I thank them for their support and kindness shown to me, it was faultless….
It is always difficult for a relative to make that decision about a loved one moving to a care centre from living at home or community. I am pleased that I selected the choice of The Old Downs. I praise the manager and all of her team for their professional care and support given to my dad during his time at the care centre. They made his last few months of life comfortable, and he was engaged in all the activities on offer. He was a big part of The Old Downs community, always a smile on offer! I thank them for their support and kindness shown to me, it was faultless, even in the most difficult times of the pandemic.
Kerry H, daughter of resident, February 2021, The Old Downs Residential Care Home