Caring with compassion since 1988

My wife spent eleven months at Bromley Park Care Home. Throughout, I was always impressed with the care provided to all residents. I visited three times a week at random times and I only have positive thoughts about the care shown to every resident.

Jeff H, husband of resident, November 2023, Bromley Park Care Home

On all my visits to a friend at Hengist Field, I have been amazed at the help, care and attention I have received just as a visitor. I have been with my friend when staff have been with him and the pleasant care that they have taken has been exemplary.

Alan J, friend of resident, April 2024, Hengist Field Care Home

My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for nine months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.

Ian L, son of resident, February 2024, Loose Valley Care Home

My husband was moved to Lukestone after a spell in hospital. I was extremely worried as I have always maintained that he would never go to a care home. Unfortunately, his lack of mobility meant it was taken out of my hands. I can wholeheartedly say that the whole staff from management through to cooks and cleaners treat him with care, kindness and respect. He has also had a number of medical issues and the nurses have been outstanding. It’s hard leaving him when I visit but made easier when I know he couldn’t be better cared for.

Sharon J, wife of resident, March 2024, Lukestone Care Home

Mum has been at Lulworth House since the summer of 2023. At first, she went in for respite care but settled in so well that she is now a permanent resident. We picked Lulworth, as from the first conversation through to mum's arrival, the team were kind and thoughtful to her needs, and she loved the room that she was staying in. I am always made to feel welcome by the team when I visit. I can come and go as I wish, and mum always seems to be happy and involved in an activity. Not only has she settled in, but is thriving with the additional stimulus. Mum has always loved cooking and home-cooked food which was part of our decision to pick Lulworth. She really enjoys the food and also the cooking activities. It's nice to join her for some of these activities, quizzes etc, so we can spend quality time together. I feel that she is well cared for, safe and happy. Thank you all for the care you have given her so far.

Ian L, son of resident, January 2024, Lulworth House Residential Care Home

So very happy with Meyer House. The staff are lovely and my mum is very happy. The activities are great, so much care and thought goes into them and the staff encourage participation and make it fun.

Susan J, daughter of resident, March 2024, Meyer House Care Home

Excellent service, very polite, caring and considerate. They made his final weeks as comfortable as possible.

Heather B, wife of resident, April 2024, Princess Christian Care Home

I cannot recommend Silverpoint Court enough, from the management to the chef to carers and care helpers, all are very happy and pleasant and understanding of people's needs. The food is excellent with many choices. The whole care home is spotlessly clean and well-kept. Everyone is very accommodating and pleasant.

Susan B, daughter of resident, April 2024, Silverpoint Court Residential Care Home

We cannot fault the care and attention that the staff at Sonya Lodge have given my father, and us. We are only in the early days of our experience (nearly six weeks), but after a difficult start (he was very obstructive about moving in) they have worked hard to settle him and learn about him and engage him. His very poor memory means that any amount of explaining the dangers of him living alone at home are very quickly forgotten. They suggested that we bring him in as a 'day visitor' for a week so they could get to know each other, and he could learn they layout and make friends before we then left him for overnight stays, and he has now been there for a month. The communication has been good - letting us know how he is and when things have gone well, or if they have not then what they are doing to help him. He has been enjoying the food and the activities. We are welcome to visit any time of the day, and all the staff are very friendly to all the residents and to all the guests.

A G, son of resident, April 2024, Sonya Lodge Residential Care Home

My brother was transferred from a hospice to St Winifreds for end-of-life care. It was his wish to go there and they looked after his needs/problems extremely well. He was happy and comfortable and was grateful to all the staff for looking after him. My wife and I extend our thanks for all the care they gave my brother and can recommend the Care Home to anyone wishing and in need of their service.

Keith A, brother of resident, April 2024, St Winifreds Care Home

Having spent respite care at The Old Downs I feel fortunate my husband was accepted to remain in residential Alzheimer's care. He settled in so well and this is due to the ambience of the Home, the professional care he receives and all the staff who go above and beyond to socialise with every resident. I am always made so welcome when I visit my husband and when we sit together in the conservatory or weather permitting the garden overlooking the downs, we both feel content. Thank you to all concerned for making this possible after what has been a stressful 10+ years on my husband's Alzheimer's journey.

Patricia L, wife of resident, September 2023, The Old Downs Residential Care Home

My mother has been in the Care Home for just over a year. You cannot fault the friendliness, standard of care and support given by all of the staff to the residents and family members. My mum enjoys the meals, but especially the cups of tea. She is settled and well looked after.

Sue M, daughter of resident, January 2024, Woodstock Residential Care Home