful and the home appears nice, bright and clean.

D S, daughter of resident, March 2020, Hengist Field Care Home

Everything has been perfect….

Cannot fault the care, everything has been perfect, the care and the food.

A A, daughter of resident, January 2020, Hengist Field Care Home

We can’t thank everyone enough for taking such good care of Dad….

Our Dad passed away in October at Hengist Field and couldn't have asked for better for him. He had been in another home in Sittingbourne where he had first-class care so we were concerned when he was moved. We didn't need to worry as he couldn't have been better looked after. The staff went above and beyond to make sure that he was treated with compassion and dignity. We can't thank everyone enough for taking such good care of Dad and would highly recommend Hengist Field.

Giff F, daughter of resident, November 2019, Hengist Field Care Home

Professional care with genuine warmth…

The care shown by the staff is excellent. Professional care with genuine warmth. This is excellent from the moment you step into the foyer from the receptionist to the cleaners, everyone is so professional. This is all to the benefit of my wife who feels happy and responds well to their care; should also mention the food is excellent. A difficult time made easier by a strong team. Thank you from the family.

J L, husband of resident, November 2019, Hengist Field Care Home

Very caring and supportive…

The staff are very caring and supportive, treating my dad with dignity and respect.

J L, daughter of resident, October 2019, Hengist Field Care Home

I love how well she is treated…

Everyone at Hengist Field is so friendly and helpful. My mum became a resident here in August, and as I live 300 miles away, it is not easy for me to visit. I have visited twice this month and am pleased and happy that my mum is taken care of to the highest standard. She is happy there and I love how well she is treated.

A A, daughter of resident, October 2019, Hengist Field Care Home

Hengist Field ticked all our boxes…

Hengist Field ticked all our boxes from the time we walked into the consideration of all staff. Everyone did their best to carer for the needs of residents. Probably the best praise came from visiting friends, who said: "I wish mum has been in a place like this".

J W, partner of resident, October 2019, Hengist Field Care Home

Mum is well cared for and safe…

I am always impressed with the cleanliness and care give to my mum. The staff in her unit are always extremely friendly. It's good to know that mum is well cared for and safe.

S D, daughter of resident, October 2019, Hengist Field Care Home

Well trained and supportive carers…

Mum has been a resident at Hengist Field for the last four and a half years. She has sadly deteriorated and now has Dementia, aged 93. She is well cared for by a team, of well trained and supportive carers. She has a lovely naturally lit room with a nice lookout. The home is currently undergoing some cosmetic changes, making it a nicer place for the residents to live and call home. The staff are also very supportive of their relatives and are happy to discuss any concerns or issues.

J A, daughter of resident, October 2019, Hengist Field Care Home

Such respect, dignity and genuine compassion…

Our Dad was in Hengist Field for the last three weeks of his life. Although Hengist was not our first choice, we are just so glad that he went there. The care and kindness he received was outstanding. Every member of staff that we came into contact with treated him with such respect, dignity and genuine compassion. When we had to leave him at the end of our visits, it was a true comfort to know that he would be taken care of in this way. Similarly, the sympathy and consideration the family were shown, was deeply appreciated – nothing was too much trouble, and any potential queries were pre-empted or dealt with immediately. At the end, all the staff enabled us to be with him, yet maintained dignified respect and gentle presence, supporting all of us through a significant and emotional time. It was obvious that they cared about Dad too. We would thoroughly recommend this facility.

Alison, daughter of resident, October 2019, Hengist Field Care Home

The staff were so friendly…

On my first occasion of visiting Hengist Field Care Centre, I found it really welcoming and extremely focused at meeting the needs of every resident. The staff were so friendly and it was obvious they were dedicated to their care of the residents and their needs. Everywhere looked spotless and the decor had been so carefully executed, the grounds were beautiful and a tranquil place for all.

AR, friend of resident, August 2019, Hengist Field Care Home

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