My aunt had a fall, fracturing her pelvis in 2-places. The manager was able to change her bedroom to one nearer the lounge and dining room ready for her return after a few days in the hospital to ease her mobility. She was very disorientated, confused and distrustful of the carers on her return but they were wonderful with her, very kind and gentle. Nothing was too much trouble for them to help settle her back into her normal life in Sonya Lodge. My aunt can be very blunt and stubborn at times, but they never take any notice of it. The care and compassion shown not only to her but me as well at what was a difficult time are second to none.