Lukestone Care Home Testimonials

I find the home organised. The staff are so caring and compassionate. My mum has been at Lukestone for seven months and I can see she is happy there.

SS, daughter of resident, December 2018, Lukestone Care Home.

My mother died of dementia in the home. Staff were very supportive as the end drew near. The "end of life" care provided a dignified, peaceful and managed passing for my mother.

JW, daughter of resident, November 2018, Lukestone Care Home.

I stay all day from 12 noon, 7 days a week. I find the staff very very caring for every person. I leave the home when my husband is asleep. I am very impressed with the way the home is organised and run. It works as one happy team.

BH, wife of resident, October 2018, Lukestone Care Home.

My mother has been a resident at Lukestone in Maidstone for 10 months. I have always been very pleased with the care my mother receives. I feel the manager and staff go to extraordinary lengths to fulfil all resident's needs. Recently, the residents can benefit from the weekly "namaste" mornings. These are held weekly in a beautifully scented and decorated room. Their hands and feet are caressed and massaged in scented creams. It is wonderful to see the residents so happy and restful. I thank all the managers and staff from my heart.

AS, son of resident, October 2018, Lukestone Care Home.

Very caring staff and attention to detail in respect of records and personal knowledge of the patient. The patient could be a little cleaner and tidier but he is happy which is the most important thing.

CC, wife of resident, September 2018, Lukestone Care Home.

I find this home warm and caring. The staff are very professional. I'm happy for my husband to be looked after here and I would recommend it to friends.

BH, wife of resident, September 2018, Lukestone Care Home.

Mum has been in Lukestone since the start of December last year, and is now starting to settle in, has made a group of friends and takes part in activities provided. She is safe, warm and I know she has her medication regularly and good quality food and drink.

NS, son of resident, March 2018, Lukestone Care Home.

Mum has been in Lukestone since the start of December last year, and is now starting to settle in, has made a group of friends and takes part in activities provided. She is safe, warm and I know she has her medication regularly and good quality food and drink.

NS, son of resident, Lukestone Care Home, March 2018.

As the son of a resident, my brother and I felt that the level of care and genuine concern for his well-being was the best we could expect. There were several initiatives worthy of note. He had very limited sight and mobility and could not talk coherently. Lukestone Care Centre utilised massage, reiki, reflexology and physiotherapy and provided tactile objects. To our knowledge, none of these treatments were applied in his previous home. The staff were friendly, approachable and diligent, and we never had cause for concern over his wellbeing when we were not in attendance. Our father's welfare was of the utmost importance to us, and the decision for his move to Lukestone Care Centre, was not taken lightly, yet we were very satisfied with the outcome and would have no hesitation in recommending any family in the same situation, to follow the same path.

We felt the staff were a credit to the facility and they have proved to be more than capable with the management that is currently in place.

DO, son of resident, December 2017, Lukestone Care Home.

My mum has been a resident for nearly three years. They have always provided a good level of care and also give a personal touch. My mum responds to them with kindness and although she can't talk anymore they talk to her and know what she needs. When things have not been done right (not often) they are corrected quickly. We have no complaints. The manager is lovely and she keeps a tight ship.

TJ, daughter of resident, August 2017, Lukestone Care Home.

In the two and a half years my relative has lived in Lukestone Care Centre she has been very well cared for. We have found the staff always to be respectful and helpful. I would not hesitate to recommend Lukestone Care Centre.

VG, relative of resident, August 2017, Lukestone Care Home.

The home is welcoming and staff are friendly and helpful. My grandmother is always treated with respect and dignity - when I leave I feel that I am leaving her in good hands. The staff have a hard job - I wouldn't underestimate this. I cannot ask for more than they do. We are very lucky. Thank you.

TM, granddaughter of resident, August 2017, Lukestone Care Home.

The home is welcoming and staff are friendly and helpful. My grandmother is always treated with respect and dignity - when I leave I feel that I am leaving her in good hands. The staff have a hard job - I wouldn't underestimate this. I cannot ask for more than they do. We are very lucky. Thank you.

TM, granddaughter of resident, August 2017, Lukestone Care Home.

My mum has been at Lukestone Care Centre for a couple of years now and I do not think I could have found a better place for her. The care given is outstanding. Although she is in the last stages of dementia she is still treated with the utmost dignity and care. She is treated as an individual, everyone knows her name, her likes, her dislikes and her needs. She is never unclean or sore, which considering she spends a long time in bed is excellent. All the staff work hard under an excellent management team.

GD, daughter of resident, August 2017, Lukestone Care Home.

My Nan Irene was a resident here, until 3rd March this year when she sadly passed away. The staff were brilliant with Nan right till the end. I was able to be with Nan in her last moments, and the staff were amazing. They were very understanding and one even broke down with us at the time. It was so comforting to know they also cared so much. Nan had a lovely room with all she needed. They even allowed us to bring Nan in her favourite meal, fish and chips. It's little things that make a huge difference. Thank you for caring for Nan.

LP, Granddaughter of resident, March 2017, Lukestone Care Home.

Mum has been at Lukestone Care Home for 10 months now. We are very happy with the care and support she has received from the excellent staff. All of her needs are being met and with any problems, no matter how small, the Nurse in charge phones to the room to inform me and to discuss a way forward. I have no hesitation in recommending Lukestone Care Home.

MH, Son of resident, January 2017, Lukestone Care Home.

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