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Hengist Field Care Home Testimonials

Call 01795 473 880 | Pond Farm Road, Borden, Sittingbourne, ME9 8LS

We can’t thank everyone enough for taking such good care of Dad….

Our Dad passed away in October at Hengist Field and couldn't have asked for better for him. He had been in another home in Sittingbourne where he had first-class care so we were concerned when he was moved. We didn't need to worry as he couldn't have been better looked after. The staff went above and beyond to make sure that he was treated with compassion and dignity. We can't thank everyone enough for taking such good care of Dad and would highly recommend Hengist Field.

Giff F, daughter of resident, November 2019, Hengist Field Care Home

Professional care with genuine warmth…

The care shown by the staff is excellent. Professional care with genuine warmth. This is excellent from the moment you step into the foyer from the receptionist to the cleaners, everyone is so professional. This is all to the benefit of my wife who feels happy and responds well to their care; should also mention the food is excellent. A difficult time made easier by a strong team. Thank you from the family.

J L, husband of resident, November 2019, Hengist Field Care Home

Very caring and supportive…

The staff are very caring and supportive, treating my dad with dignity and respect.

J L, daughter of resident, October 2019, Hengist Field Care Home

I love how well she is treated…

Everyone at Hengist Field is so friendly and helpful. My mum became a resident here in August, and as I live 300 miles away, it is not easy for me to visit. I have visited twice this month and am pleased and happy that my mum is taken care of to the highest standard. She is happy there and I love how well she is treated.

A A, daughter of resident, October 2019, Hengist Field Care Home

Hengist Field ticked all our boxes…

Hengist Field ticked all our boxes from the time we walked into the consideration of all staff. Everyone did their best to carer for the needs of residents. Probably the best praise came from visiting friends, who said: "I wish mum has been in a place like this".

J W, partner of resident, October 2019, Hengist Field Care Home

Mum is well cared for and safe…

I am always impressed with the cleanliness and care give to my mum. The staff in her unit are always extremely friendly. It's good to know that mum is well cared for and safe.

S D, daughter of resident, October 2019, Hengist Field Care Home

Well trained and supportive carers…

Mum has been a resident at Hengist Field for the last four and a half years. She has sadly deteriorated and now has Dementia, aged 93. She is well cared for by a team, of well trained and supportive carers. She has a lovely naturally lit room with a nice lookout. The home is currently undergoing some cosmetic changes, making it a nicer place for the residents to live and call home. The staff are also very supportive of their relatives and are happy to discuss any concerns or issues.

J A, daughter of resident, October 2019, Hengist Field Care Home

Such respect, dignity and genuine compassion…

Our Dad was in Hengist Field for the last three weeks of his life. Although Hengist was not our first choice, we are just so glad that he went there. The care and kindness he received was outstanding. Every member of staff that we came into contact with treated him with such respect, dignity and genuine compassion. When we had to leave him at the end of our visits, it was a true comfort to know that he would be taken care of in this way. Similarly, the sympathy and consideration the family were shown, was deeply appreciated – nothing was too much trouble, and any potential queries were pre-empted or dealt with immediately. At the end, all the staff enabled us to be with him, yet maintained dignified respect and gentle presence, supporting all of us through a significant and emotional time. It was obvious that they cared about Dad too. We would thoroughly recommend this facility.

Alison, daughter of resident, October 2019, Hengist Field Care Home

The staff were so friendly…

On my first occasion of visiting Hengist Field Care Centre, I found it really welcoming and extremely focused at meeting the needs of every resident. The staff were so friendly and it was obvious they were dedicated to their care of the residents and their needs. Everywhere looked spotless and the decor had been so carefully executed, the grounds were beautiful and a tranquil place for all.

AR, friend of resident, August 2019, Hengist Field Care Home

The treatment from all the staff has been excellent…

My partner was brought form the Hospice eleven days ago. The treatment from all the staff has been excellent. There have been small settling in things that have been resolved as the staff got to know my partner's needs. She has got to like the nursing home in a shorter period than I expected. Thank you to all the staff and keep up the good work.

JW, partner of resident, August 2019, Hengist Field Care Home

She is happy and well cared for…

My Mum has wonderful care here. She is happy and well cared for. I would like her to do more activities but understand she may not choose to do so.

HM, daughter of resident, August 2019, Hengist Field Care Home

All the staff are amazing and I can’t thank them enough…

My mother has been a resident at Hengist Field for the past year. The care and attention she has received have been consistently high. She has gone through a period of rapid weight loss because of her refusal to eat most meals. Management and staff have worked together to ensure her meals have been appealing, nutritious and fortified. With gentle persuasion, persistence and encouragement she is now back on track and improving her weight gain. All the staff are amazing and I can't thank them enough.

GW, daughter of resident, August 2019, Hengist Field Care Home

They couldn’t have been kinder…

When mum entered Hengist Fields it was for end of life care. Their caring attitude and the gentle environment extended her life for many more precious months. The staff - friendly and available to answer questions, always with a ready smile and gentle touch. When mum's condition deteriorated they couldn't have been kinder and allowed her a dignified, calm and peaceful death surrounded by loved ones.

SH, daughter of resident, June 2019, Hengist Field Care Home

Mum has been treated with dignity and gentle care…

It was all quite rushed to arrange for mum to move in but all the staff were very supportive. It was not easy sorting our GP, but again the management team helped us through it. Mum has been treated with dignity and gentle care throughout.

DB, son of resident, June 2019, Hengist Field Care Home

So pleased with the excellent care my mum has received…

Nobody in the family has needed 24-hour care before, so we were all new to this and didn't really know what to expect. I have been so pleased with the excellent care my mum has received. Every one of the staff has been so kind and good to mum, and to the whole family - from the manager to the laundry staff. I am so very grateful to you all.

RB, son of resident, June 2019, Hengist Field Care Home

Mum has been treated with dignity and gentle care…

It was all quite rushed to arrange for mum to move in but all the staff were very supportive. It was not easy sorting our GP, but again the management team helped us through it. Mum has been treated with dignity and gentle care throughout.

DB, son of resident, June 2019, Hengist Field Care Home

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