Sonya Lodge Residential Care Home Testimonials
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Sonya Lodge Residential Care Home Testimonials

Call 01322 289 768 | 10 High Road, Wilmington, Dartford, DA2 7EG

Nothing was too much trouble for them….

My aunt had a fall, fracturing her pelvis in 2-places. The manager was able to change her bedroom to one nearer the lounge and dining room ready for her return after a few days in the hospital to ease her mobility. She was very disorientated, confused and distrustful of the carers on her return but they were wonderful with her, very kind and gentle. Nothing was too much trouble for them to help settle her back into her normal life in Sonya Lodge. My aunt can be very blunt and stubborn at times, but they never take any notice of it. The care and compassion shown not only to her but me as well at what was a difficult time are second to none.

YS, niece of resident, May 2020, Sonya Lodge Residential Care Home

For all the care and kindness you show mum….

A special ‘thank you’ to you – very, very much! For keeping mum company, keeping her entertained, for helping us keep in touch with the WhatsApp calls – for all the care and kindness you show mum.

G,C&D, April 2020, Sonya Lodge Care Home

I would like to express my heartfelt thanks…

I would like to express my heartfelt thanks to all the carers who are looking after my mum during these difficult times. It would be lovely if you can let me know how Clara is, although I appreciate you are very busy. Happy Mother’s Day to all the mum’s working today. Many thanks.

MS, March 2020, Sonya Lodge Residential Care Home

I cannot wish for my father to be in any other place…

This care home is by far the most loving, kind, generous, caring one I have ever seen. Staff are very professional and helpful. I am the daughter of a resident and absolutely love visiting him, he is treated with kindness and dignity always. The home is so spotless I cannot wish for my father to be in any other place. I am so grateful.

JA, daughter of resident, May 2019, Sonya Lodge Residential Care Home

A very big thank you to ALL staff who work extremely hard…

Mum has been at Sonya Lodge just over 2 years, is truly happy and very much regards it as being her home, which confirms our decision that Sonya Lodge was the right choice. Exceptional care is taken over Mum's dietary requirements and the truly professional care given by the staff as she can be very irritable at times. I would like to give a very big thank you to ALL staff who work extremely hard to make it such a happy home, it is extremely hard work to keep such high standards.THANK YOU.

HJ, daughter of resident, May 2019, Sonya Lodge Residential Care Home.

My Mother was lucky to gain a new family in Sonya Lodge…

At a very fraught and distressful time of her life, my Mother was lucky to gain a new family in Sonya Lodge. The Manager and her team all welcomed her so warmly and were really friendly from the moment she arrived, helping her to settle in quickly. The staff are really kind and patient and they really look after her. The entertainment and several trips out every week keep her very busy. She has found it very easy to make new friends. She enjoys the food, which is varied and plentiful (we had to buy larger clothes she is eating so much better!) I saw several depressing homes but on my first visit to Sonya Lodge to view I could feel immediately how comfortable, homely and relaxed it was. I am extremely happy with the care that Sonya Lodge provides and I am so grateful that my Mother is safe, happy and well looked after. In my opinion, it is by far one of the best in the area and the most perfect suit for my Mother. I couldn't ask for more, I highly recommend Sonya Lodge.

MG, son of resident, May 2019, Sonya Lodge Residential Care Home.

The staff are excellent and nothing is too much trouble…

On every visit, I see a team of cleaners going around the home. The staff are excellent and nothing is too much trouble for them. They can answer any questions about my wife, where she is, how she is, and what she has been doing. She is new to the home and never wants me to leave. The staff always comfort her on my leaving her, you can always have a talk with the manager and she is always helpful.

JR, husband of resident, May 2019, Sonya Lodge Residential Care Home.

I would like to thank all management and staff…

All management and staff are professional and welcoming to relatives, whilst ensuring residence welfare is a priority. Medication is given as required, and any health issues are dealt with promptly, notifying family and arranging doctors visits to diagnose conditions and prescriptions or emergency services. Entertainment is varied with occasional outings, some tailored to individual needs which are well received. I would like to thank all management and staff for my Mum's personal care, which is much appreciated.

SR, daughter of resident, May 2019, Sonya Lodge Residential Care Home.

Staff are lovely and really care about the residents…

My father moved into Sonya Lodge last summer n 2018 and has settled well. Staff are lovely and really care about the residents. Management are also lovely, they are always happy to listen to any concerns you may have and deal with any issues promptly. I am very happy with the care they provide and believe my father is safe and well looked after. The home has a welcoming, homely feel and after visiting many homes, this is by far one of the best available in north Kent. I would highly recommend this care home.

CR, daughter of resident, May 2019, Sonya Lodge Residential Care Home.

We are always greeted by name and they are very friendly…

Mum's condition has taken a turn for the worse and she has become more difficult, the staff at Sonya Lodge have been excellent, taking this in their stride and have shown great compassion and professionalism in the treatment and care of Mum. It is a nice environment and a pleasure to visit Mum, we are always greeted by name and they are very friendly. Thank you all at Sonya Lodge.

IG, son of resident, May 2019, Sonya Lodge Residential Care Home.

The care and kindness of the management and all the carers…

Mum went to Sonya Lodge at the beginning of the year. It has been lovely to see her settled and happy in her new environment. This is wholly due to the care and kindness of the management and all the carers and even the kitchen and cleaning staff. She is treated as an individual, always referred to by name and her individual needs and preferences are catered for. When mum has required a doctor to visitor or ambulance to take her to hospital the carers have been prompt in taking action and updating me.

CT, daughter of resident, November 2018, Sonya Lodge Residential Care Home.

I felt in no doubt that Sonya Lodge was the right place for mum…

At a most distressing time for mum, we visited Sonya Lodge and were thrilled at the welcome we received from the manager and her staff. This was followed by a home visit to meet mum. The manager was extremely caring but professional in how she dealt with mum. I felt in no doubt that Sonya Lodge was the right place for mum. I am extremely happy with the wonderful care they give to mum and the whole family approach they have to all the family of the residents. Absolutely home from home.

SP, daughter of resident, November 2018, Sonya Lodge Residential Care Home.

Peace of mind for myself…

My husband's short stay at Sonya Lodge was peace of mind for myself. Knowing that he was being well looked after by all the staff. Unfortunately, he fell and broke his hip and died in October.

MT, wife of resident, October 201, Sonya Lodge Residential Care Home.

Amazing food…

All the staff and management are professional and welcoming with the resident's welfare as their priority. Medication is given as required and any health issues dealt with promptly, notifying family and amazing food. Doctors visit to diagnose conditions or arrange emergency services. Entertainment is varied, as well as occasional outings which are all well received. I would like to thank all staff and management for the personal care given to my mum.

SR, daughter of resident, October 20108, Sonya Lodge Residential Care Home.

Staff and management are professional and welcoming…

All the staff and management are professional and welcoming with the resident's welfare as their priority. Medication is given as required and any health issues dealt with promptly, notifying family and amazing food. Doctors visit to diagnose conditions or arrange emergency services. Entertainment is varied, as well as occasional outings which are all well received. I would like to thank all staff and management for the personal care given to my mum.

SR, daughter of resident, October 2018, Sonya Lodge Residential Care Home.

Sonya Lodge are always kind and very considerate to my mother’s needs…

The staff at Sonya Lodge are always kind and very considerate to my mother's needs and well-being, nothing is too much trouble. My mother has been a resident for 5 years now. She settled very well and it's very homely and she feels at home. No one care ask for more. Thank you to all staff at Sonya Lodge.

JH, daughter of resident, October 2018, Sonya Lodge Residential Care Home.

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