Bromley Park Care Home Testimonials

Wonderful staff, who do go that extra mile, friendly and knowledgeable. My thanks to them for all the help they have given my family. Easy staff, who are easy to talk to, making the whole process user-friendly.

Dennis F, respite resident, May 2022, Bromley Park Care Home

Very hard to get a feel for the Home, because of Covid. Visiting in the visitor's room only. But the care my wife is getting is very good. She always looks clean and her hair is brushed. The only comment I would have, is the visiting room is very small. Overall, well done Bromley Park.

K N, husband of resident, March 2022, Bromley Park Care Home

My brother-in-law has been at this Home for just a year and I am very pleased with the way he is looked after. When he arrived, he didn't walk, but now he can walk with a frame and I also think he is very happy with all that goes on in the Home.

Janet H, sister-in-law of resident, February 2022, Bromley Park Care Home

The Home provides a very good level of care overall. The Care Assistants, Nurses and Managers are very understanding and considerate towards the residents and family members. Communication for bookings regarding visits is sometimes patchy and would benefit from an online booking system. The staff work very hard to maintain/improve residents' fitness and it would be nice if residents were taken out of the Home as restrictions are lifted, for their mental and physical well being.

Simon A, son of resident, February 2022, Bromley Park Care Home

As a family, we feel Bromley Park has been doing its best to keep residents safe and happy. The staff are pleasant. Our parent seems settled, considering her condition and we hope this continues. Overall, we know she is looked after. We all look forward to easier visiting, some time in the future.

Janet C, daughter-in-law of resident, February 2022, Bromley Park Care Home

Based on my experience, visits and contact with Bromley Park, staff have always been excellent and very helpful and my mother-in-law seems to be being cared for very well. But I have not been able to visit very often and can only base this on what I have seen on my one-hour limited visits. This is not the Home's fault, due to covid restrictions. Overall, very good so far.

Susan W, daughter-in-law of resident, February 2022, Bromley Park Care Home

When we visit our sister, she always looks nice. Her hair looks lovely. She is always happy, if she wasn't, she would let us know. She loves her food, looks forward to mealtimes. Tells us everyone's name. Her room is nice. The staff are very good. We are sorry we haven't been to visit for a while. Thanks for all you do for her.

Margaret T, sister of resident, February 2022, Bromley Park Care Home

Both doors of the entrance are secured with passwords. Covid tests are required before entry. Greeted with politeness and friendliness. The environment within is clean, tidy and spacious. Mother's appearance is clean. She is at ease with the staff and at times is joyful even in their presence. The temperature in the Home is never cold. We are always offered tea and biscuits etc. The staff always try to be helpful even given how demanding the environment is they work in. They have kept mum level.

Jeffrey R, son of resident, February 2022, Bromley Park Care Home

I find Bromley Park very well run. All the staff and management are very capable, friendly and helpful.

William R, husband of resident, February 2022, Bromley Park Care Home

As my dad has become frailer and needed greater support – the care at Bromley Park has been excellent! The staff are sensitive, kind and very patient. Most importantly the team make a real effort to keep dad entertained and enjoying life as far as he can. Thank you.

Craig M, son of resident, October 2021, Bromley Park Care Home

My wife has been a resident for over five years. Her condition has worsened but the Home has definitely cared for her. The Home handling of the Coronavirus pandemic has been exemplary. I have always found the staff approachable and amenable. Visiting arrangements have been well organised during the pandemic, those concerned have been efficient, considerate and helpful.

Alan L, husband of resident, October 2021, Bromley Park Care Home

I have the highest regard for the Managers and staff at Bromley Park. They are most friendly, kind, approachable and caring.

W R, husband of resident, July 2021, Bromley Park Care Home

From the moment we, my daughters and I stepped in through the front door we knew this was the place for my husband, their father. It was quiet and orderly but welcoming and was a care HOME. Within what felt like a few days he was at home, relaxed and comfortable and peaceful. We have not had cause to change our views. Thank you.

C H, daughter of resident, June 2021, Bromley Park Care Home

My stepmother was transferred to Bromley Park at short notice. My initial trepidation turned to relief as I have found the Home to be excellent and well run. Management staff are impressive – 'hands-on' and engaged with residents, staff and relatives. Nursing and care staff are always readily available and appear to genuinely wish to do their best for my relative, making her feel safe, looked after and personally cared about. Information regarding all aspects of care and management has been delivered with regularity, anticipating the concerns and impact felt during the period of 'Covid'. Since the restrictions have eased, I have visited my stepmother and was gratified to see how well she looked and how settled she seemed – a testimony to the efforts of all concerned.

R B, stepdaughter of resident, August 2020, Bromley Park Care Home

The foresight and quick thinking of the new Bromley Park management team kept all the residents safe during the pandemic. They dealt with the extreme challenges of recent weeks with professionalism and compassion. It was a huge relief to know my father was protected and receiving such good care. He always seems content and happy.

K W, daughter of resident, August 2020, Bromley Park Care Home

Lots of care and attention and friendliness was taken when I was very upset over not being able to see my mum on her birthday. I happily managed to sing Happy Birthday through a window. Made my day.

S B, daughter of resident, August 2020, Bromley Park Care Home