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Hengist Field Care Home Testimonials

Call 01795 473 880 | Pond Farm Road, Borden, Sittingbourne, ME9 8LS

The care was exceptional….

My friend received excellent care throughout his stay at Hengist Field Care Centre. Any slight concerns we had were very quickly addressed. During my friend's last days, the care was exceptional and I was also impressed by how the staff had all become his friends. The staff looked after us too, especially during my friend's last days.

Kenneth P, friend of resident, November 2021, Hengist Field Care Home

She has a lovely room and access to all amenities….

My friend of 31 years, was so active during her lower years – a prolific fundraiser for the Conservative Association and Mayor of Gravesend – so I was shocked when she developed Dementia and was taken to a care home. Her son lives in Spain so she has no family nearby. I visit her each month and have always found her well looked after in comfortable, clean surroundings. She has a lovely room and access to all amenities. The food looks attractive and well prepared, so I no longer worry about her.

Julie L, friend of resident, October 2021, Hengist Field Care Home

Staff took the trouble to get to know mum and her little ways….

My mother was a resident of Hengist Field for four years up until September when she sadly passed away. The staff on duty that particular day were absolutely excellent. I was very mindful that staff members spent more time with mum than we could do, particularly over the last two years. I know many of them became very attached to mum and to her would have been just as much a part of her family as we were. In particular, I was more than satisfied that during her four years at Hengist Field, mum was very well cared for and received the best care possible. I know that your staff took the trouble to get to know mum and her little ways, which meant a great deal to us as a family. It was particularly important to us during the lockdown when visiting was restricted. While busy, your staff always took the trouble to let us know how mum had been. Over the years there have been a number of staff members dedicated to the care of mum, and I would like to thank every one of them.

John D, son of resident, October 2021, Hengist Field Care Home

I cannot praise them enough….

During my relative's time in the Home, she has been cared for, nursed and generally been extremely well looked after. Both the carers and nursing staff look after my relative with care, consideration and the utmost respect. I cannot praise them enough. My relative is in pain continuously and whilst moving her to wash, change dressings or pads the staff are careful to try and minimise any unnecessary movement to help alleviate any pain.

Leonard C, husband of resident, October 2021, Hengist Field Care Home

Dignity and respect not only for my wife, but me also….

My wife has been at Hengist Field for the past nine years. During this time I have had every confidence in the care given. My feeling for the staff during the past months is one of extreme admiration. Dignity and respect not only for my wife, but me also.

George N, husband of resident, October 2021, Hengist Field Care Home

Lovely helpful receptionist and caring team….

I came to Hengist Field for my husband's birthday today. I was met by the lovely helpful receptionist and the caring team. We had a pleasant birthday visit which made the day special, also with a beautiful cake.

J L, wife of resident, May 2021, Hengist Field Care Home

We had a lovely cake made by the Home for dad’s birthday….

When visiting the Home I was met by a lovely lady on reception, she was very helpful and accommodating. I was then met by two other carers who sat with me when visiting my dad, again very kind staff. We had a lovely cake made by the Home for dad's birthday which made the day, especially for my dad.

Leah P, daughter of resident, May 2021, Hengist Field Care Home

I have been told by friends this is the best care home in the area….

My husband came in at the end of December, and I have found all staff to be professional, friendly and accommodating. He seems quite happy and content. We will be even happier when Covid is over, and we can all be together. I have been told by friends this is the best care home in the area.

Josephine L, wife of resident, April 2021, Hengist Field Care Home

I have found the staff very friendly and accommodating….

My father came to Hengist Field Care Home with advanced Lewy Body Dementia. He received very good care in a very difficult situation. My mum came to visit my dad every day but it soon became apparent that she also needed some respite care, so came to stay at the Home for a short time, enjoying being nearer my dad. After my father passed away sometime later, it was my mum's decision to remain at Hengist Field having made many friends and being so well looked after. From my experience, I have found the staff very friendly and accommodating, the Home is clean and with good amenities and activities (pre-Covid). During this difficult time, the Home has been very helpful in providing Skype video calls between myself and my mum, uploading pictures to interactiveMe and facilitating in-person visits when restrictions were lifted.

David F, son of resident, April 2021, Hengist Field Care Home

The visit was conducted in a very professional but welcoming manner….

Many thanks for the opportunity to visit today. The visit was conducted in a very professional but welcoming manner which put me at ease. It was reassuring to see at first hand how well the staff were managing the current situation and care. Again many thanks and take care of yourselves.

GN, November 2020, Hengist Field Care Home

Thank you wholeheartedly for your care of Mum…

Hello to all the staff, My dad has just forwarded me the email regarding the latest news COVID-19. I wanted to reassure you that as a family we fully support your policies this matter and want to thank you wholeheartedly for your care of Mum. It’s such a difficult time for everyone, but we are worried for all the residents and wonderful staff and wish you all good health. Thank you, we think you’re amazing. Best wishes.

AA, April 2020, Hengist Field Care Home

The staff are very approachable and nothing is too much trouble….

My father has been a resident of Hengist Field Care Centre for over a year. He has been looked after extremely well and has told me that he loves living at Hengist. On a personal note, we feel that the staff are very approachable and nothing is too much trouble, they are kind, caring and always ready to provide advise and comfort at times of need. We feel as a family very lucky to have been able to get my father a place there.

Sheree G, daughter of resident, March 2020, Hengist Field Care Home

Staff are attentive and patient….

Staff are attentive and patient with my wife who is chair bound. My wife is even-tempered and of a pleasant manner which staff seem to appreciate. She has been cared for at Bromley Park for some 5 years now and appears to be content.

A L, husband of resident, March 2020, Hengist Field Care Home

Caring and helpful….

Staff are caring and helpful.

H P, daughter of resident, March 2020, Hengist Field Care Home

Focused on the needs and welfare of residents….

Nice facility, some issues with plumbing but resolved and always updated by phone in a timely manner. Staff caring and focused on the needs and welfare of residents.

S M, son of resident, March 2020, Hengist Field Care Home

Staff are pleasant and helpful….

The is my second visit. Staff are pleasant, helpful and the home appears nice, bright and clean.

D S, daughter of resident, March 2020, Hengist Field Care Home

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