Sonya Lodge Residential Care Home Testimonials
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Sonya Lodge Residential Care Home Testimonials

Call 01322 289 768 | 10 High Road, Wilmington, Dartford, DA2 7EG

I really appreciate all your hard work and commitment….

I would just like to thank each and every one of the great members of staff that are working through this time and always. I really appreciate all your hard work and commitment to all the residents and not to mention my dear dad. Thank you so much. Hope to see you all soon in person.

Zoe B, November 2020, Sonya Lodge Residential Care Home

Very happy with the care mum receives at Sonya Lodge….

Always clean and tidy when visiting, mum always presentable, and staff caring, accommodating with 'window' visits due to restrictions of Covid-19. Very happy with the care mum receives at Sonya Lodge.

I G, son of resident, September 2020, Sonya Lodge Residential Care Home

First class care….

Sonya Lodge is home from home for my brother. It does what it states – care. It has given me complete peace of mind that my brother receives 100% care. Also the C-19 virus protection, first class care.

Peter S, brother of resident, September 2020, Sonya Lodge Residential Care Home

All the staff have been very welcoming, informative and helpful….

My mum only moved to Sonya Lodge five weeks ago, so due to COVID-19 I have not seen inside the Home or her room other than in photos. However, all the staff have been very welcoming, informative and helpful, from our initial request for residency and onwards. They were very kind and thoughtful during her transfer from my mum's previous Home which could have otherwise been traumatic due again to the necessary limitations incurred by COVID. I have been able to visit my mum in a lovely cheerful tea room in the garden and she seems very well and well cared for. Our whole family are impressed by the WhatsApp video link so we are sending photos and family videos and also receiving back photos of my mum – such a lovely idea and beats writing letters! So far my impressions are all good.

Jane F, daughter of resident, September 2020, Sonya Lodge Residential Care Home

The staff have been brilliant during the pandemic….

The staff have been brilliant during the pandemic, despite being unable to physically comfort Mum, the guys have facilitated bringing Mum to the reception area. We have had good communication from the staff and Mum has been in good health. The staff were kitted out in PPE when we visited and were as caring as ever. Thank you Sonya Lodge.

Ian G, son of resident, June 2020, Sonya Lodge Care Home

I know that my aunt is being well looked after and cared for….

Very pleased with the care that the staff of Sonya Lodge give to my aunt. They listen to what you have to say, are very understanding and helpful and nothing is too much trouble. I know that my aunt is being well looked after and cared for. Thank you.

IW, niece of resident, June 2020, Sonya Lodge Residential Care Home

We love the choice of activities on offer….

Our mum has been a resident at Sonya Lodge for nearly a year. We are so grateful for the care she has been given since she moved in. We visit regularly and each time we are greeted by smiling faces from staff and residents. There is always a lovely relaxed and fun environment. Sonya Lodge is always fresh and clean with none of the odours that are often associated with residential homes. We love the choice of activities on offer; the way residents are treated with dignity and kindness; the quality and variety of food and the importance placed on the security and safety of the residents.

CR, daughter of resident, May 2020, Sonya Lodge Residential Care Home

All management and staff are professional and welcoming….

All management and staff are professional and welcoming to relatives whilst ensuring their resident's welfare and wellbeing is a priority. Medication is given as required and any health issues dealt with promptly, notifying family and arranging Doctors visits to diagnose conditions, prescriptions or arrange emergency services. Entertainment is varied with occasional outings some tailored to individual needs, which are well received. I would like to thank all staff and management for the personal care given to my mum which is much appreciated.

SR, daughter of resident, May 2020, Sonya Lodge Residential Care Home

Nothing was too much trouble for them….

My aunt had a fall, fracturing her pelvis in 2-places. The manager was able to change her bedroom to one nearer the lounge and dining room ready for her return after a few days in the hospital to ease her mobility. She was very disorientated, confused and distrustful of the carers on her return but they were wonderful with her, very kind and gentle. Nothing was too much trouble for them to help settle her back into her normal life in Sonya Lodge. My aunt can be very blunt and stubborn at times, but they never take any notice of it. The care and compassion shown not only to her but me as well at what was a difficult time are second to none.

YS, niece of resident, May 2020, Sonya Lodge Residential Care Home

For all the care and kindness you show mum….

A special ‘thank you’ to you – very, very much! For keeping mum company, keeping her entertained, for helping us keep in touch with the WhatsApp calls – for all the care and kindness you show mum.

G,C&D, April 2020, Sonya Lodge Care Home

I would like to express my heartfelt thanks…

I would like to express my heartfelt thanks to all the carers who are looking after my mum during these difficult times. It would be lovely if you can let me know how Clara is, although I appreciate you are very busy. Happy Mother’s Day to all the mum’s working today. Many thanks.

MS, March 2020, Sonya Lodge Residential Care Home

I cannot wish for my father to be in any other place…

This care home is by far the most loving, kind, generous, caring one I have ever seen. Staff are very professional and helpful. I am the daughter of a resident and absolutely love visiting him, he is treated with kindness and dignity always. The home is so spotless I cannot wish for my father to be in any other place. I am so grateful.

JA, daughter of resident, May 2019, Sonya Lodge Residential Care Home

A very big thank you to ALL staff who work extremely hard…

Mum has been at Sonya Lodge just over 2 years, is truly happy and very much regards it as being her home, which confirms our decision that Sonya Lodge was the right choice. Exceptional care is taken over Mum's dietary requirements and the truly professional care given by the staff as she can be very irritable at times. I would like to give a very big thank you to ALL staff who work extremely hard to make it such a happy home, it is extremely hard work to keep such high standards.THANK YOU.

HJ, daughter of resident, May 2019, Sonya Lodge Residential Care Home.

My Mother was lucky to gain a new family in Sonya Lodge…

At a very fraught and distressful time of her life, my Mother was lucky to gain a new family in Sonya Lodge. The Manager and her team all welcomed her so warmly and were really friendly from the moment she arrived, helping her to settle in quickly. The staff are really kind and patient and they really look after her. The entertainment and several trips out every week keep her very busy. She has found it very easy to make new friends. She enjoys the food, which is varied and plentiful (we had to buy larger clothes she is eating so much better!) I saw several depressing homes but on my first visit to Sonya Lodge to view I could feel immediately how comfortable, homely and relaxed it was. I am extremely happy with the care that Sonya Lodge provides and I am so grateful that my Mother is safe, happy and well looked after. In my opinion, it is by far one of the best in the area and the most perfect suit for my Mother. I couldn't ask for more, I highly recommend Sonya Lodge.

MG, son of resident, May 2019, Sonya Lodge Residential Care Home.

The staff are excellent and nothing is too much trouble…

On every visit, I see a team of cleaners going around the home. The staff are excellent and nothing is too much trouble for them. They can answer any questions about my wife, where she is, how she is, and what she has been doing. She is new to the home and never wants me to leave. The staff always comfort her on my leaving her, you can always have a talk with the manager and she is always helpful.

JR, husband of resident, May 2019, Sonya Lodge Residential Care Home.

I would like to thank all management and staff…

All management and staff are professional and welcoming to relatives, whilst ensuring residence welfare is a priority. Medication is given as required, and any health issues are dealt with promptly, notifying family and arranging doctors visits to diagnose conditions and prescriptions or emergency services. Entertainment is varied with occasional outings, some tailored to individual needs which are well received. I would like to thank all management and staff for my Mum's personal care, which is much appreciated.

SR, daughter of resident, May 2019, Sonya Lodge Residential Care Home.

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