As the son of a resident, my brother and I felt that the level of care and genuine concern for his well-being was the best we could expect. There were several initiatives worthy of note. He had very limited sight and mobility and could not talk coherently. Lukestone Care Centre utilised massage, reiki, reflexology and physiotherapy and provided tactile objects. To our knowledge, none of these treatments were applied in his previous home. The staff were friendly, approachable and diligent, and we never had cause for concern over his wellbeing when we were not in attendance. Our father's welfare was of the utmost importance to us, and the decision for his move to Lukestone Care Centre, was not taken lightly, yet we were very satisfied with the outcome and would have no hesitation in recommending any family in the same situation, to follow the same path.
We felt the staff were a credit to the facility and they have proved to be more than capable with the management that is currently in place.
DO, son of resident, December 2017, Lukestone Care Home.