Sadly in May last year, my husband had to go into a home. At the time of the NHS response, we did not know about The Old Downs, even though we knew the area. We cannot express enough our gratitude to the Manager and her team, and our delight that this is where he should be. As a Manager, she is an absolutely amazing person – and all her staff, whom we have met or spoken to during these difficult Covid times, are incredible people, each and everyone, who do their job so devoutly, with care and compassion. They should know how much this is appreciated by me and our family because we could not ask that he be in a better place. In every conversation, he says he loves the food, the people are kind and that he “could not fault it”. Hearing those words is more than we could have asked for.