I have found the Home to be excellent and well run….
My stepmother was transferred to Bromley Park at short notice. My initial trepidation turned to relief as I have found the Home to be excellent and well run. Management staff are impressive – 'hands-on' and engaged with residents, staff and relatives. Nursing and care staff are always readily available and appear to genuinely wish to do their best for my relative, making her feel safe, looked after and personally cared about. Information regarding all aspects of care and management has been delivered with regularity, anticipating the concerns and impact felt during the period of 'Covid'. Since the restrictions have eased, I have visited my stepmother and was gratified to see how well she looked and how settled she seemed – a testimony to the efforts of all concerned.
R B, stepdaughter of resident, August 2020, Bromley Park Care Home