Sonya Lodge Residential Care Home Testimonials
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Sonya Lodge Residential Care Home Testimonials

Call 01322 289 768 | 10 High Road, Wilmington, Dartford, DA2 7EG

All the staff engage thoughtfully and respectfully with the residents….

Sonya Lodge has always provided excellent care for our mum. All the staff engage thoughtfully and respectfully with the residents. Varied entertainment is regularly provided, which often includes events for the rest of the family to attend too. Sonya Lodge is kept clean and tidy in both the shared areas and in our mum's room and ensuite.

Corrine R, daughter of resident, November 2022, Sonya Lodge Residential Care Home

The variety of activities is excellent….

Sonya Lodge has been a great home for mum. The team treat her with respect and courtesy and ensure that there is dignity at all times. They know her so well and understand when she is not coping well with her disease and know when she is having a good day and a not-so-good day. The variety of activities is excellent, including the trips and the excuse to celebrate an event always goes down well with the whole Home! Any reason to have a little party!

S S, daughter of resident, November 2022, Sonya Lodge Residential Care Home

Sonya Lodge is my mum’s home now and I cannot fault it….

My mum is very happy and so well cared for at Sonya Lodge. The staff are wonderful and nothing is too much trouble. The communication between the staff and my family is excellent, and someone is always there to listen or help if needed. Sonya Lodge is my mum's home now and I cannot fault it. When I visit with my brother, we can see the love and care everyone is given by all the staff, that includes everyone from the cleaners, catering, admin and carers.

Jackie B, daughter of resident, November 2022, Sonya Lodge Residential Care Home

A safe and warm environment with true carers….

A very fantastic care home! A safe and warm environment with true carers. My grandmother is being well taken care of. I can't thank the staff at Sonya Lodge enough for their kind and empathetic attitude towards every resident. Please continue your best work.

Nitty V, granddaughter of resident, September 2022, Sonya Lodge Residential Care Home

Mum loves her room and the lovely garden and tea room….

It took a while for mum to settle in at Sonya Lodge Residential Care Home but the staff were so patient and caring with her, making changes dependent on her needs to make her feel like she belonged. I am always informed if mum needs anything, and I am kept up to date via photos on interactiveMe of all activities and trips out that mum takes part in. The staff are always very approachable and easy to talk to. Mum loves her room and the lovely garden and tea room there and is always happy when I go to visit her – she couldn’t be better cared for.

Lorraine N, daughter of resident, June 2022, Sonya Lodge Residential Care Home

Carers appear to be very attentive and are always available on the phone….

Carers appear to be very attentive and are always available on the phone. They have a good rapport with my dad. We are looking forward to seeing him in the garden now that Covid is not so much of an issue and the weather is improving. He appears to be very content.

Judith R, daughter of resident, May 2022, Sonya Lodge Residential Care Home

Staff are brilliant….

Mum is being well looked after. The staff are brilliant. Thank you.

Ray T, son of resident, March 2022, Sonya Lodge Residential Care Home

They treat our mum with love, affection and respect….

After years of being cared for by our dad, mum was eventually transferred to Sonya Lodge in November 2020. Although this was a very distressing time for us, whilst also having to deal with Covid-19 and the strict rules, all the staff at Sonya Lodge were fantastic. They settled mum in with lots of care and attention. Since day one, nothing has been too much bother for them. They treat our mum with love, affection and respect. There is always a lovely atmosphere in the Home, and we cannot fault it in any way. Thank you.

Claire S, daughter of resident, March 2022, Sonya Lodge Residential Care Home

There are always plenty of activities and events, which offer stimulation and excitement….

The staff at Sonya Lodge are amazing. They make mum's time at the Home the best it can be. They all take time to know her, and every time we visit or call, we are always treated with respect and care. Staff turnover is very low, and that is important to us, and I'm sure the residents. There are always plenty of activities and events, which offer stimulation and excitement. Communication between the home and ourselves is excellent – the fact they will share information and provide pictures really means a lot. We can't thank you enough for making mum's time at the home the best we could have wished for.

Mark P, son of resident, January 2022, Sonya Lodge Residential Care Home

There is a nice friendly atmosphere at the Home….

When visiting mum on a regular basis, I have always found the staff very welcoming and friendly, especially during difficult times. Mum always looks clean, tidy and happy. There is a nice friendly atmosphere at the Home and always something going on to entertain the residents.

Jackie B, daughter of resident, January 2022, Sonya Lodge Residential Care Home

The staff are always attentive and smiling….

Mum is clean and well presented when I visit, and she seems very content. There are occasional episodes, but they are sadly related to her deteriorating condition. The staff are always attentive and smiling, which must help mum to settle. I would recommend Sonya Lodge unreservedly if you need a good Home for care.

Ian G, son of resident, January 2022, Sonya Lodge Residential Care Home

I would like to thank all staff and management for the personal, loving care given to mum….

All members of management and staff are professional and welcoming to relatives, ensuring Government COVID testing is followed whilst maintaining residents welfare and wellbeing as a priority. Varied visiting arrangements are offered to relatives, either in person, phone calls or FaceTime. Any issues are notified to relatives as well as doctors diagnosis, conditions requiring a prescription and arranging emergency services. I would like to thank all staff and management for the personal, loving care given to mum.

S R, daughter of resident, December 2021, Sonya Lodge Residential Care Home

Everyone has been amazing…

We have been so impressed with the quality of care provided to Mum and Dad. Everyone has been amazing and it is clear to us that Mum and Dad are very happy and cared for. My Mum, who has Dementia, is thriving in her new environment so a huge thank you to everyone for making such a difference to their lives, and ours, by reducing the worry and stress at such a challenging time. We really do appreciate it and are so happy Mum and Dad are at Sonya Lodge. Thank you.

MP, Son of residents, March 2021, Sonya Lodge Residential Care Home

The Carers have made the transition to Sonya Lodge so easy and stress free….

Mum and dad have settled in so well. The staff are so caring and wonderful. We are always kept informed, and every effort is made to share their experiences with us. We love seeing the photographs on WhatsApp. Mum and dad are so happy, and the Carers have made the transition to Sonya Lodge so easy and stress free. It feels like home, so thank you to all of you for what you do. You are amazing!

M P, son of resident, March 2021, Sonya Lodge Residential Care

I really appreciate all your hard work and commitment….

I would just like to thank each and every one of the great members of staff that are working through this time and always. I really appreciate all your hard work and commitment to all the residents and not to mention my dear dad. Thank you so much. Hope to see you all soon in person.

Zoe B, November 2020, Sonya Lodge Residential Care Home

Very happy with the care mum receives at Sonya Lodge….

Always clean and tidy when visiting, mum always presentable, and staff caring, accommodating with 'window' visits due to restrictions of Covid-19. Very happy with the care mum receives at Sonya Lodge.

I G, son of resident, September 2020, Sonya Lodge Residential Care Home

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