My mother was a resident from 2018 to 2022 and couldn’t have had better care. The building and location of the Home are lovely, but it’s the staff (and Billy the cat) that make it so special. Mum settled in so quickly, and the staff couldn’t do enough to make her feel at home. Loose Valley Care Home soon became home for my mum. The staff do a lot to ensure that the residents have fun (quizzes, films, visiting singers, visits to Christmas markets, visiting animals, etc) and therefore, in turn, remain stimulated. Even during the pandemic, they arranged ‘visits’ and theme days to India, France, Wales, Scotland and many more. The medical care was second-to-none, despite my mother’s care becoming more complex and demanding. Mum also had to have a gluten-free diet and the kitchen produced lovely, delicious, freshly cooked food every day to suit mum’s dietary needs. It’s a great Care Home that has the best staff you could ever wish to have looking after your loved one.